Online writing support center appointment options. 50 minute Zoom or written feedback via email

Ecampus students have access to a number of online resources to support their academic success at OSU. Receiving guidance and feedback on their writing assignments can be helpful across courses, throughout their planning and revision process. In this post, we will share more information about the current writing resources available to students, no matter where they are located, along with resources for faculty.

OSU Writing Center

The OSU Writing Center supports any type of writing project, during any stage of the writing process. Instructors can share this resource with students, or even integrate the writing center’s support as a step to receive guidance and feedback from a consultant in coordination with a class assignment.

Online Writing Support (OWS)

According to the OWS website, both written feedback and virtual support (held over Zoom) are available to all OSU community members, including Ecampus students.

Any OSU community member can submit writing for written feedback or schedule a Zoom appointment. This includes students, faculty, staff, and alumni. However, graduate students working on dissertations, theses, IRB applications, grant applications, manuscripts, and other advanced graduate projects should connect with the Graduate Writing Center for support.

Students can choose one of the following appointment types when they submit their request online:

  • Consultation (50 minutes, Zoom)
  • Written Feedback (Replies are usually within 24 hours, Email)
Image of the appointment options on the OWS website. One is a writing consultation over Zoom and the other is written feedback via Email.
Scheduling options for Online Writing Support (OWS)

The Writing Center’s website includes answers to common questions. Here are some of the responses to questions students might have about this resource:

  1. How often can I use Online Writing Support?
    • You can request written feedback on up to three writing projects (or three drafts of the same project) per week. You can make Zoom appointments as often as you like. We welcome repeat writers as we enjoy being a part of your writing process. You cannot schedule an appointment more than two weeks in advance, but we invite you to work with us often. 
  2. What kind of writing can I submit for written feedback?
    • You can submit any kind of writing, as long as it doesn’t exceed 25 double-spaced pages (around 6,250 words). Ideally, for longer projects, you should be prepared to request several written feedback consultations, each focusing on a different section of the project.
  3. How can I provide my instructor with confirmation that I used Online Writing Support?
    • All OWS consultations will receive an email confirmation after the appointment occurs or after the feedback has been sent to you—usually the next morning. If your instructor requests confirmation that you sought assistance from the OWS, you may forward or capture a screen shot of the confirmation email.

For more information about the type of support the Writing Center provides, please see their overview video below.

An overview of the resources provided by the OSU Writing Center and how to submit requests via the website

Academic Success Center – Writing Resources

Student Resources

  • Academic Success Workshop Series – Each term the ASC hosts a series of workshops on a variety of topics. Their remote series is available for online registration and hosted via Zoom.
    • For the Spring 2023 term, the workshop schedule is listed below and features a writing-focused workshop in Week 6.
    • The details of the workshop series, along with links to register, are available on the Remote Workshop Series website.
  • The Learning Corner – The learning corner provides a number of online tools, such as guides and fillable worksheets, to support students in reaching their academic goals.
  • Services & Programs – Supplemental Instruction (SI) is available for certain courses via Zoom, as well as academic coaching support.

Faculty Resources

A number of faculty support options are offered on the Faculty Resources page, including an optional Canvas module, PowerPoint slides, and a sample Syllabus statement. The Online Writing Support group and Academic Success Center partner with faculty to collaborate on assignments and course-specific tips for implementing writing support for their online students.

Instructors can email writing.center@oregonstate.edu to discuss ideas for implementation in their course.

In the 1980s, The Walt Disney Company rebranded its Disney Parks engineers as “imagineers,” and I think “instructional imagineering” would be a great rebranding of instructional design (if not for the copyright issue) because I often feel that the work I do is closer to engineering than design. Instructional designers are problem-solvers, but the work we do is not just problem-solving. It’s creative problem-solving, with each new project having new and specific challenges that often need a little imagination to solve–and a little improvisation.

The history of the pedagogy of improvisation is traced back to the work of two women, Neva Boyd and Viola Spolin, working in Chicago in the 20s and 30s. Boyd was a sociologist doing social work with poor immigrant communities at Hull House. She published a theory of play based on her work, which highlighted the positive socialization skills learned by children during games, and theatre or storytelling games in particular. Spolin was a student of Boyd’s, and developed a full drama pedagogy inspired by Boyd’s theories for her own teaching practice.  Spolin’s son, Paul Sills, grew up in this environment and was one of the founders of The Second City in 1959.

In 2015, Kelly Leonard and Tom Yorton from The Second City published Yes, And: How Improvisation Reverses “No, But” Thinking and Improves Creativity and Collaboration–Lessons from The Second City, which was when I first learned about the workplace applications of improvisational comedy. There are a lot of videos and articles out there that also demonstrate improvisational comedy gamers as teambuilding exercises, but what I liked about The Second City’s approach is that it’s not just about the games. In 2018, Kelly Leonard and Anne Libera gave a presentation at Recode’s Code Conference on how the principles of improv can help foster better communication in the workplace. The presentation is just under twenty minutes, but it’s filled with insights from the very start, one of my favorites being, “Improvisation is practice in being unpracticed, which is how we all walk through the world.”

Two Second City directors show how improv can be used the workplace | Code 2018

Innovative business leaders desiring to tap into creativity have adopted the phrase “yes, and” mindset approach to teamwork and collaboration, but still face the challenge of how to implement and leverage improvisational thinking into everyday practice.  Carrie Freeman, Co-CEO of SecondMuse, Forbes Councils Member, and the author of The Power Of A ‘Yes, And’ Mindset To Solve Complex Problems, puts it in these terms: “The ‘yes, and’ approach lets us tap into potential far beyond meeting the immediate needs of a problem.” She concludes that, “It is likely that in broadening our search for ‘yes, and’ solutions, we will discover synergies heretofore undiscovered.”

The course design process is a problem-solving process, and it is a process dependent upon conversations and dialogue between multiple parties. These conversations all offer opportunities to practice the improvisational mindset. The first conversation, between the instructional designer and course developer, is an opportunity to set the tone of the development process. It’s when I ask the most “yes, and” questions. Each successive response from either myself or the course developer offers an opportunity to either follow up or change direction. That conversation can also lead to conversations with the media teams, which are also opportunities to set the tone using “yes, and” mentality to further creativity and collaboration. Kelly Leonard, in the 2018 Recode presentation, states that “Improvisation is yoga for your social skills,” and like any yoga practice, it must be practiced. It’s a kind of mindfulness; a way of being in the moment, listening to the ideas of others, and creating a space for imagination and collaboration.

One final note is that, like improv, you never know who you will be working with on a given project. Some improv games are more fun than others. But leveraging the “yes, and” mindset depends upon not going into a situation with expectations, assumptions, or predictions, even when it might involve people you’ve worked with before. I’ve been watching Ryan Stiles and Colin Mochrie on “Whose Line Is It, Anyway?” for twenty years, and while they are consistently funny, there are some scenes that are more memorable than others (see: 15 Times Ryan AND Colin Owned “Whose Line Is It, Anyway?”). But what keeps me watching is that you never know what scene will end up as part of the next greatest clips compilation, because they never know what’s going to happen next either. 

Note: This was conducted using the Jan 9 Pre Research Preview version of ChatGPT.

Introduction

ChatGPT has been featured everywhere recently, with some educators being particularly worried because of its ability to craft essays, provide answers to quiz questions, and bypass plagiarism detection software. Teachers are trying to find ways to detect AI generated content, but are we being too hasty to associate AI in education with academic misconduct? Could the tool being used to cheat on courses actually help build them? I put this to the test by asking ChatGPT some questions.

Note: The purpose of this was to see how much of the course development process could be generated by the chatbot.

How to begin?

Let’s start at the beginning: how do we design a course? Well, keeping the process brief for this post, we want to start with some course learning outcomes, align them with some assessments, and generate some activities to help practice for those assessments. I have a background in linguistics and language education, so I wanted to see how this chatbot would respond to some prompts to create a generic English language course.

Chat Transcript

The following is the chat transcript from ChatGPT verbatim. Screenshots of the conversation are available below. Anything under the “ChatGPT” was written by the AI, with my comments in the “Comments” subsection under that.

Question 1

Gathering the learning outcomes

Could you generate 4-5 course learning outcomes for an intermediate English as a second language course?

ChatGPT Answer

  1. Students will be able to understand and use complex grammatical structures in spoken and written English, including verb tenses, modals, and conditional sentences.
  2. Students will be able to participate in discussions and debates on a variety of topics, using appropriate vocabulary and idiomatic expressions.
  3. Students will be able to read and comprehend authentic English texts, such as news articles, short stories, and literary works, and be able to analyze and interpret them.
  4. Students will be able to write clear, well-organized, and grammatically correct essays, using appropriate transitional words and phrases to develop their ideas.
  5. Students will be able to give presentations in English, using appropriate pronunciation, intonation, and stress to convey their message effectively.

Comments

These are standard course learning outcomes for an ESL course. As I simply asked for learning outcomes with no context, the chatbot has no idea how detailed they should be, or how long it will take to achieve these outcomes. Though that was tested in the next question.

Question 2

Basic weekly topics

Using those outcomes, what would the topics for a 10-week course look like?

ChatGPT Answer

  1. Week 1-2: Review of basic grammatical structures, introduction to verb tenses, including present perfect and past continuous.
  2. Week 3-4: Introduction to modals, including can, could, may, might, must, should, and will. Practice using them in context.
  3. Week 5-6: Conditional sentences, including zero, first, second, and third conditionals. Practice using them in context.
  4. Week 7-8: Vocabulary building and idiomatic expressions. Practice using them in discussion and debates.
  5. Week 9-10: Reading comprehension and analysis. Practice with a variety of texts and interpreting them.
  6. Week 11-12: Writing skills, including clear organization, development of ideas and use of transitional words and phrases.
  7. Week 13-14: Presentation skills, including pronunciation, intonation and stress.

Note: These topics might vary depending on the level of proficiency of the students in the class and the specific course design.

Comments

Interestingly here, the chatbot gave me 14 weeks of topics rather than the 10 I asked for. I believe this is because of the structure of my question, because this is fixed in a later question. This was the only glaring mistake during our entire “conversation”.

Question 3 

Assessments

What kinds of assessments could be used for these outcomes and topics?

ChatGPT Answer

  1. Grammar and vocabulary quizzes or tests to assess students’ understanding and mastery of grammatical structures, verb tenses, modals, and idiomatic expressions.
  2. Oral presentations, debates, or discussions to assess students’ ability to participate in spoken interactions using appropriate vocabulary and idiomatic expressions.
  3. Written assessments such as essays, short answer questions or summary writing to assess students’ ability to understand, analyze and interpret texts and convey their ideas in writing.
  4. Reading comprehension quizzes or tests to assess students’ ability to understand and interpret authentic English texts.
  5. Writing assessments such as essays, reports, or research papers to evaluate students’ ability to organize their thoughts, develop their ideas and use appropriate transitional words and phrases.
  6. Oral presentations or speeches to assess students’ ability to convey information effectively using appropriate pronunciation, intonation, and stress.
  7. Self-reflection or peer-evaluation could be used as well to evaluate students’ progress and areas of improvement.

Comments

A fairly wide range of skills being tested here – which is also down to my extremely generic requirement of ‘intermediate english language”. I thought the assessments here contained enough that someone designing a course could pick a few of them from each set provided.

Question 4

Alignment

Can you map the above assessments to the previously mentioned course learning outcomes? How would they align?

ChatGPT Answer

Sure, here’s how the assessments could align with the previously mentioned course learning outcomes:

1. Grammar and vocabulary quizzes or tests align with the outcome of being able to understand and use complex grammatical structures in spoken and written English, including verb tenses, modals, and conditional sentences.

2. Oral presentations, debates, or discussions align with the outcome of being able to participate in discussions and debates on a variety of topics, using appropriate vocabulary and idiomatic expressions.

3. Written assessments such as essays, short answer questions or summary writing align with the outcome of being able to read and comprehend authentic English texts, such as news articles, short stories, and literary works, and be able to analyze and interpret them, and also the outcome of being able to write clear, well-organized, and grammatically correct essays, using appropriate transitional words and phrases to develop their ideas.

4. Reading comprehension quizzes or tests align with the outcome of being able to read and comprehend authentic English texts, such as news articles, short stories, and literary works, and be able to analyze and interpret them.

5. Writing assessments such as essays, reports, or research papers align with the outcome of being able to write clear, well-organized, and grammatically correct essays, using appropriate transitional words and phrases to develop their ideas.

6. Oral presentations or speeches align with the outcome of being able to give presentations in English, using appropriate pronunciation, intonation, and stress to convey their message effectively.

7. Self-reflection or peer-evaluation align with the outcome of evaluating students’ progress and areas of improvement.

It’s important to note that the assessments should be designed to be both formative and summative, in order to provide ongoing feedback to the student and help them to track their progress and identify areas for improvement.

Comments

Alignment of assessments to outcomes is one of the most important parts of designing an online course. I was impressed with the combination of outcome to assessment as explaining why an assessment is being given to students is quite common.

Question 5 

How could multimedia help students?

Can you think of how multimedia could be used in this course to promote effective language learning?

ChatGPT Answer

There are several ways that multimedia could be used in an intermediate English as a second language course to promote effective language learning:

  1. Video and audio recordings of native English speakers can be used to expose students to authentic English, including different accents and dialects. This will help students to improve their listening comprehension and pronunciation skills.
  2. Interactive online exercises and activities, such as quizzes, games, and simulations can be used to provide students with opportunities to practice and reinforce their grammar, vocabulary, and idiomatic expressions in a fun and engaging way.
  3. Online discussion boards, chat rooms, and virtual meetings can be used to provide students with opportunities to interact with their classmates and teachers in real-time, thus promoting their speaking and writing skills.
  4. Online videos, documentaries, and TED talks can be used to expose students to a variety of interesting and engaging topics, and to provide students with opportunities to practice their listening comprehension and critical thinking skills.
  5. Online flashcards, quizzes, and other tools can be used to help students to memorize and retain new vocabulary words, and to improve their spelling and word recognition skills.
  6. Online or offline multimedia-based learning materials, such as interactive e-books, mobile apps, and podcasts, can be used as additional resources for students to explore and practice their language skills on their own time.
  7. Online resources such as subtitles for films, TV shows or podcasts can be used to improve students’ listening comprehension, vocabulary and grammar skills.

Overall, multimedia can be a great tool to make language learning more interactive, engaging, and personalized, and can be used to support the traditional teaching methods and assessments.

Comments

The multimedia selection here is fairly common in ESL classrooms. Selecting a combination of these would enhance the learning experience. It is also helpful that an explanation of purpose is given for each item on the list.

Question 6

Diversity and inclusion

Students on this course will be from diverse backgrounds and cultures. Can you anticipate any topics that would best be avoided?

ChatGPT Answer

When teaching students from diverse backgrounds and cultures, it’s important to be sensitive to cultural differences and to avoid topics that may be offensive or controversial. Some potential topics that might be best avoided in an intermediate English as a second language course include:

  1. Religion: It’s best to avoid discussing religious beliefs, practices, or controversies, as they can be deeply personal and may offend some students or create unnecessary tension among the class.
  2. Politics: Avoid discussing or debating controversial political issues, as they may be divisive and could create tension among the class.
  3. Cultural stereotypes: Avoid making generalizations or negative comments about any particular culture or group of people, as this can be offensive and perpetuate stereotypes.
  4. Racism and discrimination: Avoid discussing these topics in a way that might make any student feel targeted, uncomfortable or offended.
  5. History: Some historical events can be sensitive and can cause discomfort to some students. It is important to be aware of different perspectives and be sensitive.

It is important to remember that every student is unique and has their own personal experiences and perspectives, and topics that may be acceptable for one student may not be for another. It’s best to use common sense, and if you are unsure, it’s always good to ask your students if they are comfortable discussing a particular topic.

It’s also important to create a safe and inclusive environment, where all students feel respected and valued, and where they can express themselves freely without fear of judgement or discrimination.

Comments

I included this question because of the importance of diversity and inclusion in the classroom, and with an ESL course in particular, students will be from diverse backgrounds. It was good to see that the chatbot could provide not only a list of topics to answer my question but also to give additional advice on the learning environment.

Question 7

Converting this into an online course

How could everything mentioned so far be developed as an online, asynchronous course? Student interaction might be limited to discussion boards as they are likely to be in other countries with different time zones.

ChatGPT Answer

An intermediate English as a second language course can be developed as an online, asynchronous course by using a variety of tools and resources to create a self-paced and interactive learning experience. Some potential strategies include:

  1. Use a Learning Management System (LMS) such as Canvas, Blackboard, or Moodle to create a centralized location for all course materials, assignments, and communication. This will provide students with easy access to all the resources they need to complete the course. Use video and audio recordings, as well as interactive online exercises and activities to provide students with opportunities to practice and reinforce their grammar, vocabulary, and idiomatic expressions in a fun and engaging way.
  2. Use discussion boards, chat rooms, and virtual meetings to provide students with opportunities to interact with their classmates and teachers in real-time, thus promoting their speaking and writing skills. These tools can also be used to create a sense of community among the students, despite their geographic distance and time zones.
  3. Create and provide online multimedia-based learning materials, such as interactive e-books, mobile apps, and podcasts, as additional resources for students to explore and practice their language skills on their own time.
  4. Use online quizzes, tests and assessments to evaluate student’s understanding, and use the results to provide them with feedback and guidance on areas where they need to improve.
  5. Use Self-reflection or peer-evaluation to evaluate students’ progress, and areas of improvement.
  6. Provide detailed and clear instructions for all assignments, activities, and assessments, and make sure that the deadlines are flexible enough to accommodate students in different time zones.
  7. Encourage students to take an active role in their own learning by regularly checking in with them, providing them with feedback, and giving them opportunities to reflect on their progress and set goals for themselves.

Overall, an online, asynchronous course can be designed to be flexible, interactive, and engaging, and can provide students with opportunities to learn and practice their language skills at their own pace and on their own schedule.

Comments

I work in the field of online and hybrid learning, and often adapt existing in-person courses to online versions. I wanted to see if the chatbot could also do this, given that all of the previous answers were based on the assumption of an in-person class. This was not the fault of the ChatGPT – I never specified whether I wanted it to be an online-specific course. An important lesson here is that imprecise input will not result in precise output (see: GIGO for more information, or this article on tailoring your prompts for ChatGPT).

Still, given the updated prompt, it was able to provide both synchronous and asynchronous activities to accommodate for differences in time zones and locations.

Question 8

Asking directly for an opinion

Can you think of anything else that might be important to consider when building this course?

ChatGPT Answer

Here are a few additional things that might be important to consider when building an intermediate English as a second language course:

  1. Assessing students’ prior knowledge and language proficiency: It’s important to assess students’ prior knowledge and language proficiency before the course begins, in order to tailor the course content to their needs and to ensure that they are placed in the appropriate level.
  2. Differentiating instruction: Since students in an intermediate English as a second language course will have varying levels of proficiency, it’s important to differentiate instruction and provide multiple means of representation, expression, and engagement to meet the needs of all students.
  3. Scaffolding and modeling: Provide students with the necessary support, guidance and modeling to complete the activities and assignments.
  4. Provide opportunities for students to practice and apply their language skills in authentic and meaningful contexts.
  5. Encourage students to use English as much as possible: Encourage students to use English as much as possible, both inside and outside of class, by providing them with opportunities to interact with native speakers, read authentic English texts, and listen to English-language music and podcasts.
  6. Use technology to enhance language learning: Use technology to enhance language learning by providing students with access to online resources, such as grammar exercises, vocabulary lists, and pronunciation guides.
  7. Provide regular and constructive feedback: Provide regular and constructive feedback on students’ progress and areas for improvement. This can be done through formative assessments, individual conferences, or through online tools such as rubrics and self-reflection.
  8. Be flexible and responsive: Be flexible and responsive to students’ needs and be open to suggestions and feedback to improve the course.
  9. Cultural sensitivity: Be culturally sensitive, and be aware of the cultural backgrounds of the students and make sure that the course content is inclusive and respectful of different cultures.
  10. Keep in mind that the course is not just about language, but also about culture. Provide students with opportunities to learn about the cultures of English-speaking countries in order to help them to understand and appreciate the language and its context better.

Comments

For this question, I wanted to see if the chatbot could provide additional considerations for teaching and learning. These are all great suggestions, which is probably why the AI selected them – they likely appear in many examples of educational content that it had been trained on.

Question 9

Rewriting course learning outcomes to be more measurable

Can you take the aforementioned course learning outcomes and rewrite them with strong, measurable verbs? For example, “understand” is not easy to measure.

ChatGPT Answer

Sure, here are the course learning outcomes rephrased with strong, measurable verbs:

  1. Students will be able to identify and use complex grammatical structures in spoken and written English, including verb tenses, modals, and conditional sentences with 80% accuracy on grammar quizzes and tests.
  2. Students will be able to initiate and participate in discussions and debates on a variety of topics, using appropriate vocabulary and idiomatic expressions with 70% accuracy on oral presentations, debates, or discussions.
  3. Students will be able to read and comprehend authentic English texts, such as news articles, short stories, and literary works, and analyze and interpret them with 80% accuracy on reading comprehension quizzes or tests.
  4. Students will be able to write clear, well-organized, and grammatically correct essays, using appropriate transitional words and phrases to develop their ideas with 80% accuracy on writing assessments such as essays, reports, or research papers.
  5. Students will be able to give presentations in English, using appropriate pronunciation, intonation, and stress to convey their message effectively with 80% accuracy on oral presentations or speeches.

These objectives are now specific, measurable and have a clear criteria of success. They are also aligned with the assessments and activities that you have previously mentioned.

Comments

I conducted an experiment which mimics the process that instructional designers routinely encounter when designing online courses. There are often a set of learning outcomes given at the start of the development process which regularly use verbs that are heard to measure such as “understand” or “know”. This makes it difficult to align assessments to outcomes because what does it really mean to “understand” something? How can we apply a rubric or grade to it? 

Note that, in a real development beginning from scratch, we would want to design the course learning outcomes to be measurable from the start before anything else. In practice, however, I usually work with faculty on courses with predetermined outcomes that are either modified to more measurable ones, or linked to more measurable weekly learning outcomes.

ChatGPT modified the one verb I called out – “understand” – but left “comprehend”. Perhaps this also required a specific mention in the initial question, and is another example of how your initial prompt influences the results. 

Question 10

Creating a weekly schedule

Can you make a weekly schedule, from week 1 to week 10, with an overview of activities for that particular week, incorporating the aforementioned assessments where appropriate and aligning all of it with the course learning outcomes?

ChatGPT Answer

Sure, here’s a possible weekly schedule for an intermediate English as a second language course:

Week 1:

  • Overview of the course and introduction to the course learning outcomes
  • Assessment of students’ prior knowledge and language proficiency
  • Introduction to verb tenses, including present perfect and past continuous
  • Interactive online exercises and activities to practice verb tenses
  • Vocabulary building and idiomatic expressions

Week 2:

  • Review and reinforcement of verb tenses
  • Quiz or test on verb tenses
  • Introduction to modals, including can, could, may, might, must, should, and will
  • Practice using modals in context

Week 3:

  • Review and reinforcement of modals
  • Quiz or test on modals
  • Introduction to conditional sentences, including zero, first, second, and third conditionals
  • Practice using conditional sentences in context

Week 4:

  • Review and reinforcement of conditional sentences
  • Quiz or test on conditional sentences
  • Vocabulary building and idiomatic expressions
  • Practice using vocabulary and idiomatic expressions in discussions and debates

Week 5:

  • Reading comprehension and analysis
  • Practice with a variety of texts and interpreting them
  • Writing skills, including clear organization, development of ideas and use of transitional words and phrases

Week 6:

  • Review and reinforcement of writing skills
  • Writing assessment such as essays, reports, or research papers
  • Presentation skills, including pronunciation, intonation and stress

Week 7:

  • Review and reinforcement of presentation skills
  • Practice oral presentations or speeches
  • Self-reflection or peer-evaluation
  • Vocabulary building and idiomatic expressions

Week 8:

  • Reading comprehension and analysis
  • Practice with a variety of texts and interpreting them
  • Writing skills, including clear organization, development of ideas and use of transitional words and phrases

Week 9:

  • Review and reinforcement of all language skills
  • Final assessment, which can include a combination of quizzes, tests, essays, oral presentations, or other forms of assessment.
  • Feedback on final assessment

Week 10:

  • Review of key concepts and skills
  • Feedback on the course, and suggestions for improvement
  • Final self-reflection or peer-evaluation

Note: This is just a sample schedule, and it can be adjusted depending on the specific needs of the students and the course design. Also, it’s important to remember that the assessments should be designed to be both formative and summative, in order to provide ongoing feedback to the student and help them to track their progress and identify areas for improvement.

Comments

The language I used in this question yielded the correct number of weeks from the AI. Each week is structured to include a review of the previous week’s content, which is a common teaching technique. This is asking a lot from the chatbot! It managed to incorporate most of my requests though, which again is impressive. 

Question 11

Academic Integrity

What measures could be taken to ensure academic integrity in the online version of this course?

ChatGPT Answer

Academic integrity is a critical aspect of any course, and it’s important to take measures to ensure that students are completing their work independently and honestly. Here are a few measures that could be taken to ensure academic integrity in an online version of an intermediate English as a second language course:

  1. Use plagiarism detection software: Use plagiarism detection software, such as Turnitin, to check students’ work for originality. This will help to detect instances of plagiarism and ensure that students are completing their own work.
  2. Provide clear guidelines on academic integrity: Provide students with clear guidelines on academic integrity, including definitions of plagiarism, cheating, and academic dishonesty.
  3. Monitor online activities: Monitor online activities, such as discussion board posts, chat room conversations, and virtual meetings, to ensure that students are participating in the course honestly and independently.
  4. Use proctoring software: Use proctoring software, such as ProctorU or Respondus Monitor, to monitor students while they take online quizzes, tests, or exams.
  5. Use randomized questions: Use randomized questions, or different versions of the same test to prevent students from sharing answers with each other.
  6. Encourage self-regulation: Encourage self-regulation, and make it clear that the students are responsible for maintaining academic integrity in their work.
  7. Create a culture of integrity: Create a culture of integrity in the class, by emphasizing the importance of honesty, trust, and responsibility.
  8. Have clear consequences: Have clear consequences for academic dishonesty, and communicate them to the students.

Overall, it’s important to establish clear expectations for academic integrity and

ChatGPT froze here, the servers were experiencing high volumes of traffic.

Comments

Again, these are solid solutions which are used in both in-person and online courses. A quick web search would yield similar results as these are shared across most educational institutions.

Thoughts on further usage

It is clear that AI is set to change the way we interact with technology in education (or already has depending on how much you are using it). For this test, I simply provided the most generic input to see what the chatbot would generate. For an intermediate (however that was interpreted by the chatbot) ESL course, the learning outcomes were solid, once measurable outcomes were requested, and I was impressed by the generated weekly schedule including high level overviews of activities and assessments.

With more precise input requirements for course content and outcomes, one would expect an even more accurate output.

There are many ways that this kind of technology can be used to enhance courses – and I can see it being a very useful tool for quick questions such as potential assignments for certain learning outcomes, or figuring out if an assignment prompt might result in unintended consequences. For example, see the following:

Bonus Question

What could go wrong?

Can you think of any potential negative consequences of using the following prompt in a classroom?

“Make a presentation on current events in your country.”

ChatGPT Answer

There are several potential negative consequences of using the prompt “Make a presentation on current events in your country” in a classroom setting:

  1. Bias: Students may only focus on certain events or perspectives, leading to a biased understanding of current events.
  2. Limited perspective: Students may only present events happening in their immediate community, leading to a limited perspective on current events in the country as a whole.
  3. Inappropriate content: Students may present on sensitive or controversial topics that may be inappropriate for a classroom setting.
  4. Lack of critical thinking: By only presenting current events, students may not develop the critical thinking skills needed to analyze and understand the underlying causes and consequences of the events.
  5. Limited access to information: Some students may not have access to current events information, especially if they come from low-income or marginalized communities.

It’s important to consider these potential negative consequences and take steps to mitigate them, such as providing guidance on how to present information in a balanced and fair manner and encouraging critical thinking and analysis of current events.

Watching for potential bias

During my “conversation” with the bot, I was impressed with the response to the diversity and inclusion question I posed. The points it presented were, like most answers in this experiment, fairly common and expected responses for such a course (‘don’t talk about politics, religion, etc. etc.’). A phrase that kept cropping up is ‘it is important to…’ followed by a value statement. Those presented in this conversation were benign, and actually good advice from an educational standpoint (e.g. every student is unique, you should create a safe learning environment, and so on). It seems a lot of work has been done to minimize bias – responses from the bot on many issues have disclaimers and things that are ‘important to remember’. It is also, however, important to remember that biases can creep in and to keep an eye out for it, especially when taking advice from AI.

Copyright Issues

Obviously the chatbot is pulling this information from somewhere (more info on this is contained on the Wikipedia page for ChatGPT), and even though it is generative AI, one has to wonder how much this will be an issue in the future if content is too similar to an existing program or course – not to mention all other subjects it is capable of generating.

References and Sources

  1. ChatGPT‘. Wikipedia. [Accessed Jan 19 2023].
  2. ChatGPT Jan 9 Version Just Released: Learn What’s New!‘ ChatGPT. [Accessed Jan 19 2023].
  3. ChatGPT Success Completely Depends on Your Prompts‘. Forbes. [Accessed Jan 19 2023].
  4. Garbage in, garbage out‘. Wikipedia. [Accessed Jan 19 2023].
  5. Lee, J. W. (2023). ‘A new tool helps teachers detect if AI wrote an assignment‘. NPR. [Accessed Jan 19 2023].
  6. OpenAI: ChatGPT [Accessed Jan 19 2023].

Conversation Screenshots

Announcements are among the most basic yet effective ways to communicate with students, whether in person or online. In our Ecampus asynchronous online courses, announcements are often the primary way instructors pass on important information to students and can be a formidable tool for fostering instructor presence. They can be used to welcome and orient students, summarize and reiterate key concepts, and remind students about upcoming assignments, projects, and exams. Some instructors send out weekly announcements that reflect on the prior week and provide general feedback on student performance, while others only use announcements for course related logistics such as schedule changes or instructor unavailability. No matter how you use announcements, the following suggestions can help ensure you are leveraging the power of the announcements feature in Canvas. 

Best Practices

  • Keep announcements concise. Students have a limited amount of cognitive capacity and lengthy announcements may not be read in full.
    • Consider your purpose before composing and resist the urge to rehash what you have written elsewhere. 
    • If you need to remind students of an assignment, consider linking to the instructions rather than rehashing them in the body of the announcement. 
  • Send announcements on a regular schedule. If you plan to send weekly announcements, do so on the same day of the week and general time if possible.
    • Sending out a recap of the prior week and preview of what to expect in the upcoming week is most valuable if sent at the beginning of the week. If you start your course week on Monday, send your announcements on Monday mornings. 
  • Give announcements meaningful titles to reflect the content of the announcement. Labeling announcements as “week X update”, “Important date change for assignment X”, or another such descriptive title will help students find the correct announcement if they need to revisit it.

Canvas Tips

  • Delete old announcements from imported course content. Old announcements from previous courses or instructors copy over when a Canvas course is copied and are visible to students in the announcements tab unless deleted, including your own prior term announcements or those from a previous instructor. This could be very confusing for students as some instructors provide the class with quiz or test answers or information about exams in announcements that may be disadvantageous for current term students to read. 
  • Schedule out your announcements in advance using ‘delay posting’ (see image below). If you do want to reuse announcements imported from a previous term, be sure to open each message, edit the content for the current term, and choose when you would like to post each one. New announcements can also be scheduled to post on whatever day and time you choose.

  • You can set up your homepage to show recent announcements at the top of the page, ensuring students see them when logging into the course (see below). Go to the main Settings menu item at the bottom left course menu. From there, scroll down and click the “more options” link at the bottom. You’ll then see further course options- click the box next to “Show recent announcements…” and then choose how many to display. Don’t forget to save your choices by clicking “Update Course Details”.

The idea that students learn best when they have the opportunity to apply what they are learning to real-world contexts is the basis of Experiential Learning Theory (ELT). Learning by doing is at its core, and as a high-impact practice, there is increasingly more emphasis on experiential learning in higher education. There is plenty of evidence that supports the benefits of this type of learning. It affords students an opportunity to connect knowledge to authentic situations and increases learner autonomy, motivation, and overall satisfaction (Kolb and Kolb, 2018). Many OSU Ecampus Courses feature such experiences. In fact, OSU’s Honors College requires all courses to include experiential learning components, and this is increasingly the case across disciplines at OSU. 

What does experiential learning look like? 

Kolb's Cycle of Experiential Learning
The Experiential Learning Cycle, image by Izhaki via Wikimedia Commons, CC BY-SA 3.0

Many of us may think of community engagement, project-based learning, or practicums when we consider what constitutes an experiential learning experience. While these are solid examples of ELT in practice, experiential learning can take many forms across learning environments. David Kolb describes experiential learning as a four-stage process in his cycle of learning (Kolb and Kolb, 2018). According to Kolb, learning is a process where knowledge is created through the transformation of experience. Students can engage with the cycle at any point in the experience as long as they engage with all four stages. The flexibility of hybrid and online learning presents rich possibilities for incorporating this process. The four stages of Kolb’s experiential learning process include:

  • Concrete learning: engage in a new experience or critically interpret a past experience. 
  • Reflective observation: use experience and background knowledge to understand the relevance or meaning of the experience. 
  • Abstract conceptualization: gain a new understanding of the experience by adjusting thinking based on reflection. 
  • Active experimentation: engage experimentally by applying new insights to the situation in a practical way.

Kolb’s theory is not without limitations in that it does not provide clear answers about how collaboration between learners affects reflection, and it doesn’t account for learning that occurs without reflection (Psychology, 2022). While his model isn’t the final word on all of the ways learners make sense of the world, it does provide a good starting point for understanding and designing effective real-world learning opportunities. 

What makes a good experiential learning experience? 

Regardless of the activity, both the experience and the learning are fundamental in experiential learning scenarios, and the ongoing engagement of both the instructor and the student is critical. In experiential environments, students take ownership of their learning process by taking a more active role such as in posing questions, experimenting, and constructing meaning through their persistent participation in the experience. The role of the instructor, on the other hand, is to ensure that the experience is of high quality and in alignment with the stated learning outcomes while also supporting the learner to develop autonomy in using the principles of experiential learning as defined by The National Society of Experiential Education (NSEE)

Eight Principles of Good Practice for All Experiential Learning Activities 

  1. Intention: the activity is structured around a formal process and the purpose and rationale for why the activity was chosen is transparent and clear to students.
  2. Preparedness and planning: students understand expectations for engaging in the learning experience and have the necessary background knowledge and preparation to participate in the planned learning with support throughout the process. 
  3. Authenticity: the learning experience is relevant and designed in response to an authentic context or situation in collaboration with those affected by it. 
  4. Reflection: the experience is transformative and allows for knowledge discovery through a process of making and testing decisions around expected or observed outcomes and through consideration of assumptions and implications related to prior and present learning. 
  5. Orientation and training: learner support and guidance include sufficient background preparation needed for successful achievement of learning outcomes. 
  6. Monitoring and continuous improvement: students receive continuous feedback and support to enhance the learning experience and ensure achievement of learning outcomes. 
  7. Assessment and evaluation: students receive helpful and timely feedback from the instructor and any external facilitators, and monitoring and adjustments to process are made as appropriate to ensure achievement of outcomes.
  8. Acknowledgement: All students and external stakeholders or facilitators are recognized for their work, progress, and contribution to the experience. 

Experiential Learning in OSU Ecampus Courses 

The following examples illustrate a small selection of the many creative experiential learning opportunities OSU faculty developers have incorporated into their online and hybrid courses in collaboration with Ecampus instructional designers. 

  • Build a community of writers online. Students read, critique, write, edit, revise, and share original pieces of creative writing. An activity modeled after the Iowa Writer’s Workshop and implemented in a creative writing course.
  • Discover and Promote well-being in an Online Community. Students in a philosophy class engage in activities in their local community and online to talk about topics around well-being. They then reflect on those experiences and dialogue before compiling a “happiness toolkit” and sharing it with peers. 
  • Explore health and fitness assessment techniques used to measure cardiovascular health. Through a series of hands-on labs, students monitor volunteers’ exercise regimes and calculate cardiovascular fitness values to make recommendations based on the data collected. 
  • Collaborate in a team to study and analyze management case studies. Students work through complex and ambiguous problems to solve a workplace challenge and find solutions before participating in an authentic human resources simulation.
  • Write and perform music. Students in a performance-based music course write and perform original pieces of music.
  • Examine poverty and its effect on students’ local communities. Students complete a public health scavenger hunt guided by specific questions, reflection, and peer collaboration. They then create a guide describing public health issues and potential solutions.
  • Investigate the necessary conditions for designing effective teams and work groups, including best practices and processes needed for maximum productivity, strategies to resolve common issues in teams, and methods to evaluate team performance. Students then apply their learning by leading a team in real life. 
  • Analyze and conduct research on a local public health issue. Students partner with community organizations in their area to identify needs and apply principles of public health to authentic contexts.

The list is far from exhaustive. New courses featuring experiential learning are currently in development across disciplines. Faculty interested in learning more about how to get started learning by doing in hybrid and online courses can learn more by checking out the Ecampus experiential learning resources page.

Resources

Eight Principles of Good Practice for All Experiential Learning Activities. (n.d.). Retrieved January 19, 2023, from https://www.nsee.org/index.php?option=com_content

Inside Higher Ed, Roberts, J., & Welton, A. (2022, August 3). The foundational best practices in experiential learning. Inside Higher Ed. 

Kolb, AY & Kolb, DA 2017, The experiential educator: Principles and practices of experiential learning, EBLS Press, Kaunakakai, HI.

Kolb, A., & Kolb, D. (2018). Eight important things to know about the experiential learning cycle.

Proposing Experiential Learning Opportunities (ELOS). (n.d.). Center for Integrative and Experiential Learning, Revised March 2019.

Psychology, P. (2022, December 6). Experiential Learning (Definition + Examples) | Practical Psychology. Practical Psychology.

Learning outcomes (LOs) are used in instructional design to describe the skills and knowledge that students should have at the end of a course or learning unit, and to design assessments and activities that support these goals. It is widely agreed that specific, measurable outcomes are essential for planning instruction; however, some educators question the benefits of explicitly presenting them to students. I have been asked (and wondered myself): “What is the point of listing learning outcomes in the course?” “How do they help learning? “Do students even read them?”

So, I went on a quest for research that attempted to answer such questions. I was particularly interested in unit/module-level outcomes, as those are the ones that directly steer the content, and students see them throughout the course. Here’s a brief summary of what I found.

Note: the studies use the terms “learning outcome”, “learning objective”, or “learning goal” – they all refer to the same concept: a specific and measurable description of the skills and knowledge that students are expected to have at the end of a learning unit/period of study. At OSU we use the term “outcomes”.

What Does the Research Say?

Armbruster et al. (2009) redesigned an Introductory Biology course at Georgetown University, Washington, DC, using active learning and student-centered pedagogies, leading to increased student performance and satisfaction. One of the strategies used was to include explicit learning goals in the lecture slides, and labeling exam and quiz questions with the related goals. Students’ attitudes towards the course were assessed via a questionnaire and comparison of university-administered student evaluations. Students were asked to rank lecture components in terms of helpfulness to learning, and the authors found that one of the highest-ranking elements was the inclusion of explicit learning goals.

Simon and Taylor (2009) surveyed 597 students from computer science and microbiology and immunology courses at the University of British Columbia, where instructors presented learning goals at the beginning of each lecture or topic area. The questions were open and the answers coded into a number of categories, which helped them identify several values of goals. The main value was “knowing what I need to know”: students reported that the goals showed them how to focus their efforts and felt that the goals “allowed them to organize the information more effectively and be more expertlike in their approach to the class” (Simon & Taylor, 2009, p.55). The authors did not find any difference between presenting the goals before each lecture versus at the beginning of the unit/topic area.

Brooks et al. (2014) examined students’ views of learning outcomes at the University of Leicester, UK. First, they surveyed 918 students taking Biological Sciences, English and Medicine courses. They found that 81% of participants agreed or strongly agreed that learning outcomes are useful learning aids. Additionally, 46% found LOs more useful as their courses progressed, and 49% reported that they engaged more with the LOs as the course progressed. The authors also investigated when LOs are most useful, and found that the most common answer (46%) was when reviewing the material. Moreover, 49% of students reported that LOs can only be fully understood at the end of a module. The researchers followed up on these results with a focus group, which confirmed that students use LOs in various ways and at various points during the course.

Osueke et al. (2018) looked into students’ use and perceptions of learning objectives at University of Georgia. 185 students in an undergraduate Introduction to Biochemistry and Molecular Biology course took part in the study. The instructors included instructions in the syllabus, which they also stated on the first day of class: “Focus on the learning objectives. The exams will assess your accomplishment of the learning objectives. Use the learning objectives as a guide for what to focus on when you are completing assignments and studying for exams.” Students completed two assignments requiring them to explain their use of the LOs. The researchers found that many students (33.8%) reported they had been instructed on how to use LOs to study – these instructions ranged from passively “look over” to using them as a study guide. The ways students used the LOs were: as questions to answer (47.4%), as a resource for studying (24.1%), as a self-assessment tool (14.3%), and passive use (13.5%). When asked why they find the LOs helpful, students said that they help them: narrow down the information (57.1%); organize their studying (23.3%); communicate information (5.3%); monitor their understanding (4.5%); forced them to study (1.5%).

Sana et al. (2020) conducted three experiments aiming to find to what extent presenting the LOs improve retention of information. Participants were asked to read five passages on a neuroscience topic, and then they were tested on comprehension and retention. The experiments took place at McMaster University, Ontario and employed different participants, methods, materials, and procedures. They found that: interpolating LOs throughout the lesson (as opposed to all LOs presented at the beginning) improved learning compared to not including LOs, especially when students’ attention was explicitly directed to them; converting LOs into pretest questions (that students attempted to answer) further enhanced performance; multiple-choice and short answer questions were equally effective; and withholding feedback on pretests was more effective than providing feedback – the explanation proposed by the authors for this last finding was that students may be more motivated to seek the correct answers themselves, which causes further processing of the material.

Barnard et al. (2021) investigated students’ and academics’ perspectives on the purpose of learning objectives and approaches to assessment preparation. They conducted focus groups with participants from an undergraduate Psychology course at the University of Nottingham, UK. The students reported that LOs are useful for guidance, as they “use them to create direction for some of the learning and revision strategies” (Barnard et al., 2021, p. 679).

Conclusions and Recommendations

Good news! The findings of these studies suggest that many students do appreciate clear LOs and use them to guide their learning. The LOs help them understand what they are expected to know – thus, students use them to focus their study, to review for an exam, and to self-check their knowledge.

As instructors and instructional designers, what can we do to help students take full advantage of LOs? Apart from having specific and measurable LOs, make sure that the LOs are well aligned with the activities, and make this alignment explicit. It may also be helpful to offer some guidance on how to use the LOs, for instance by prompting students to recap their learning at the end of a unit based on the LOs. Finally, we could turn the LOs into questions and use them as a pretest.

For more on creating and using LOs, check out the CBE—Life Sciences Education website, which has an informative guide, including a section on student use. 

Do you have any other ideas or resources on how to use learning outcomes to improve students’ experience and study habits? If so, we’d love to hear from you!

References

Armbruster, P., Patel, M., Johnson, E., & Weiss, M. (2009). Active learning and student-centered pedagogy improve student attitudes and performance in Introductory Biology. CBE Life Sciences Education, 8(3), 203–213. https://doi.org/10.1187/cbe.09-03-0025

Barnard, M., Whitt, E., & McDonald, S. (2021). Learning objectives and their effects on learning and assessment preparation: Insights from an undergraduate psychology course. Assessment and Evaluation in Higher Education, 46(5), 673–684. https://doi.org/10.1080/02602938.2020.1822281

Brooks, S., Dobbins, K., Scott, J. J. A., Rawlinson, M., & Norman, R. I. (2014). Learning about learning outcomes: The student perspective. Teaching in Higher Education, 19(6), 721–733. https://doi.org/10.1080/13562517.2014.901964

Osueke, B., Mekonnen, B., & Stanton, J. D. (2018). How undergraduate science students use learning objectives to study. Journal of Microbiology & Biology Education, 19(2). https://doi.org/10.1128/jmbe.v19i2.1510

Sana, F., Forrin, N. D., Sharma, M., Dubljevic, T., Ho, P., Jalil, E., & Kim, J. A. (2020). Optimizing the efficacy of learning objectives through pretests. CBE Life Sciences Education, 19(3), ar43–ar43. https://doi.org/10.1187/cbe.19-11-0257

Simon, B., & Taylor, J. (2009). What is the value of course-specific learning goals? Journal of College Science Teaching, 39(2), 52–57. Retrieved from: https://www.colorado.edu/sei/sites/default/files/attached-files/what_is_the_value_of_course-specific_learning_goals.pdf

The following is a guest blog post from Aimee L. Lomeli Garcia, MLA. Aimee completed an Instructional Design internship with OSU Ecampus during the Fall of 2022.

Have you ever found yourself reading the same paragraph over and over again only to not retain any information? Or been so overwhelmed with the content you’re trying to read that you’re unable to absorb any of it? Odds are that it may not just be the content you’re trying to read; it may be the way the information is laid out. One way to help read and retain information is to make the text more readable.

Making information readable in your online course can seem overwhelming, but there are a few steps that you can take to make the content more digestible for students.

What is Readability?

First off – what is readability?  Readability is defined as “the ease in which a reader can comprehend text” (Calonia, 2020). Readability is a vital aspect to keep in mind as you design online courses. It not only makes the content of the class easier to read but increases the likelihood that students will understand the faculty’s content through lectures and discussions.  Better readability also decreases the risk of students misunderstanding the content, experiencing frustration, and increases the risk of students becoming disinterested in interacting with the course.  Though there are multiple options to make content more readable, there are five ways that you can adapt the content in your course: chunking content, using whitespace, avoiding wordiness, creating infographics, and utilizing color.

Chunking Content

What does “chunking content” mean? Chunking means breaking content into smaller chunks to make it easier to understand. This strategy originates from the field of cognitive psychology, which has proven that the human brain can “process, understand, and remember information better when broken into smaller pieces” (Moran, 2016).

Let’s demonstrate!

Below are the first two paragraphs of Harry Potter and the Sorcerer’s Stone by J.K. Rowling:

Chapter One
The Boy Who Lived
Mr. and Mrs. Dursley, of number four, Privet Drive, were proud to say that they were perfectly normal, thank you very much. They were the last people you’d expect to be involved in anything strange or mysterious because they just didn’t hold with such nonsense.

When reading through this excerpt, it’s easy for your eyes to scan through the information without comprehending it.  There are a few common methods that will help with chunking your material: make your paragraphs shorter, add space between your paragraphs, and develop clear hierarchies of text.

Utilizing these methods, let’s make this paragraph more readable:

Chapter One

The Boy Who Lived

Mr. and Mrs. Dursley, of number four, Privet Drive, were proud to say that they were perfectly normal, thank you very much. They were the last people you’d expect to be involved in anything strange or mysterious, because they just didn’t hold with such nonsense.

Using Whitespace

Whitespace is defined as “empty space between and around elements of a page” (Babich, 2017). Whitespace creates a backdrop or frame to make your content easier to read.  Like chunking information, whitespace allows the eye to find information easily.  Take these slides for example:

“Plastic Coffee Cup on Book” by Anna Shvets from Pexels

Do you notice how much easier it is to read the different types of coffee drinks on the slide that has more white space? In a study done by Wichita State University, research confirmed that increasing the amount of whitespace actually improves reading comprehension!

Avoiding Wordiness

We’ve all experienced reading material that has excessive wordiness. In a manner of speaking, “wordiness means using more words than necessary within a sentence, especially short, vague words that do not add much meaning” (Eliminating Wordiness, 2022). Unfortunately, the overuse of unnecessary words can muddle ideas and cause confusion for students.

To decrease wordiness, focus on the key points you want to convey and use an active voice instead of a passive voice. Consider the following example:

All of the students who are new to this university are required ot attend an orientatin that has been scheduled for December 1st.”

When reading this sentence, it’s difficult to decipher what the necessary information is for the reader to understand. Instead, let’s focus on the key points and use an active voice in this sentence:

“New students are required to attend orientation on December 1st.”

Here, we eliminated the unnecessary wording, allowing readers to understand the message the sentence is trying to convey.

Use Visuals

Pictures speak louder than words! Using visual media, such as infographics, pictures, videos, animations, and films, make content easier for students to understand and could decrease the amount of writing you have to do for the class! You can obtain visual media through free online resources such as Pexels, Pixabay, or Openverse or created on your own (Canva is a favorite for me).

So, instead of using this:

Cells are the building blocks of life. A cell is composed of cytoplasm, a nucleus, ribosomes, and mitochondria. Cytoplasm is made up of a jell-like structure that contains the contents of the cell. The nucleus serves as the command center and is typically the largest part of the inside of the cell. Ribosomes are tiny parts of the cell that make proteins and mitochondria are jelly-bean shaped and create energy from the food we eat.

Try this!

Labeled animal cell
Image by brgfx on Freepik

Color

Color makes a significant impact on the readability of your page. This can be easy to overlook, as we typically use the standard black font/white background combination. However, adding color to words or backgrounds can bring attention to a message you’re trying to convey. There are ways to do this successfully and ways to add color poorly.

Color choice example - difficult to read.

Looking at the red text on the first example can be challenging for someone with no vision issues. Imagine the difficulty students who have a visual impairment can have – in particular, red/green color blindness.

On the second example, having a text color that is nearly the same shade as the background can make reading the text nearly impossible. It takes effort to read the quote in the example – can you imagine reading a scholarly journal with the same formatting?

Don’t let these examples dissuade you from trying text colors and backgrounds! To verify if a color combination is readable, visit the Contrast Checker page, enter the RGB or RYB codes and the website will notify you if the color combinations are reader-friendly.

Color showing higher contrast

Conclusion

Drafting your site can be overwhelming when considering readability, but there are several steps you can take to make the course content easier to understand.

  • Chunking content helps break text into smaller pieces so content is easier for students to digest.
  • Whitespace provides empty space for your content to pop
  • Avoiding wordiness can make your content and message clearer
  • Using visuals allows you to utilize pictures, videos, infographics, and other media to convey content
  • Strategic use of color on your page can make reading the material more comfortable and less straining for all students, including those with vision impairments.

Below are links to resources and tools if you’d like to dive into more information about readability and the impact it has on the success of students of online students. Thanks for reading!

References

Babich, N. (2017, June 30). The power of whitespace. UX Planet. Retrieved November 28, 2022, from https://uxplanet.org/the-power-of-whitespace-a1a95e45f82b

Calonia, J. (2020, September 2). What is readability? Grammarly Blog. Retrieved November 28, 2022, from https://www.grammarly.com/blog/readability/

Eliminating wordiness. (2022). Hamilton College. Retrieved November 28, 2022, from https://www.hamilton.edu/academics/centers/writing/writing-resources/eliminating-wordiness

Moran, K. (2016, March 20). How chunking helps content processing. Nielsen Norman Group. Retrieved November 28, 2022, from https://www.nngroup.com/articles/chunking/

Sabo, C. (2018, June 19). Getting started guide: using infographics for teaching and learning. Learning Technologies. Retrieved November 28, 2022, from http://www.codlearningtech.org/2018/06/19/getting-started-guide-using-infographics-for-teaching-and-learning/

Wordiness. (2022). Las Positas College Reading & Writing Center. Retrieved November 28, 2022, from http://www.laspositascollege.edu/raw/wordiness.php#:~:text=Wordiness%20means%20using%20more%20words,main%20focus%20of%20the%20sentence

As a new term begins, we are often thinking about the logistics of our courses, the Syllabus and course schedule, and ensuring everything is working properly. For our students, these early weeks set the tone for what they might expect from their courses and from their instructors. Your first announcement, the language and tone in the Syllabus, how you greet incoming students – these small actions all help to create a welcoming environment for your course. When students feel included in a positive course climate, they are more motivated and engaged in learning.

In the weeks ahead, some students will likely reach out to you with concerns or information about major events going on in their lives. Faculty are often the first to hear of health issues, death in the family, deployment, financial matters, and a variety of mental health concerns and needs. In prior surveys, Ecampus students have shared that the most important relationship in their college career is with their instructor(s), rated higher than their advisors or other student support professionals around campus. When life happens, you are often the first person a student thinks to reach out to for support and direction. Last year, Ecampus put forth the Online Teaching Principles, derived from research-based best practices. The principle “Reach Out and Refer” directly relates to what we can do when our students need some additional support.

Check in with students who may be struggling, and refer students to the appropriate technology, academic or student support services in response to their articulated or observed needs.

Oregon State University Ecampus, Online Teaching Principle: Reach Out And Refer

When students reach out, your care, concern for their well-being, and support is sometimes enough to help the student. That may look like an assignment extension, acknowledgement of their circumstances, setting up a time to speak, or a variety of other measures. At other times, there are situations when making a referral to the appropriate resource or department is the best course of action. In these instances, it is important to remain calm and formulate a plan.

OSU’s Counseling & Psychological Services (CAPS) department shares the following about making student referrals:

When to Make A Referral

There are situations when making a referral is the best option for both you and the student. For example:

  • You know that you can’t handle the request or the behavior. There are limits to the kinds of help a faculty or staff member can provide.
  • You believe that personality differences will interfere with your ability to help.
  • You know the student personally and believe that you could not be objective.
  • You feel overwhelmed, pressed for time, or stressed.
  • The student acknowledges a problem but is reluctant to discuss it with you.
  • After working with the student for some time, you realize that you don’t know how to proceed.
  • The student’s problems are better handled through services such as CAPS, Financial Aid, the Registrar’s Office, Affirmative Action, or Legal Advising.

How to Make a Referral

Some people accept a referral for professional help more easily than others do.  Here are some tips for making a successful referral.

  • Let the student know that it is not necessary to know exactly what is wrong in order to seek assistance.
  • Assure the student that seeking help does not necessarily mean that their problems are unusual or extremely serious.
  • Be frank with students about your own limits of time, energy, training, objectivity, and willingness to help.
  • If appropriate, suggest that the student consider talking with family members, friends, clergy, community agencies, and campus offices.

CAPS provides consultations to faculty and staff who have urgent concerns about a student. If you have an immediate need, please call 541-737-2131.  Phone counselors are available after hours. If you or a person of concern are experiencing an emergency, please call 911 off campus or 541-737-7000 on campus.

The Student Care Team has compiled a chart (pictured below) of Resources For Consultation and Referral for AY 22 that can be referenced via their Box folder.

Resources for instructors

There are a wide variety of concerns that a student may bring to you. It can be time-consuming to identify the available resources and get students to the right area. There are a few main webpages you can bookmark that outline the resources available to our Ecampus students.

  1. Student Resources For Ecampus Students – This page on the Ecampus website maintains a comprehensive list of all resources available to Ecampus students. It includes academic resources, emergency food and housing, disability access services, mental health, technical support, and more. This is a great page to bookmark and/or print the PDF version that is linked at the bottom of the webpage.
  2. Student Care Team – This Box folder contains resources for faculty including a referral and consultation chart and tips for working with distressed students.
  3. In Crisis Support For Students (CAPS) – 24/7 support for students in crisis. Includes contact information for CAPS, Suicide & Crisis Lifeline, and more.
  4. If You Are Concerned About A Student (CAPS) – Faculty/staff member consultation form. You can also call 541-737-2131 for a more immediate response.
  5. Ecampus Student Services – If your student is not in crisis, but you are unsure where to start, directing them to our student services representatives is a great option. They assist students with navigating OSU resources and are the first point of contact for student inquiries. Phone: 800-667-1465 (select option 1) or Email: ecampus.ess@oregonstate.edu.
  6. Ecampus Student Success Coaching – If you feel that your student(s) could benefit from individualized, strengths-based academic counseling, you can refer them to the success coaching team. This group works with all undergraduate Ecampus students.

The following is a guest blog post from Michelle Coxey. Michelle completed an Instructional Design internship with OSU Ecampus during the Fall of 2022.

Bolsover Castle
“Bolsover Castle” by David Merrett is licensed under CC BY 2.0

Ian Wilkins is a high school language arts teacher, but besides the students, his passion is social justice. He shares a powerful metaphor that education is like a heavily gated castle. Those inside the castle are comfortable and safe and do not realize that the people outside are hungry (Chardin & Novak, 2021). If someone opens the gate and admits a person from the outside, would that person feel comfortable and safe inside like everyone already there? Would they know the rules of the castle? Would they feel like they fit in and deserved to be there? Would the food inside reflect their own tastes, needs, and preferences? Would they stay, or would they want to return to their own comfort zone outside with their family?

If higher education is the castle, who belongs inside the castle?

Because of financial aid and diversity efforts in admissions, first-generation and low-income (FLI) students usually have access to higher education. But 90% of FLI students do not graduate from college within six years (Zinshteyn, 2016). The gates to the castle are open, but why don’t FLI students stay?

Inclusion goes beyond admissions. A student’s experience and motivation to stay is heavily influenced by the inclusiveness of the design in online courses. As a result, instructional designers are in an ideal position to design courses that are more aligned with life for FLI students outside of the virtual classroom. 

Imposter Syndrome

If you are reading this, you have experienced it at some point in your career, no doubt. Imposter syndrome is that uncomfortable feeling that you are incompetent and have fooled everyone into thinking that you belong. Imposter syndrome is a nearly universal experience and has been studied since the 1970’s. However, in the last few years, researchers and social justice activists have suggested that imposter syndrome is actually the result of systemic bias. As white people, especially men, advance in their education and careers, they develop more confidence, and the feelings of imposter syndrome usually go away. However, because of systemic bias, people with marginalized identities feel more like a fraud the further they advance in their education and careers (Tulshyan & Burey, 2021).

College is a breeding ground for imposter syndrome. Most new college students have a steep learning curve and feel insecure, but the struggles are amplified for FLI students. The structure and culture of higher education is very different from the circumstances and environments they grew up in. Many FLI students blame themselves, assuming they aren’t working hard enough. Yet, cultural and social differences are to blame for their imposter feelings. 

Instructional Designers Can Help

Former U.S. President Barack Obama (2010) said, “The best anti-poverty program is a world-class education.” If he is correct, instructional designers hold a lot of power because we are working to provide a world-class education for others (U.S. News, n.d.). Plus, we have managed to successfully navigate higher education ourselves and have constant access to learning in our jobs. Additionally, instructional designers are on the front lines of dismantling imposter syndrome by guiding and training instructors and designing courses and learning activities with FLI students in mind.

In addition to the research-based best practices for engagement, inclusion, and assignment transparency when designing online courses, instructional designers should consider the income demographics of online students. Online students are often FLI students. Fifty percent of online students’ family income is below $39,000 a year (Classes and Careers, 2018). Online students are likely to be working and juggling family responsibilities in addition to taking classes (OSU, 2020). They may not be taking classes online because it is the ideal learning environment for them, but because they need to fit education into their other responsibilities. Additionally, some online students pursue disciplines and majors they don’t love because of scheduling convenience or because a particular degree will bring financial security.

Instructional designers can relieve some of the pressure and insecurity for FLI students by intentionally creating an inclusive space in every course. Here are twelve research-based suggestions for how instructional designers can be inclusive of FLI students when designing courses and collaborating with instructors.

  1. Find out who the FLI students are in each course. In addition to helping instructors understand the demographics of Ecampus students, designers could encourage instructors to learn which students are FLI students. Instructors could have an informal conversation or could give an assignment where students share how their background and culture relate to the class subject. Andragogy emphasizes the importance of student experience in learning. When instructors help students see that their social class affects their college experience, the student’s life experiences can be an anchor to attach what they learn in class (Checkoway, 2018).
  2. Help students embrace their identity. Find opportunities for students to embrace their identity, regularly share about their lives, and solve problems in their own families and communities. Give students plenty of choice, provide examples using a variety of cultures, and consider topics and stories that people with a low-income can relate to. Students should analyze case studies involving situations and organizations they are familiar with. If material is real to the student, they can grasp it quicker. For example, students could learn velocity using the model of car they drive, or write an essay on a policy issue they care about (Checkoway, 2018).
  3. Encourage Small group work. Higher education in the U.S. caters to an individualistic, independent, and merit-based culture. This is even more true in online courses where everyone works asynchronously. However, FLI students often come from interdependent cultures (Canning et al., 2019; Stephens et al., 2012; Townsend et al., 2021). Group activities help students collaborate and connect with each other, supporting students that struggle with imposter syndrome or that feel more comfortable working with others.
  4. Eliminate competition between students. Competition in STEM classes increase feelings of imposter syndrome for all students, especially FLI students (Canning et al., 2019). Encourage instructors to eliminate competitive activities, such as requiring students to promote themselves in online discussions. Also, grading on a curve creates a hierarchy that causes anxiety and self-doubt in a lot of students. And last, encourage instructors to include opportunities for collaboration and cooperation and be clear that all students can succeed.
  5. Double down on inclusion in STEM classes. Extra care should be taken to support FLI students when designing and teaching STEM classes. In STEM programs, the number of FLI students is only 20 percent (Peña et al., 2022). This is especially problematic because the stakes are high for FLI students in STEM classes because students who pursue STEM careers earn significantly higher salaries. Instructional designers should design activities that help students see themselves as scientists.
  6. Design low-stakes formative assessments. Design several low-stakes formative assessments early in the course to address learning gaps in students with less confidence or experience. These assignments help FLI students learn the “hidden curriculum” of higher education, which includes expectations about assignments that are often “unspoken” or implied (Tyson, 2014). FLI students may not know to ask questions, so these assignments should be designed to provide early feedback, identify students needing more support resources, and clarify misunderstandings about policies and expectations.
  7. Use Inclusive language. Encourage instructors to use supportive and inclusive language and avoid jargon in syllabi, assignment instructions, and informal videos. This helps students without experience feel like they belong in the course.
  8. Apply course concepts to the real world. Help instructors become transparent with how assignments and course outcomes develop skills that are useful in the real-world. This effort benefits all students but especially helps students that are in danger of dropping the course see the long-term value of sticking with it.
  9. Design social annotation activities. With social annotation, students collaborate to annotate an open educational resource (OER). This learning activity promotes interdependence and shared meaning-making among classmates. Hypothesis, NowComment, Perusal, and Diigo are a few popular tools for social annotation (Farber, 2019).
  10. Identify career paths. FLI students may not have access to insights about careers, education, research, or internships. Encourage instructors to share details about their own career path and professional development as well as how to navigate different careers within the discipline. Instructional designers could create a discussion board for students to ask and answer questions with their peers about future careers.
  11. Encourage financial sensitivity. Consider using low or no-cost learning resources. Use OER, older editions of textbooks, and if a high-cost text is necessary, justify it. Also, work with the campus library to see if required textbooks can be made available online. And last, encourage instructors to teach students how to access, read, bookmark, highlight, and annotate digital resources so they can get the most out of their study sessions.
  12. Explicitly explain office hours. Explicitly state that students are encouraged to contact the instructor with questions. Explain what office hours are, that they are useful for creating supportive bonds between instructors and students, and that students are invited to go anytime. Many FLI students feel intimidated by going or do not even realize how speaking with the professor would be useful (Tyson, 2014).

Circling back to the castle metaphor, the castle is comfortable if you already are used to the structure and culture of higher education. But to help FLI students feel confident and successful, instructional designers can design courses more in line with life for FLI students outside the gates. Instead of molding FLI students to fit in at college, instructional designers can adapt to them, designing courses with a focus on interdependent and collaborative learning activities.

References

Canning, E., LaCrosse, J., Kroeper, K., & Murphy, M. (2019, November 19). Feeling like an imposter: The effect of perceived classroom competition on the daily psychological experiences of first-generation college students. Social Psychological and Personality Science, 11(5), 647-657. https://doi.org/10.1177%2F1948550619882032

Chardin, M. & Novak, K. (2021). Equity by design: Delivering on the power and promise of UDL. Corwin.

Checkoway, B. (2018, August 20). Inside the gates: First-generation students finding their way. Higher Education Studies, 8(3). https://doi.org/10.5539/hes.v8n3p72

Classes and Careers. (2018). Online College Student Trends [Infographic]. https://www.classesandcareers.com/online/online-college-students-growth-demographics

Farber, M. (2019, July 22). Social Annotation and the Digital Age. Edutopia. https://www.edutopia.org/article/social-annotation-digital-age

Obama, B. (2010, January 7). Remarks by the President in State of the Union address [Speech]. The White House. https://obamawhitehouse.archives.gov/the-press-office/remarks-president-state-union-address

Oregon State University Ecampus. (2020). OSU Ecampus annual student survey report. https://ecampus.oregonstate.edu/services/student-services/student-survey-2020.pdf

Peña C., Ruedas-Gracia N., Cohen J.R., Tran N., & Stratton M.B. (2022, October 6). Ten simple rules for successfully supporting first-generation/low-income (FLI) students in STEM. PLOS Computational Biology, 18(10). https://doi.org/10.1371/journal.pcbi.1010499

Stephens, N., Fryberg, S., Markus, H., Johnson, C., & Covarrubias, R. (2012). Unseen disadvantage: How American universities’ focus on independence undermines the academic performance of first-generation college students. Journal of Personality and Social Psychology, 102(6), 1178–1197. https://doi-org.ezproxy.proxy.library.oregonstate.edu/10.1037/a0027143

Townsend, S., Stephens, N., & Hamedani, M. (2021, February 9). Difference-education improves first-generation students’ grades throughout college and increases comfort with social group difference. Personality and Social Psychology Bulletin, 47(10), 1510-1519. https://doi-org.ezproxy.proxy.library.oregonstate.edu/10.1177%2F0146167220982909

Tulshyan R. & Burey, J. (2021, February 11). Stop telling women they have imposter syndrome. Harvard Business Review. https://hbr.org/2021/02/stop-telling-women-they-have-imposter-syndrome

Tyson, C. (2014, August 4). The hidden curriculum. Inside Higher Ed. https://www.insidehighered.com/news/2014/08/04/book-argues-mentoring-programs-should-try-unveil-colleges-hidden-curriculum

U.S. News & World Report. (n.d.). Oregon State University. Best Online Programs. https://www.usnews.com/education/online-education/oregon-state-university-3210/bachelors

Zinshteyn, M. (2016, March 13). How to help first-generation students succeed. The Atlantic. https://www.theatlantic.com/education/archive/2016/03/how-to-help-first-generation-students-succeed/473502/

Ashlee M. C. Foster, MSEd | Instructional Design Specialist | Oregon State University Ecampus

This is the final installment of a three-part series on project-based learning. The first two articles, Architecture for Authenticity and Mindful Design, explore the foundational elements of project-based learning. This article shifts our attention to generating practical application ideas for your unique course. This series will conclude with a showcase of an exemplary Ecampus course project. 

Over the last couple of years, as an instructional designer, I have observed my faculty developers shifting how they assess student learning. Frequent and varied low-stakes assessments are replacing high-stakes exams, in their courses. Therefore, students increasingly have more opportunities to actively engage in meaningful ways. What an exciting time!

Activity Ideas

Instructors commonly express that adopting a new, emerging, or unfamiliar pedagogical approach can be challenging for two reasons: 1) identifying an appropriate activity and 2) thoughtfully designing the activity into a course. Sometimes a brainstorming session is just the ticket. Here are a few activity ideas to get you started.

TitleDescriptionResource
Oral HistoryStudents pose a problem steeped with historical significance (e.g., racism). Students conduct research using primary sources which corroborate and contextualize the issue. Experts and/or those with direct/indirect experience are interviewed. Interviews are documented with multimedia. 
Oregon State University SCARC Oral History Program
Renewable Course MaterialsStudents write, design, and edit a course website that takes the place of a course textbook.Open Pedagogy Notebook
App LabStudents collaboratively design an application that will serve a relevant societal need, resolve barriers, or fix a problem.CODE
Problem solved!Students select a problem that affects the local, regional, state, national, or global community and conduct research. Students collaboratively create scenarios that authentically contextualize the problem. Students develop solutions that utilize the main course concepts while engaging with the problem within a real-world context.Oregon State University Bioenergy Summer Bridge Program
GenderMag ProjectGenderMagis a process that guides individuals/groups through any form of technology (e.g., websites, software, systems) to find gender inclusivity “bugs.” After going through the GenderMag process, the investigators can then provide recommendations and fix the bugs.The GenderMag Project

Take a moment to explore a few of the following resources for additional project ideas:

While exploring project-based activities and/or assessments, it may also be helpful to consider the following questions: 

  • Does this activity align with the course learning outcomes? 
  • What type of prerequisite knowledge and skills do students need?
  • What types of knowledge and skills will students need after completing the project?
  • Can the activity be modified/customized to fit the needs of the course?
  • What strategies will be employed to foster authentic learning? 
  • What strategies can be used to guide and/or coach teams through the activity?
  • How will the activity foster equitable engagement and active participation?
  • What strategies can be utilized to nurture and build a strong learning community?

Project Spotlight

Becky Crandall

Becky is an Associate Professor of Practice in the Adult and Higher Education (AHE) program at Oregon State University. We had the pleasure of collaborating on the Ecampus course development for AHE 623, Contemporary Issues in Higher Education. With two decades of experience in postsecondary settings, Becky came to the table with a wealth of knowledge, expertise, and strong perspectives grounded in social justice, all of which situated her to create a high-quality, engaging, and inclusive Ecampus course. When interviewing her for this article, she shared her pedagogical approach to teaching online and hybrid courses, which provides a meaningful context for the project design

“At the start of every term, I take time to explain the idea that shapes the approach I take as an educator and the expectations that I have of the class: ‘we are a community.’ Inspired by educational heroes like Paulo Freire, bell hooks, and Marcia Baxter Magolda, as well as the excellent teachers who shaped me as a student, I take a constructivist approach to teaching. I also center the ‘so what’ and ‘now what’ of the material we cover through active learning exercises that create space for students to reflect on their learning and its applicability to the real world. Admittedly, such active learning exercises are engaging. Research also highlights their effectiveness as a pedagogical strategy. More importantly, however, they provide a means of disrupting power structures within the classroom (i.e., the students are positioned as experts too), and they serve as mechanisms through which the students and I can bring our full selves to the course.” ~Becky Crandall

The Project

In AHE 623, students complete a term-long project entitled the “Mini-Conference.” The project situates students as the experts, “by disrupting traditional classroom power structures” and provides an opportunity to “simulate the kind of proposal writing and presenting they would do at a professional conference.” The project’s intended goal is to foster deep learning through the exploration of contemporary real-world higher education issues.

Design

The project is a staged design with incremental milestones throughout the 11-week academic term. The project design mimics the process of a professional conference, from proposal to presentation. The project consists of “two elements: (1) a conference proposal that included an abstract, learning outcomes, a literature review, policy and/or practice implications, and a presentation outline and (2) a 20-minute presentation.”  As the term concludes, students deliver the presentation (i.e., conference workshop) that actively engages the audience with the self-selected topic. Students have varied opportunities to receive peer and instructor feedback. The information gleaned from the feedback helps to refine student proposals for submission to a professional organization.

Becky shared how she conceptualized and designed the project using backward design principles. “Specifically, I began by considering the goals of the course and the project. I then researched professional associations’ conference proposal calls to determine what elements to include in the project. When developing learning exercises, I often ask, ‘How might the students use this in the real world?’” By using an intentional design process, the result is a project which is strongly aligned, structures learning, and has authentic application.

Project Overview Page

Delivery

The first delivery of AHE 623 was successfully launched in the Spring of 2022 with minimal challenges other than the limited time. “The students engaged fully in the mini-conference. As reflected in the outcomes, they not only learned but were left hungry for more.”  Requests flew in for additional opportunities to apply what they had learned! The students raved about this project such that they even asked if they could host a virtual conference using their presentations.The project proved to be a transformational experience for students. “Multiple students noted that this opportunity helped them refine their dissertation ideas and related skills.” As Becky looks forward, she hopes to consider restructuring the design into a rotating roundtable format. Doing so will ensure that students are exposed to their peers’ perspectives in the course.

Remember that course design and development is an iterative process. Please know you do not have to get it right the first time or even the tenth. Your students do value your enthusiasm for the subject and appreciate the effort you have put into crafting valuable learning experiences for them. You have got this!

Inspire!

Visit the Ecampus Course Development and Training team blog for application tips, course development and design resources, online learning best practices and standards, and emerging trends in Higher Education. We look forward to seeing you there.

Acknowledgments

Dr. Becky Crandall, thank you for candidly sharing your core pedagogical approaches, philosophy of teaching, and the course project with the Oregon State community. Your commitment to social justice continues to shine in your course designs and instructional delivery.