Lately I’ve heard from a number of faculty whose students have expressed stress or overwhelm at the workload in a course. Further, students as well as faculty have had to adjust to a new routine or pace in their lives in recent months. All of this change gives us a chance to examine the workload and pace of a course so that it is manageable for both students and instructors. To that end, I offer three simple things that faculty can do to make their workload more manageable:
Manage expectations
Post time estimates for each activity
Consider your own availability
Manage expectations
One of the most effective ways to help students understand how much they should plan to do each week in the course is to be explicit and specific about the workload, early in the course. Refer to the credit hour policy to help students understand expectations. At OSU, it is expected that students engage with course materials and activities for 3 hours per week for every credit hour. So for a 3-credit course, students should expect to work about 9 hours each week on reading, studying, assignments, discussion boards, and other activities. This information is generally listed in the syllabus, but it’s nice to highlight this in an announcement early in the course, or perhaps even in an intro video or weekly overview video. Being explicit early in the course sets expectations for everyone, builds trust, and cuts down on negative emotions from students who feel there is too much (or not enough) in a course.
Post time estimates for each activity
One complaint that students occasionally have is that there is an uneven workload from week to week. One way to address this is to post estimated times for each activity for the week. This could appear in a task list on a weekly overview page, for example. This helps in several ways. First, it helps students who struggle to manage their time effectively. If they know that the assignment takes about 2 hours to complete, they can plan for that chunk of time in their week. Moreover, perhaps there are six readings posted in one week, but each reading is only about 5-10 minutes long. Posting this helps students understand that there are a number of short readings this week. That way students don’t assume each reading takes too long and decide to skip some of them. Moreover, being explicit about time estimates helps students know that you are sticking with the credit hour policy as well, which is another way to build trust.
If you find that the tasks you’ve outlined exceed the credit hour policy, let your learning objectives for the course guide your decisions for what to keep and what to cut.
Consider your own availability
Lastly, consider your own availability. Be explicit with students about when you are available so that you can be sure to carve out time to recharge your batteries. For example, if you like to have a bit of time to relax on the weekends, you might have your weekly assignments due on Monday of the following week for each module, rather than Sunday. That way, if students have questions about an assignment that they are wrapping up over the weekend, you still have Monday morning to get back to them instead of scrambling to answer multiple emails on Sunday evening.
Flexibility is an inclusive practice. Structure is an inclusive practice. Both of these statements are true–yet, many people might wonder how to reconcile these seemingly opposite approaches in their course designs. How does one build a course that is both flexible enough to accommodate the diverse needs of their students, yet structured in a way that is clear and unambiguous? In a practical sense, what do these words really mean?
First, let’s define these terms and consider why each of these approaches are critical to student success. What do we mean by flexibility and structure and why are they both important features of course design and facilitation?
Flexibility
Flexibility is getting a lot of press right now, due to our global pandemic. We are all encouraged to be flexible and understanding of one another and to recognize that most of us, especially right now, are dealing with increased responsibilities. As a student myself, I recall how much relief it gave me to read in a note from my professor that this term is “all about flexibility” along with detail around what this means in the context of our course.
For those of us familiar with online learning, accommodating students with full-time jobs and child or eldercare responsibilities, for example, is not new. However, even for our online students, these responsibilities are compounded by school closures and other distancing measures. Everyone needs additional flexibility, understanding, and support right now. Even you, reader! Let’s be explicit and honest about this in our communications with students and each other.
In the context of our online or remotely taught courses, how do we communicate this to students? Here are a few ideas and suggestions to get you started:
Flexible policies: Saying you will be flexible is not enough. Build flexibility into your policies. For example, if students are required to do field observations for a report or lab, are the guidelines for these observations too restrictive? Might students with mobility challenges or high-risk health considerations be unable to spend extended periods of time outdoors? What alternatives can you provide to these students?
Student choice: Providing your students options will increase their autonomy and engagement. Choice is especially important now because it will allow students to make decisions based, not only on their personal and professional interests, but also based on their individual circumstances, which may have drastically changed in recent months.
Communication: Keeping the lines of communication open is essential. Frequent communication builds feelings of connection so that student needs are more likely to be articulated.
Structure
Building structure into your course means removing ambiguity and avoiding assumptions about your students. Structure does not mean being inflexible. You can be explicit and unambiguous without being rigid.
Two helpful tools for adding structure to your course are rubrics and models, or examples. Rubrics will help you to communicate with your students and will allow you to identify your expectations along with how each criterion will be evaluated. Model assignments will help students to interpret your expectations.
When you don’t have enough structure built into your course, when your expectations are ambiguous, your underrepresented students are disproportionately impacted. This level of ambiguity often results from assumptions about your students’ prior experiences. Assuming they know how to use an LMS or that they have reliable WiFi at home, for example, puts students who don’t have these resources at a disadvantage.
When you don’t have enough structure built into your course, your students will be forced to make assumptions, correctly or incorrectly, about your expectations. Some students may ask questions, but others will do their work and hope for the best. This results in a clearly unequal playing field, exacerbating existing inequalities.
Balance
Given that both flexibility and structure are needed in course design and teaching, whether online, remote, on-ground, or hybrid, how does one balance these competing elements?
Too much structure, and your students will lose agency and motivation. Too much flexibility, and your students may feel ungrounded and directionless.
Here are some tips for finding balance:
Give choice, but include clear parameters for evaluating student work.
Provide multiple lower stakes assessments and stage your course projects, so that students have multiple opportunities to get feedback, correct misconceptions, and earn course points.
Welcome student questions and concerns and share your feedback with the whole class. If one student is asking a question, many others are thinking about asking it and would benefit from the same communication.
Don’t wait for students to request alternatives: odds are high that only your most privileged students will feel comfortable asking for accommodations such as more time or additional feedback. If one student requests an accommodation, others who need similar considerations, may not be asking for them. Why not proactively offer these options to all students?
As a final thought, both structure and flexibility are essential ingredients in the recipe for exemplary teaching. When you find the perfect blend of these elements, all your learners will benefit!
References
Parker, F., Novak, J, & Bartell, T. (2017). To engage students, give them meaningful choices in the classroom. Phi Delta Kappan 99 (2), 37-41.
Sathy, V. & Hogan, K.A. (2019). Want to reach all of your students? Here’s how to make your teaching more inclusive: Advice guide. Chronicle of Higher Education. Retrieved from https://www.chronicle.com/interactives/20190719_inclusive_teaching
This brief series of tips is meant to be a beginner’s overview for DIY home recording on webcam, with some additional options suggested if you want to take your video production even further.
Since this document may not cover every issue you encounter while acclimating to DIY video recording, we recommend contacting your school tech person for additional troubleshooting.
WHERE TO START
Internet Connection
Wired connection via ethernet cable is best
If wired connection is not possible, having a clear line of sight to wifi router will give the best wireless connection
Disconnect any wifi devices that are not in use or needed.
Computer Check
Determine if your computer meets minimumsystem requirements for streaming software
Close all non-essential programs to free up more computer resources
Disconnect any external monitors if you are on a laptop and it is running slowly
Testing Your Tech
Does your computer have a built in webcam or do you have a 3rd party webcam?
Identify where your microphone is and talk towards it
Test the webcam and audio settings BEFORE your first recording.
Practice practice practice
The last recording will be better than the first
Making sure your voice is clear and easy to understand
Having a microphone helps with this
Smart phone earbuds have a built-in microphone that can help you with voice clarity
Airpods would also work when recording to an iPhone
PRESENCE AND ENVIRONMENT
Be aware of your environment.
Limit any background noise as much as possible.
Clean up your space and be aware of what is in the background of the video.
Rooms with carpets and drapes are best for audio.
Turn off lights and close windows that are behind you when you are recording.
If possible, turn on a light behind the camera.
Keep experimenting with lighting until you have a set up that works for you.
Try not to bump the desk, computer, camera, or microphone while recording.
Typing should also be avoided.
Do a test lecture and watch it.
See what works and what doesn’t.
If possible, get feedback from others
Practice
The more you practice, the more natural it will feel.
Run through what you want to say before you start recording.
Relax and be natural! Hopefully you are sharing knowledge that you are passionate about and we want that to show. (Remember that we are always our own worst critic, and your teaching team will bethere to help you with constructive feedback on how to help students best enjoy and learn from these videos.)
Have notes in front of you while you’re recording.
It is easy to get distracted or off topic, especially when you are uncomfortable.
Having notes in front of you while you record can help you stay on track.
These notes can be as vague or as detailed as you want, but avoid reading off of them directly and not looking at the camera.
DIGITAL NOTATION
For digital notation, use a handwriting tablet and stylus, or an iPad app works as well
Highly recommended. Audio recorded from your phone’s microphone can be difficult to hear if you aren’t standing near the phone or if the location is noisy.
For when you need to stand farther away from the camera.
Stabilization:
Selfie stick w/built-in tripod and Bluetooth remote – $23.99(heavy duty, 51″ extended), $14.99 (27.6″ extended)
Terrific for self-recording in the field.
Combination hand grip/small tripod/tripod adapter – $8.89
Can be used as a hand grip for filming on-the-go or as a desktop tripod. Phone mount can be removed from the hand grip/tripod legs section, allowing you to mount your phone on most standard tripods.
Pricey, but will greatly increase the quality of your footage if you’re filming something that requires camera movement, such as a walk-and-talk interview or a field trip video.
Creative ways to mount a smart phone with household items:
ADD-ONS / TIPS AND TRICKS
If you would like to have access to a teleprompter as you record video, consider one of the following:
For those who work in higher education, it may not come as a surprise that the field of instructional design has grown in tandem with the expansion of online programs and courses. Evidence of this growth abounds. While the discipline of instructional design has expanded rapidly in recent years, the history of instructional design is not well known by those outside of the field.
This post will cover a brief history of instructional design with a particular emphasis on design: What influences design? How are design decisions made? How has the way we approached design changed over time? We’ll also consider how instructional designers actually design courses and the importance of course structure as an inclusive practice.
Instructional Design: Theory and History
Every instructional design curriculum teaches three general theories or theoretical frameworks for learning: behaviorism, cognitivism, and constructivism. While an instructional designer (ID) probably wouldn’t call herself a cognitivist or a behaviorist, for example, these theories influence instructional design and the way IDs approach the design process.
The field of instructional design is widely believed to have originated during World War II, when training videos like this one were created to prepare soldiers with the knowledge and skills they would need in battle. This form of audio-visual instruction, although embraced by the military, was not initially embraced by schools.
In the 1950s, behaviorists, such as B.F. Skinner, dominated popular thought on how to teach and design instruction. For behaviorists, learning results in an observable change in behavior. The optimal design of a learning environment from a behaviorist perspective would be an environment that increases student motivation for learning, provides reinforcement for demonstrating learning, and removes distractions. Behaviorists are always designing for a specific response, and instruction is intended to teach discrete knowledge and skills. For behaviorists, motivation is critical, but only important to the extent that it elicits the desired behavior.
Cognitivism was largely a response to behaviorism. Cognitivists emphasized the role of cognition and the mind; they acknowledged that, when designing learning environments, there is more to consider than the content to be learned. More than environmental factors and instructional components, the learners’ own readiness, or prior knowledge, along with their beliefs and attitudes, require consideration. Design, from a cognitivist approach, often emphasizes preparedness and self-awareness. Scaffolding learning and teaching study skills and time-management (metacognitive skills) are practices grounded in a cognitivist framework.
While cognitivists emphasize the learner experience, and in particular, acknowledge that learners’ existing knowledge and past histories influence their experience, the learner is still receiving information and acting on it–responding to carefully designed learning environments.
Constructivism, the most current of the three frameworks, on the other hand, emphasizes that the learner is constructing their own understanding of the world, not just responding to it. Learners are activity creating knowledge as they engage with the learning environment.
All–or nearly all–modern pedagogical approaches are influenced by these theoretical frameworks for learning.
Design Approaches
“A single course can be seen as a microcosm of theoretical frameworks, historical models, and value-laden judgements of pedagogical approaches“
Learning theories are important because they influence our design models, but by no means are learning theories the only factor guiding design decisions. In our daily work, IDs rely on many different tools and resources. Often, IDs will use multiple tools to make decisions and overcome design challenges. So, how do we accomplish this work in practice?
We look to established learning outcomes. We talk about learning goals and activities with faculty. We ask questions to guide decision making about how to meet course learning outcomes through our course design.
We look to research-based frameworks and pedagogical approaches such as universal design for learning (UDL), inclusive design, active learning, student-centered design, and many other models. These models may be influenced by learning theory, but they are more practical in nature.
We look to human models. We often heed advice and follow the examples our more experienced peers.
We look to our own past experiences and solutions that have worked in similar situations, and we apply what we learned to future situations.
We make professional judgements; judgements rooted in our tacit knowledge of what we believe “good design” looks like. For better or for worse, we follow our intuition. Our gut.
Over time, one can see that instructional design has evolved from an emphasis on teaching discrete knowledge and skills that can be easily measured (behaviorism) to an emphasis on guiding unique learners to actively create their own understanding (constructivism). Design approaches, however, are not as straightforward as simply taking a theory and applying it to a learning situation or some course material. Instructional design is nuanced. It is art and science. A single course can be seen as a microcosm of theoretical frameworks, historical models, and value-laden judgements of pedagogical approaches–as well as value-laden judgements of disciplinary knowledge and its importance. But. That’s another blog post.
Design Structure to Meet Diverse Needs
“Meeting diverse needs, however, does not necessitate complexity in course design“
If learners are unique, if learning can’t be programmed, if learning environments must be adaptable, if learners are constructing their own knowledge, how is all of this accommodated in a course design?
Designing from a modern constructivist perspective, from the viewpoint that students have vastly different backgrounds, past experiences, and world-views, requires that many diverse needs be accommodated in a single course. Meeting diverse needs, however, does not necessitate complexity in course design. Meeting diverse needs means that we need to provide support, so that it is there for those who need it, but not distracting to those who don’t need it. Design needs to be intuitive and seamless for the user.
Recent research on inclusive practices in design and teaching identify structure as an inclusive practice. Design can be viewed as a way of applying, or ensuring, a course structure is present. In that way, working with an instructional designer will make your course more inclusive. But, I digress. Or, do I?
Sathy and Hogan contend, in their guide, that structure benefits all students, but some, particularly those from underrepresented groups, benefit disproportionately. Conversely, not enough structure, leaves too many students behind. Since many of the same students who benefit from additional course structure also succeed a lower rates, providing course structure may also help to close the achievement gap.
How are We Doing This?
The good news is that Ecampus is invested in creating courses that are designed–or structured–in a way that meets the needs of many different learners. Working with an Ecampus instructional designer will ensure that your course materials are clearly presented to your students. In fact, many of the resources we provide–course planning templates, rubrics, module outlines, consistent navigation in Canvas, course banners and other icons and visual cues–are intended to ensure that your students navigate your course materials and find what they need, when they need it.
Boling, E., Alangari, H., Hajdu, I. M., Guo, M., Gyabak, K., Khlaif, Z., . . . Techawitthayachinda, R. (2017). Core Judgments of Instructional Designers in Practice. Performance Improvement Quarterly, 30(3), 199-219. doi:10.1002/piq.21250
Eddy, S.L. and Hogan, K. A. (2017) “Getting Under the Hood: How and for Whom Does Increasing Course Structure Work?” CBE—Life Sciences Education. Retrieved from https://www.lifescied.org/doi/10.1187/cbe.14-03-0050
Sathy, V. and Hogan, K.A. (2019). “Want to Reach All of Your Students? Here’s How to Make Your Teaching More Inclusive: Advice Guide. Chronicle of Higher Education. Retrieved from https://www.chronicle.com/interactives/20190719_inclusive_teaching
Tanner, K.D. (2013) “Structure Matters: Twenty-One Teaching Strategies to Promote Student Engagement and Cultivate Classroom Equity,” CBE—Life Sciences Education. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3762997/
This post is the second in a three-part series that summarizes conclusions and insights from research of active, blended, and adaptive learning practices. Part one covered active learning, and today’s article focuses on the value of blended learning.
First Things First
What, exactly, is “blended” learning? Dictionary.com defines it as a “style of education in which students learn via electronic and online media as well as traditional face-to-face learning.” This is a fairly simplistic view, so Clifford Maxwell (2016), on the Blended Learning Universe website, offers a more detailed definition that clarifies three distinct parts:
Any formal education program in which at least part of the learning is delivered online, wherein the student controls some element of time, place, path or pace.
Some portion of the student’s learning occurs in a supervised physical location away from home, such as in a traditional on-campus classroom.
The learning design is structured to ensure that both the online and in-person modalities are connected to provide a cohesive and integrated learning experience.
It’s important to note that a face-to-face class that simply uses an online component as a repository for course materials is not true blended learning. The first element in Maxwell’s definition, where the student independently controls some aspect of learning in the online environment, is key to distinguishing blended learning from the mere addition of technology.
You may also be familiar with other popular terms for blended learning, including hybrid or flipped classroom. Again, the common denominator is that the course design intentionally, and seamlessly, integrates both modalities to achieve the learning outcomes.
Let’s examine what the research says about the benefits of combining asynchronous, student-controlled learning with instructor-driven, face-to-face teaching.
Does Blended Learning Offer Benefits?
The short answer is yes.
The online component of blended learning can help “level the playing field.” In many face-to-face classes, students may be too shy or reluctant to speak up, ask questions, or offer an alternate idea. A blended environment combines the benefit of giving students time to compose thoughtful comments for an online discussion without the pressure and think-on-your-feet demand of live discourse, while maintaining direct peer engagement and social connections during in-classroom sessions (Hoxie, Stillman, & Chesal, 2014). Blended learning, through its asynchronous component, allows students to engage with materials at their own pace and reflect on their learning when applying new concepts and principles (Margulieux, McCracken, & Catrambone, 2015).
Since well-designed online learning produces equivalent outcomes to in-person classes, lecture and other passive information can be shifted to the online format, freeing up face-to-face class time for active learning, such as peer discussions, team projects, problem-based learning, supporting hands-on labs or walking through simulations (Bowen, Chingos, Lack, & Nygren, 2014). One research study found that combining online activities with in-person sessions also increased students’ motivation to succeed (Sithole, Chiyaka, & McCarthy, 2017).
What Makes Blended Learning So Effective?
Nearly all the research reviewed concluded that blended learning affords measurable advantages over exclusively face-to-face or fully online learning (U.S. Department of Education, Office of Planning, Evaluation, and Policy Development, 2009). The combination of technology with well-designed in-person interaction provides fertile ground for student learning. Important behaviors and interactions such as instructor feedback, assignment scaffolding, hands-on activities, reflection, repetition and practice were enhanced, and students also gained advantages in terms of flexibility, time management, and convenience (Margulieux, McCracken, & Catrambone, 2015).
Blended learning tends to benefit disadvantaged or academically underprepared students, groups that typically struggle in fully online courses (Chingosa, Griffiths, Mulhern, and Spies, 2017). Combining technology with in-person teaching helped to mitigate some challenges faced by many students in scientific disciplines, improving persistence and graduation rates. And since blended learning can be supportive for a broader range of students, it may increase retention and persistence for underrepresented groups, such as students of color (Bax, Campbell, Eabron, & Thomson, 2014–15).
Blended learning benefits instructors, too. When asked about blended learning, most university faculty and instructors believe it to be more effective (Bernard, Borokhovski, Schmid, Tamim, & Abrami, 2014). The technologies used often capture and provide important data analytics, which help instructors more quickly identify under-performing students so they can provide extra support or guidance (McDonald, 2014). Many online tools are interactive, fun and engaging, which encourages student interaction and enhances collaboration (Hoxie, Stillman, & Chesal, 2014). Blended learning is growing in acceptance and often seen as a favorable approach because it synthesizes the advantages of traditional instruction with the flexibility and convenience of online learning (Liu, et al., 2016).
A Leap of Faith
Is blended learning right for your discipline or area of expertise? If you want to give it a try, there are many excellent internet resources available to support your transition.
Though faculty can choose to develop a blended class on their own, Oregon State instructors who develop a hybrid course through Ecampus receive full support and resources, including collaboration with an instructional designer, video creation and media development assistance. The OSU Center for Teaching and Learning offers workshops and guidance for blended, flipped, and hybrid classes. The Blended Learning Universe website, referenced earlier, also provides many resources, including a design guide, to support the transformation of a face-to-face class into a cohesive blended learning experience.
If you are ready to reap the benefits of both online and face-to-face teaching, I urge you to go for it! After all, the research shows that it’s a pretty safe leap.
For those of you already on board with blended learning, let us hear from you! Share your stories of success, lessons learned, do’s and don’ts, and anything else that would contribute to instructors still thinking about giving blended learning a try.
Susan Fein, Oregon State University Ecampus Instructional Designer
susan.fein@oregonstate.edu | 541-747-3364
References
Bax, P., Campbell, M., Eabron, T., & Thomson, D. (2014–15). Factors that Impede the Progress, Success, and Persistence to Pursue STEM Education for Henderson State University Students Who Are Enrolled in Honors College and in the McNair Scholars Program. Henderson State University. Arkadelphia: Academic Forum.
Bernard, R. M., Borokhovski, E., Schmid, R. F., Tamim, R. M., & Abrami, P. C. (2014). A meta-analysis of blended learning and technology use in higher education: From the general to the applied. J Comput High Educ, 26, 87–122.
Bowen, W. G., Chingos, M. M., Lack, K. A., & Nygren, T. I. (2014). Interactive learning online at public universities: Evidence from a six-campus randomized trial. Journal of Policy Analysis and Management, 33(1), 94–111.
Chingosa, M. M., Griffiths, R. J., Mulhern, C., & Spies, R. R. (2017). Interactive online learning on campus: Comparing students’ outcomes in hybrid and traditional courses in the university system of Maryland. The Journal of Higher Education, 88(2), 210-233.
Hoxie, A.-M., Stillman, J., & Chesal, K. (2014). Blended learning in New York City. In A. G. Picciano, & C. R. Graham (Eds.), Blended Learning Research Perspectives (Vol. 2, pp. 327-347). New York: Routledge.
Liu, Q., Peng, W., Zhang, F., Hu, R., Li, Y., & Yan, W. (2016). The effectiveness of blended learning in health professions: Systematic review and meta-analysis. Journal of Medical Internet Research, 18(1). doi:10.2196/jmir.4807
Maxwell, C. (2016, March 4). What blended learning is – and isn’t. Blog post. Retrieved from Blended Learning Universe.
Margulieux, L. E., McCracken, W. M., & Catrambone, R. (2015). Mixing in-class and online learning: Content meta-analysis of outcomes for hybrid, blended, and flipped courses. In O. Lindwall, P. Hakkinen, T. Koschmann, & P. Tchoun (Ed.), Exploring the Material Conditions of Learning: Computer Supported Collaborative Learning (CSCL) Conference (pp. 220-227). Gothenburg, Sweden: The International Society of the Learning Sciences.
McDonald, P. L. (2014). Variation in adult learners’ experience of blended learning in higher education. In Blended Learning Research Perspectives (Vol. 2, pp. 238-257). Routledge.
Sithole, A., Chiyaka, E. T., & McCarthy, P. (2017). Student attraction, persistence and retention in STEM programs: Successes and continuing challenges. Higher Education Studies, 7(1).
U.S. Department of Education, Office of Planning, Evaluation, and Policy Development. (2009). Evaluation of Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies. Washington, D.C.
Image Credits
Blended Learning Icon: Innovation Co-Lab Duke Innovation Co-Lab [CC0]
Leap of Faith: Photo by Denny Luan on Unsplash
School photo created by javi_indy – www.freepik.com
Students need tactics for when they encounter strange people or strange ideas.(Wilson, 2018) If you think of a first time online student, this is very true as they are entering a new learning environment, likely extremely different from their previous educational experiences. Welcoming that strange experience should include a little bit of information gathering. Look for positive and negatives so that you can decide for yourself how you view it, most of all, have an open mind.
To help potential online students make decisions, and hopefully be more successful should they chose to take an online course, Marie Fetzner asked unsuccessful online students; “What advice would you give to students who are considering registering for an online course?”
Their top 13 responses:
Stay up with the course activities—don’t get behind
Use good time management skills
Use good organizational skills
Set aside specific times during each week for your online class
Know how to get technical help
A lot of online writing is required
There is a lot of reading in the textbook and in online discussions—be prepared
Regular online communications are needed
Ask the professor if you have questions
Carefully read the course syllabus
Be sure you understand the requirements of the online course discussions
Understand how much each online activity is worth toward your grade
Go to the online student orientation, if possible
This needs to raise the question, how can we better help our students? There are obviously struggling students and we want our students to be successful. So, what can we do?
Reach out to students who seem to be lagging behind. A quick email is sometimes all it takes to open up that line of communication between you and the student.
Provide approximate times for course materials and activities. Students can use this to better plan for the requirements that week.
Keep your course organized so students can spend more time with the content instead of search for the content.
Remind students about where to access help and support services.
Develop a Q&A discussion board for student questions about the course. Often, more than one student has the same question and often other students might already know the answer. Have this be something you check daily to answer questions quickly so students can continue with their learning.
Use rubrics for grading. By giving the students rubrics, they will know what is expected, you will get responses closer to your expectations, and it makes grading easier!
Welcome these ideas as you would a new experience. Give it a little try, jump right in, confer with colleagues, or chose your own path. Know that as an instructor or developer for an online course, you have the ability to help your students be successful!
References
Fetzner, Marie. (2013). What Do Unsuccessful Online Students Want Us to Know? Journal of Asynchronous Learning Networks,17(1), 13-27.
Wilson, J. (2018). “As a stranger give it welcome”: Shakespeare’s Advice for First-Year College Students. Change,50(5), 60.
“Diversity is our world’s greatest asset, and inclusion is our biggest challenge. And the way that we are going to address that challenge is by extending our empathy.”-Jutta Treviranus, Founder of the Inclusive Design Research Centre, OCAD University
Sure, you’ve been teaching online courses for a few terms or years now, but have you ever been an online student? Many current faculty members earned their degrees in traditional face-to-face settings and have learned how to migrate their courses to the online environment by using research-based best practices and support from instructional designers and media experts. However, are there benefits to experiencing this fledgling educational modality from the perspective of the online student? I argue that faculty who challenge themselves to take an online course experience both personal and professional benefits and become more empathic, inclusive, creative, and reflective.
Benefits for Faculty Members
Challenge yourself to try out something completely different than your specialization or discipline: Are you a STEM professor who has a screenplay idea? Perhaps you have a trip to the French Riviera on your bucket list, or your college Spanish is rusty. Try a foreign language course this summer. Are you a humanities professor who is curious about the composition of the soil in your garden? Find out about the dirt in your yard as a soil science student.
Here are some benefits to consider:
Taking an online course may give you ideas or inspiration for something that you want to try in your own course.
Stretching yourself may spur creativity and innovation.
You are modeling lifelong learning for your students and family.
Most importantly, it just might be fun!
Building Empathy
I’m consistently impressed with the care and concern OSU faculty have for their students, and taking an online course is one way to demonstrate that concern. By changing roles, such as by becoming an online student, faculty expand their perspectives, which results in the potential for even greater student support and understanding.
Yes, faculty members contend with heavy workloads and may feel that taking an online course on top of everything else would be overwhelming. However, your Ecampus students may also struggle with feeling maxed out.
Did you know that the average age of a student taking an Ecampus course is 31 years old? This means that it is likely your online students are responsible for full-time work as well as family obligations. Taking online courses helps faculty members build empathy for their students by giving themselves opportunities to experience the excitement, anxiety, and pride of successfully completing an online course.
Furthermore, by increasing empathy, faculty members may become more inclusive and reflective practitioners. For example, as an online student, you know how it feels to be welcomed (or not) by your instructor, or to receive feedback within a few days as opposed to a few weeks. As an adult learner, you also may desire to share your prior experience or professional background with the instructor or students. Does your course give you the opportunity to introduce yourself to the instructor and other students, to describe your background and some strengths that you bring to the course community, or are you left feeling invisible in the course, with your expertise unacknowledged?
Tuition Reduction for OSU Employees
As OSU employees, faculty and staff are now eligible to take Ecampus courses at the reduced tuition rate, according to the staff fee privileges.
Summer courses begin on June 24th, and fall courses begin on September 25th.
Share Your Experience!
Have you been an online student as well as an online instructor? How did being on online student inform your teaching practices? Reply in the comments section, below.
First, let’s start by considering the characteristics of effective feedback in general. What comes to mind?
Perhaps you hear in your head (in the authentically authoritative voice of a past professor) the words timely, frequent, regular, balanced, specific. Perhaps you recall the feedback sandwich–corrective feedback sandwiched between positive feedback. Perhaps you consider rubrics or ample formative feedback to be critical components of effective feedback. You wouldn’t be wrong.
As educators, we understand the main characteristics of effective feedback. But despite this fact, students are often disappointed by the feedback they receive and faculty find the feedback process time consuming, often wondering if the time commitment is worth it. As an instructional designer, I hear from faculty who struggle to get students to pay attention to feedback and make appropriate changes based on feedback. I hear from faculty who struggle to find the time to provide quality feedback, especially in large classes. The struggle is real. I know this because I hear about it all the time.
I’m glad I hear about these concerns. I always want faculty to share their thoughts about what’s working and what’s not working in their classes. About a year or two ago, I also started hearing rave reviews from faculty who decided to try audio feedback in their online courses. They loved it and reported that their students loved it. Naturally, I wanted to know if these reports were outliers or if there’s evidence supporting audio feedback as an effective pedagogical practice.
I started by looking for research on how audio feedback influences student performance, but what I found was research on how students and faculty perceive and experience audio feedback.
What I learned was that, overall, students tend to prefer audio feedback. Faculty perceptions, however, are mixed, especially in terms of the potential for audio feedback to save them time.
While the research was limited and the studies often had contradictory results, there was one consistent takeaway from multiple studies: audio feedback supports social presence, student-faculty connections, and engagement.
While research supports the value of social presence online, audio feedback is not always considered for this purpose. Yet, audio feedback is an excellent opportunity to focus on teaching presence by connecting one-to-one with students.
If you haven’t tried audio feedback in your classes, and you want to, here are some tips to get you started:
Use the Canvas audio tool in Speedgrader. See the “add media comment” section of the Canvas guide to leaving feedback comments. Since this tool is integrated with Canvas, you won’t have to worry about upload and download times for you or your students.
Start slow. You don’t have to jump into the deep end and provide audio comments on all of your students’ assignments. Choose one or two to get started.
Ask your students what they think. Any time you try something new, it’s a good idea to hear from your students. Creating a short survey in your course to solicit student feedback is an excellent way to get informal feedback.
Be flexible. If you have a student with a hearing impairment or another barrier that makes audio feedback a less than optimal option for them, be prepared to provide them with written feedback or another alternative.
Are you ready to try something new? Have you tried using audio feedback in your course? Tell us how it went!
Note: This post was based on a presentation given at the STAR Symposium in February 2019. For more information and a full list of references, see the presentation slide deck.
Students need tactics for when they encounter strange people or strange ideas. (Wilson, 2018) First-time online students are a perfect example of individuals who are encountering something new, strange, and often uncomfortable, for the first time. Welcoming that strange experience should include a little bit of information gathering. Look for positive and negatives in situations to help decide how you view it and, most of all, have an open mind.
To help potential online students make decisions, when they take their first online course, Marie Fetzner asked unsuccessful online students: “What advice would you give to students who are considering registering for an online course?”
Their top 13 responses:
Stay up with the course activities—don’t get behind
Use good time management skills
Use good organizational skills
Set aside specific times during each week for your online class
Know how to get technical help
A lot of online writing is required
There is a lot of reading in the textbook and in online discussions—be prepared
Regular online communications are needed
Ask the professor if you have questions
Carefully read the course syllabus
Be sure you understand the requirements of the online course discussions
Understand how much each online activity is worth toward your grade
Go to the online student orientation, if possible
These responses raise the question: how can we better help our students? From the advice above, we know students struggle with time management, expectations, communication, etc. So, what can we do to help foster their success?
Reach out to students who seem to be lagging behind. A quick email is sometimes all it takes to open up that line of communication between you and the student.
Provide approximate times for course materials and activities. Students can use this to better plan for the requirements that week.
Keep your course organized so students can spend more time with the content instead of search for the content.
Remind students about where to access help and support services.
Develop a Q&A discussion board for student questions about the course. Often, more than one student has the same question and often other students might already know the answer. Have this be something you check daily to answer questions quickly so students can continue with their learning.
Use rubrics for grading. By giving the students rubrics, they will know what is expected, you will get responses closer to your expectations, and it makes grading easier!
Welcome these ideas as you would a new experience. Give it a little try, jump right in, confer with colleagues, or chose your own path. Know that as an instructor or developer for an online course, you have the ability to help your students be successful!
References
Fetzner, Marie. (2013). What Do Unsuccessful Online Students Want Us to Know? Journal of Asynchronous Learning Networks,17(1), 13-27.
Wilson, J. (2018). “As a stranger give it welcome”: Shakespeare’s Advice for First-Year College Students. Change,50(5), 60.
We all have conversations that are difficult from time to time. These are stressful, can make you (or the other person) feel bad, and they can take a lot of time to work through.
Frameworks for conversations allow the participants to approach these conversations with some tools to help those conversations stay productive and turn the temperature down at the same time. By using these frameworks, you’ll help make this conversation not personal, be able to calm the situation, and arrive at better solutions, sooner.
What are these difficult conversation frameworks? Let’s get started!
Change Advocate Hats
When working with someone, often we come in with our own hat on. We know what we are going to bring to the table and what we’d like the other person to contribute. Before you even come to this meeting, you should try on another hat. Try the hat of the person who you will be meeting with, what might they expect? Is there a third party affected by the decisions that you’ll be making? Try their hat on. Seeing things from another’s perspective helps us to have a better understanding of what they might bring to the table.
Go to the Neutral Zone
Action and re-action is part of who we are as human beings. These are two ends of a rope that can cause frustration when we don’t take a step back and view. When one person tugs at the end of the rope, the other end’s reaction is likely a huge step forward and then a quick tug back. The two people on the ends could keep tugging back and forth causing actions and re-actions but they might not get anywhere. If you can step away from those two ends and take a look at the whole picture, you can see that neutral zone where you can look at underlying issues that might be causing the tug-of-war. Even having one party step into this neutral zone takes away the constant back and forth and diffuses the difficult or possibly heated conversation allowing the parties to move forward.
Phone-a-friend
I’m sure this is familiar to those who’ve watched a popular T.V. show a “few” years ago. What we are talking about here is an outside source that can aide in the conversation. This could be a research article showing why a suggestion would be the right approach, a colleague that has had a similar experience and can talk to the success of an option, or bringing in facts and figures to support suggested approaches. Whatever it is, that “friend” can help provide support while deciding on a course of action with an outside opinion, not another tug on an end.
Personally, I’ve used each of these in conversations before and each one of them has helped multiple times. Do you have other frameworks or tips you’d like to share? Let us know in the comments!
For DIY video production, there are many ways to go about this!
Is blended learning right for your discipline or area of expertise? If you want to give it a try, there are many excellent internet resources available to support your transition.
Difficult Conversations