A graph illustrating why it is important to incorporate inclusive considerations early in the design process where they will do the most good. If it is kept for a later stage as it generally has been, the products will end up more expensive and less effectively inclusive.

Jessica Armstrong is a PhD candidate in her last year in the Design Core of the Department of Mechanical, Industrial and Manufacturing Engineering working to give product designers more information about customer needs so that they can create a more inclusive product design. Generally, products are conceived out of a need, and their design is based on the eventual user(s). The term inclusive design, similar to universal design, aims to design products for people with a varying range of abilities from the start. Making it possible to incorporate inclusive considerations early in the design process, when they will most benefit the design, and at the lowest cost, is a major part of the work. Jessica’s research goal is to build a framework that designers can follow to allow them to easily design as inclusive products as possible.

A picture of Jessica in the motion restriction suit.

To do this, Jessica, advised by Dr. Rob Stone, uses a motion restriction suit (tested during her M.S. degree at OSU) to test users’ experiences using kitchen gadgets. The suit restricts motion of the upper body by stiffening movements of the fingers, wrists, elbows, abdomen, and shoulder. They are investigating what they have termed “surrogate experiences”, or allowing a research subject (surrogate) to simulate the actual target users and their needs. Jessica is able to record a user’s experience with the kitchen gadget and identify any difficulties in products user interactions, the products actions and design, and the suit’s restriction.

Jessica Armstrong, at her first Design Engineering Technical Conference.

Jessica grew up in Boise, Idaho wanting to become an astronaut. Very much interested in physics and engineering, she moved to Corvallis for her Bachelor’s degree in Engineering Physics. She took a break from studying while her husband worked on his Entomology MS degree at Washington State University. During that time, she worked as a telephone interviewer for WSU’s Social and Economic Sciences Research Center where she interviewed people over the phone for the various studies they were conducting. She then moved back to OSU to pursue her MS and then PhD in Mechanical Engineering, and specifically focusing on design. She acquired a minor in IE Human Systems Engineering, as she finds the human aspect of engineering fascinating. While not working on research, Jessica sings alto and tenor in OSU’s University Choral and is the Treasurer for the OSU Physicists for Inclusion in Science group.

Her interest in space has not dissipated and she aims to work for a private space company after completing her degree. She hopes her doctoral research will eventually be used to encourage inclusivity in space travel and everyday life.

Tune in at 7 pm this Sunday March, 11 to hear more about Jessica’s research and journey to graduate school. Not a local listener? Stream the show live online!