Photo by Sarah Kilian on Unsplash.

This is the paradox of failure in games. It can be stated like this:

  1. We generally avoid failure.
  2. We experience failure when playing games.
  3. We seek out games, although we will experience something that we normally avoid. (Juul, p. 2)

As a continuation from my last blog post considering grades and Self-Determination Theory, I wanted to take a brief side-quest into considering what it means to experience failure. Jesper Juul’s The Art of Failure: An Essay on the Pain of Playing Video Games will provide the main outline and material for this post, while I add what lessons we might learn about feedback and course design in online settings.

Dealing with Failure

Juul outlines how games communicate through feedback using the theory of Learned Helplessness. Specifically, he focuses on Weiner’s attribution theory, which has three dimensions:

  1. Internal vs. External Failure
    1. Internal: The failure is the fault of the player. “I don’t have the skills to defeat this enemy right now.”
    2. External: The failure is the fault of the game. “The camera moved in a way that I couldn’t see or control and resulted in a game over.”
  2. Stable vs. Unstable Failure
    1. Stable: The failure will be consistent. No recognition of experience gained or improvement. “No matter what I do, I can’t get past this challenge.”
    2. Unstable: The failure is temporary. There is a possibility for future success. “I can improve and try again.”
  3. Global vs. Specific Failure
    1. Global: There is a general inability preventing success. “I am not good at playing video games.”
    2. Specific: Poor performance does not reflect on our general abilities or intelligence. “I’m not good at flight simulators, but that doesn’t mean I’m bad at all video games.”

In general, a combination of Internal+Stable+Global failure feedback would contribute most strongly toward a player adopting a learned helplessness mindset. There is a potential parallel here with course design: when a student does not do well on an assessment, what kind of feedback are they receiving? In particular, are they receiving signals that there is no opportunity for improvement (stable failure) and that it shows a general inability at the given task (global failure)? Designing assessments so that setbacks are unstable (offer multiple attempts and a way for students to observe their own improvement over time) and communicating specific skills to improve (make sure feedback pinpoints how a student could improve) would help students bounce back from a “game over” scenario. But what about internal vs. external failure? For Juul, “this marks another return of the paradox of failure: it is only through feeling responsible for failure (which we dislike) that we can feel responsible for escaping failure (which we like)” (p. 54). This importance of internal failure aligns with what we know about metacognition (Berthoff, “Dialectical notebooks and the audit of meaning”) and the numerous benefits of reflection in learning.

Succeeding from Failure

Now that we have an idea on how we deal with failure, let’s consider how we can turn that failure into success! “Games then promise players the possibility of success through three different kinds of fairness or three different paths: skill, chance, and labor” (Juul, p. 74):

  1. Skill: Learning through failure, emphasis on improvement with each attempt. (This is also very motivating by being competence-supportive!)
  2. Chance: We try again to see if we get lucky.
  3. Labor: Incremental progress on small tasks accumulates more abilities and items that persist through time and multiple play sessions. Emphasis here is on incremental growth over time through repetition. (Animal Crossing is a great example.) (This path is also supported by Dweck’s growth mindset.)

Many games reward players for all three of these paths to success. In an online course, allowing flexibility in assignment strategies can help students explore different routes to success. For example, a final project could allow for numerous format types, like a paper, podcast, video tutorial, interactive poster, etc. that students choose strategically based on their own skills and interests. Recognizing improvement will help students with their skills and helping students establish a routine of smaller, simpler tasks that build over an entire course can help them succeed through labor. Chance is an interesting thing to think about in terms of courses, but I like to think of this as it relates to content. Maybe a student “gets lucky” by having a discussion topic align with their final project topic, for example. For the student in that example, that discussion would come easier to them by chance. Diversifying content and assignment types can help different individuals and groups of students feel like they have “lucky” moments in a course.

Reflecting on Failure

Finally, how do games give us the opportunity to reflect on our successes and failures during gameplay? Juul outlines three types of goals that “make failure personal in a different way and integrates a game into our life in its own way” (pp. 86–87):

  1. Completable Goal: Often the result of a linear path and has a definite end.
    1. These can be game- or player-created. (i.e., Game-Driven: Defeat the ghost haunting the castle. Player-Driven: I want to defeat the ghost without using magic.)
  2. Transient Goal: Specific, one-time game sessions with no defined end, but played in rounds. (e.g., winning or losing a single round of Mario Kart.)
  3. Improvement Goal: Completing a personal best score, where a new high score sets a new goal.

For Juul, each of these goal-types have different “existential implications: while working toward a completable goal, we are permanently inscribed with a deficiency, and reaching the goal removes that deficiency, perhaps also removing the desire to play again. On the other hand, we can never make up for failure against a transient goal (since a lost match will always be lost), whereas an improvement goal is a continued process of personal progress” (pp. 86–87). When thinking about your courses, what kinds of goals do you design for? Many courses have single-attempt assignments (transient goal), but what if those were designed to be improvement goals, where students worked toward improving on their previous work in a more iterative way that replaced old scores with new and improved scores (improvement goal)? Are there opportunities for students to create their own challenging completable goals?

I hope this post shines a light on some different ways of thinking about assessment design, feedback types, and making opportunities for students to “fail safely” based on how these designs are achieved in gaming. To sum everything up, “skill, labor, and chance make us feel deficient in different ways when we fail. Transient, improvement, and completable goals distribute our flaws, our failures, and successes in different ways across our lifetimes” (Juul, p. 90).

Narrative and World-Building

For this post, I will focus on two simple strategies you can use to improve motivation and engagement in your online course, narrative and world building. These terms are used frequently in games, as well as in literature, film and other domains. They are a powerful tool, easily applied to your existing course material or as you develop new content.puzzle world

If you want some background about where my thinking is coming from, check out my last blog post, Games as a Model for Motivation and Engagement, Part 1, where I take a deeper dive into gaming and Self-Determination Theory. I would also recommend a post by Dr. Meghan Naxer, Self-Determination Theory and Online Education: A Primer.

There are two kinds of world building I’d like to talk about; instructor-created narrative and student-created narrative. To set the tone for our thinking about this, I’ll start with a quote from Designing for Motivation.

“… if you increase autonomy then engagement will improve, if you increase competence then motivation will increase, and if you increase relatedness then wellbeing will be enhanced–these needs become the controllers we tweak and adjust to iterate on and improve experience.”
(Peters, D., Calvo, R. A., & Ryan, R. M. (2018) Designing for Motivation, Engagement and Wellbeing in Digital Experience. Frontiers in Psychology, 28 May 2018. DOI: 10.3389/fpsyg.2018.00797)

So how can we use world building to ‘tweak’ these three controllers?

Instructor-Created Narrative

role-playing game diceInstructor-created narrative refers to the world or environment created by the course builder and determined by the story they are telling about that world. This world building can be for a particular course activity, but also keep in mind that your entire online course is a learning environment and you, as the course builder, have significant influence over how that world is curated. A colleague recently described how an instructor begins their course with the phrase, “Welcome scholars”. This sets a tone that is a competence-supportive environment with just two words. Tone is a commonly used tool for world building across many domains.

As a simple entry point for world building, I’ll start with a classic type of game, role-playing.

Brainstorm Exercise

Consider setting up a role-playing scenario for one of your existing activities or assignments. What is the outcome you expect students to achieve from this activity? Imagine a situation (or world) where that outcome exists or can be applied. What does that situation look like? Now, imagine you are a student in that situation, what does this world look like? (See what I did there? Role playing!) How will your student interact with that world to achieve your outcome? Take a minute or two to note your answers to these questions. This is a good way to begin sketching out your narrative. Once your sketch is complete, you can begin moving the parameters and rubrics of your existing activity into this world.

The world you create for your scenario can be the ‘real world’ in a particular time period, a hypothetical political situation, a business/client relationship regarding a product, or a hypothetical world to resolve a physics problem. Here are some ways you can frame your thinking as you practice the above exercise:

  • Take the tools you have provided in the course content (competence) and use them to analyze the following situation (world building). “How would you apply what you learned this week to the following situation?”
  • Even better, “How will the situation change as a result of your decisions?”

A small change in wording can provide big changes in thinking. In the second bullet point, we have moved from applying the week’s content to a given situation to a personalized critical analysis.

Student-Created Narrative

The other side of the coin is allowing students to build on your narrative, or create their own. This is where you significantly impact autonomy. This is your world, you create the rules. You set the parameters that will focus student thinking toward the outcomes you hope for them to reach. The rules you set will determine the level of autonomy the student experiences.

Brainstorm Exercise

For this exercise, you can continue with the role-playing scenario you built in the previous Brainstorm Exercise or choose another existing activity from a course. Let’s brainstorm some ways you can add autonomy to this activity.

A simple addition to the role-playing scenario we built previously would be to allow students to choose the role they will play. You have built a narrative, now let the student choose the character they will play to build on that narrative. If you need to keep things more focused, it is totally acceptable to restrict the roles to a list of options. Even with restrictions, is it possible for students to choose the gender, race or economic background of their character? What other characteristics can you think of that will help a student take ownership of the role?

For other kinds of activities, consider giving students the creative freedom to choose and build their own narrative. The instructor still defines the rules of the world and sets the outcome and rubrics for the activity. Can you open up the choices a student has to meet these outcomes? Allow students the autonomy to take ownership of how they get to your outcome, using your rubric as a guide.

For example, select a concept that was covered in the course. In your activity, allow students to choose where and how that concept can be applied. Let them build the narrative around the concept. Conversely, select a setting in the world, much like you would for the role-playing scenario. Allow students to choose the course concepts they want to apply in that setting and build a narrative around that. This strategy lends itself well to case studies. Rather than taking on a specific role, students become story creators, while still working with instructional concepts and within the rules defined by the instructor.

Group World Building

As I mentioned in my previous post, group work and community building (as modeled by gaming communities) are great ways to increase relatedness in a course. Community members are able to share their competence and, in turn, feel valued by that community. This is another great support of motivation.

All of the strategies discussed above can be applied to group work. You can set up the same role-playing scenarios, but this time multiple students will take on different roles and interact in those roles within their group community. Relatedness is impacted as decisions and actions taken by one student will affect the world that is being collaboratively built. Here are two examples from a media course I recently helped develop. They both reflect the range of complexity group world building can undertake.

Pitch Game (Group Discussion)

For your Initial Post in this discussion, pitch a new television show. Follow the parameters presented in class; including X+Y claims, audience description, sketch of the show’s audience and the ideal network for the show. For your Peer Response, you will take on the role of media buyer. Choose which network or streaming service you work for. Review all available show pitches. Decide which show you will purchase. Reply to the show you wish to purchase; identify the network you represent and write your reasoning why you want to make the purchase. Use course material to support your decision.

Trial Simulation (Group Project)

To better understand the ways in which civil law shapes the media ecosystem, we will enact a short trial simulation. The court of the Honorable Judge is an appeals court: this means that the FACTS of the case were decided by the TRIAL court. The question that will be litigated in class regards the law and the interpretation of those facts.

One student will take on the role of Plaintiff, another will be Defense and a third member of the group will be the Judge. Over the next two weeks, you will follow the posted schedule to present your arguments and answer questions from the Judge. Before proceeding, review the Debate Rules and Trial Facts documents. You will be expected to cite actual Supreme Courts cases to support your claims.

Hopefully, this blog has provided some simple entry points for using world building to increase autonomy, build competence, and improve relatedness in a course to improve motivation and engagement. I would love to hear what you come up with in the Brainstorm Exercises.

Dice Image: “DSCF5108” by joelogon is licensed under CC BY-SA 2.0
World Building Image: puzzle-ball-1728990_1920 from Pixabay

I am an avid gamer. For some time, I have been thinking about how engaging games are and whether this quality can be leveraged for other purposes; like instruction. Put more simply … What is it about games that makes them so engaging? Is there something about this that we can use as educators? Granted, these are not new questions.

Dr. Meghan Naxer recently posted a primer on Self-Determination Theory (SDT), Self-Determination Theory and Online Education: A Primer. I believe SDT does an excellent job describing much of what makes games so motivating and engaging. Indeed, games provide an excellent model of SDT and can inform us on how the three basic psychological needs (autonomy, competence and relatedness) might be met in learning environments. I hope to build on some of the concepts introduced in Meghan’s post.

This is the first in a series of posts on games as a model for SDT. In part 1, I look at the convergence of Autonomy, Competence and Relatedness in gaming and online learning in relation to building community and intrinsic motivation.

Autonomy: Open Worlds

Games are becoming increasingly complex, particularly in the arena of Open World games where players are allowed to choose their own paths (autonomy). Entire worlds, even universes, exist for you to immerse yourself in, each with their own history and internal logic. You are often thrown into a new world with few instructions.

For example, in the Open World game No Man’s Sky, millions of stars and planets are procedurally generated just for you, unique to your specific game. When this game begins, you appear on an alien planet next to a broken space ship. Your space suit is running out of oxygen. No instructions, just urgent messages from your onboard computer on toxicity and your decreasing oxygen levels.

The complexity of modern open world games is more than can be reasonably covered in a tutorial. Besides, a significant part of what makes the game engaging is the autonomous exploration and discovery. You decide how you will play the game, in what order you will do things and at what pace. Being told how to play the game is far less interesting.

Here is the internal logic of No Man’s Sky:

  • You’re in an alien environment.
  • It seems like you are alone.
  • There are problems to solve.
  • There is no instruction manual.
  • You must explore to solve these problems.

Think about that in comparison to your online students when they first enter your course. Online students do have instructions to help them get started. However, at first glance, it can seem like they are thrown in the deep end to figure things out for themselves. In a situation where intrinsic motivation is less clear, this can lead to frustration. That does not have to be the case. For gamers, there is one more bullet-point.

  • When you get stuck, you can turn to an online community.

If you were to talk to a gamer and describe your experience about how many times you ‘died’ trying to figure a game out, a common reaction would be something like, “Why would you do that? You know there’s a wiki, right?” Playing an online game today is not a solo venture, even if it is a solo game.

Relatedness: Gaming Communities

Online communities spring up around successful games to support players. A majority of large games have an accompanying Wiki, many of which are curated and updated by players. Various online communities exist to discuss specific games in forums and social media. Players discuss technical issues, the internal logic of a game, the lore and history of the game’s world, where to focus their efforts when starting, or the best order to do certain tasks for best success.

The point here is that given the resources, an intrinsically motivated group of people will figure out ways to help each other succeed. This speaks to Relatedness. In an environment where players are given maximum autonomy, they turn toward their community to support that autonomy and gain competence in that environment. Further, when given an opportunity to contribute to supportive communities, to share their competence, players feel valued as members of that community. So, can we create something like this environment in an online course?

Intrinsic Motivation: Sharing Competence

The challenge in my above summary is intrinsic motivation. There is something of an inherent motivation to play a game and get better at it. Though it can be less clear, online students also have intrinsic motivation beyond just ‘passing the course’. Community building can be a way to help students to discover and support these motivations.

Following the gaming example from above,

“Players discuss technical issues … where to focus their efforts when starting, or the best order to do certain tasks for best success.”

This is a good place to start building community. Simply encourage your students to share their success strategies in your course.

Formalize this by setting up a forum-style environment where students share their experiences, the process they used to solve a problem, the biggest stumbling block this week, or simply to ask each other for help. Much of this could also be accomplished through existing discussions or peer reviews by simply adjusting or adding language for students to draw from their own success strategies, “What did you discover this week that would benefit another student?”

Group work is another tool that can be used for helping students discover intrinsic motivation and build community. Challenge students to work together to apply this week’s content to something in their own lives, a subject of their choice. Trust them to find the problem that needs solving. This is similar to participation in a gaming community – sharing and building competence. But in this case, you are allowing students to build the narrative.

By giving students some autonomy in deciding the end product of their work, you are creating an opportunity for them to discover what drives them.

With all of these examples, it is perfectly reasonable to set the ‘internal logic’ of the environment; subject matter to be discussed, the completion goals, length of the project, rubrics for assessment purposes. The idea is to allow students more autonomy in determining how to get to these goals. All that you are really changing, compared to a typical assignment, is control of the narrative.

And that is a nice segue to the topic of my upcoming post, Part 2, Games as a Model for Motivation and Engagement – Narrative and World-Building

game controller on work desk

What can instructional designers learn from video game design? This might seem like a silly question—what do video games have to do with learning? Why might we use video games as an inspiration in pedagogy? As instructional designers, faculty often come to us with a variety of problems to address in their course designs—a lack of student interaction, how to improve student application of a given topic, and many more. While there are many tools at our disposal, I’d like to propose an extra tool belt for our kit: what if we thought more like game designers?

Video games excel at creating engaging and motivating learning environments. Hold on a minute, I hear you saying, video games don’t teach anything! In order for games to onboard players, games teach players how to navigate the “physical” game world, use the game’s controls, identify the rules of what is and is not allowed, interpret the feedback the game communicates about those rules, identify the current outcome, form and execute strategies, and a large variety of other things depending on the game, and that’s usually just the tutorial level!

What is the experience like in a learning environment when students begin an online course? They learn how to navigate the course site, use the tools necessary for the course, identify the assessment directions and feedback, identify the short-term and long-term course outcomes, learn material at a variety of different learning levels, and large variety of other things depending on the class, and that’s usually just the first week or two! Sound familiar? What are some things that video games do well during this on-boarding/tutorial to setup players for success? And how might instructional designers and faculty use these elements as inspiration in their classes?

The following list includes nine tips on how game design tackles tutorial levels and how these designs could be implemented in a course design:

  1. Early tasks are very simple, have low stakes, and feedback for these tasks is often very limited—either “you got it” or “try again”. Consider having some low-stakes assignments early in the course that are pass/fail.
  2. If negative feedback is received (dying, losing a life, failing a level, etc.), it is often accompanied by a hint, never an answer. If you have a MCQ, do not allow students to see the correct answer, but consider adding comments to appear if a student selects an incorrect answer that offers hints.
  3. If negative feedback is received, the game does not move on until the current outcome is achieved. Allow multiple attempts on quizzes or assignments and/or setup prerequisite activities or modules.
  4. Game levels allow for flexible time—different players complete levels at different rates. Design tasks with flexible due dates. Many courses already allow some flexibility for students to complete activities and assessments within weekly modules—can that flexibility be extended beyond a weekly time frame?
  5. Tutorial quests usually have predetermined and clearly communicated outcomes. All objectives are observable by both the game and the player. Create outcomes and rubric conditions/language that are self-assessable, even if the instructor will complete the grading.
  6. Tasks and game levels are usually cumulative in nature and progress using scaffolded levels/activities. Consider breaking up large assignments or activities into smaller, more cumulative parts.
    • For example, the first quest in The Elder Scrolls V: Skyrim is a great example for Nos. 5 and 6 above. It consists of four required objectives and two optional objectives:
      • Make your way to the keep.
      • Enter the Keep with Hadvar or Ralof.
      • Escape Helgen.
      • Find some equipment (Hadvar) / Loot Gunjar’s body (Ralof).
        • Optional: Search a barrel for potions.
        • Optional: Pick the lock of a cage.
  7. There are varying degrees of assumed prior knowledge, but no matter what, everyone participates in the tutorial levels. They are not optional. Consider saving optional “side quests” for later in a course or having an introductory module for everyone, regardless of skill level.
  8. The “tutorial” process usually ends when all skills have been introduced, but some games continue to add new skills throughout, inserting mid-game tutorials when necessary. Return to some of the design ideas on this list if a course introduces new topics throughout.
  9. After a requisite number of skills are mastered and players are able to fully play the game, the only major changes in design are increases in difficulty. These changes in difficulty are usually inline with maintaining a flow state by balancing the amount of challenge to the skill level of the player. As course material and activities increase in difficulty, make sure there are ample opportunities for students to develop their abilities in tandem.

Games are a great model for designing engaging learning experiences, with significant research in psychology and education to back it up. By understanding how games are designed, we can apply this knowledge in our course designs to help make our courses more motivating and engaging for our students.

Additional Resources

Want to know more about the psychology of why these designs work? Start with these resources:

I recently attended one of Bryan Alexander’s Future Trend’s Forum webinar session (recording on youtube) on apps educators use in their work and in their life and learned about some very interesting apps.

Anti-app App:

  • ?Forest: an app to monitor time off phone (for personal use or group use, family use, etc.).
  • Flora: (free app) helps you and your friends stay focused on the task together (recommended by my wonderful co-worker Dorothy Loftin)

Apps for teaching and learning:

  • ? Desmos: Graph functions, plot data, evaluate equations, explore transformations, and much more – for free!
  • ➗Algebrabyhand: The most advanced drag and drop algebra tool for the web.
  • ?‍♂️Fabulous is a science-based app, incubated in Duke’s Behavioral Economics Lab, that will help you build healthy rituals into your life, just like an elite athlete.
  • ?Calm: App for meditation and sleep.
  • ?Meet Libby: a ground-breaking ebook reader and a beautiful audiobook player to read any book from your local library.
  • ?‍?Vuforia Chalk: Vuforia Chalk makes it easy when troubleshooting or expert guidance is needed for situations not covered in training or service manuals.
  • ?Lingrotogo: language learning app. LingroToGo is designed to make time devoted to language learning as productive and enjoyable as possible. (The difference between this app and other language learning app is that it is based on educational theory, the developers claim.)
  • ?Newsmeister: stay current with news challenge quizzes.
  • ??‍?Studytree: StudyTree analyzes students’ grades and behavioral patterns to construct customized recommendations to improve their academic performance. Additionally, StudyTree serves advisors and administrators by providing them managerial access to the application, which enables insight to useful statistics and an overview of each student’s individual progress.
  • ?Nearpod: Synchronize and control lessons across all student devices
  • Flipgrid: video for student engagement (recently purchased by Microsoft, not sure if any feature will change soon).

Fun Games:

  • Marcopolo: face-to-face messaging app for one-to-one and group conversations—bringing family and friends closer than ever with genuine conversations and moments shared. It could be used for student mock interviews and direct messaging within a group.
  • goosechase: scavenger hunts for the masses.

Productivity:

  • ?Tripit: find all your travel plans in one place.
  • ?rememberthemilk: the smart to-do app for busy people.
  • wunderlist: the easiest way to get stuff done.
  • ?Stitcher: Podcast aggregator allows you to get the latest episodes of your favorite podcasts wherever and whenever you want.
  • ?inoreader: The content reader for power users who want to save time.
  • ?Overcast: A powerful yet simple podcast player for iPhone, iPad, and Apple Watch, which dynamically shortens silences in talk shows.

Where to keep up with all the new tools and apps?

 

P.S. Icons come from emojipedia.org

If you have handy apps that make your life easier, feel free to share with us. We’d love to hear from you.

Part of quality online course design is ensuring that students have opportunities to practice with course content in active, engaging ways. Providing students with lectures to read and hear passively is a start, but is generally not enough to help learning happen. To make real learning happen online, it’s important to encourage students to engage with the concepts they are learning actively.

Another best practice of online course design and teaching is providing opportunities for formative assessments, that is, low- or no-stakes practice activities with feedback that lets students know if they are on track for summative assessments, such as final exams.

Yes, but who has the time?

These kinds of practice activities and formative assessments are great, but they can take time to create, facilitate, and respond to, and most of the instructors we know don’t have excesses of time!

Thankfully, there are tools available to help create quality learning activities quickly and easily. StudyMate games are a quick and easy way to include these sorts of activities in your classes. Furthermore, the feedback is built into the game, so once they are created, they don’t require additional time for facilitation. Best of all, students find the games to be enjoyable and effective ways to study course concepts.

StudyMate games are built using one of three types of questions:

  • Single answer (such as a term and its definition)
  • Multiple choice
  • Calculated (math problems)

Instructors provide the questions, and the OSU instructional design team can help create the games. Games include flash cards, matching, crossword puzzles, and a Jeopardy! – like challenge game.

You can even use this software to create a glossary of terms for your class:

Try some StudyMate games used in Charisse Hake’s Math 105 class.

To learn more about StudyMate and to see other sample games, visit the StudyMate Sample Games Page.

To learn how to create StudyMate games for your class, contact instructional design specialist Shannon Riggs at shannon.riggs@oregonstate.edu.