Guest Expert Video: Post Production

Having a guest expert video in your Ecampus course provides a number of learning benefits. One important benefit is to introduce a second, collaborative voice to instruction (Last, 2015). In Part I of this two-part article series we address interview planning decisions and their relationship to producing an engaging guest expert video. In Part II we explore the value of instructors collaborating in the post production stage of guest expert interview video editing.

Staging the video capture of an outside expert voice was the focus of the first article on this topic in a previous blog post. Once primary and B-roll video is captured it needs to be compiled and arranged into a coherent presentation for your course. This is where working with an Ecampus video editor comes into play.

Students see an enormous amount of video in their academic experience. Developing video content that is focused, tightly packaged, and presented in an interesting fashion makes your guest expert video worth watching. The ultimate purpose of editing your guest expert video is to ensure it contributes to the learning objectives of your course. This is why faculty, as subject matter experts, become valued collaborators in the editing process.

Editing Is….Editing

Faculty have extensive experience in editing of papers and manuscripts. These familiar skill can translate to video editing. Let’s look at some of the primary roles of a video editor. A video editor…

Uses an mixture of artistic and technical skills to assemble shots into a coherent whole.
Has a strong sense of pace, rhythm, and storytelling.
Works creatively to layer together images, story, dialogue, and music.
Reorders and tweaks content to ensure the logical sequence and smooth running of the final video product.
Determines the quality and delivery of the final product.
Serves as a fresh pair of eyes on shot material. (Wadsworth, 2016)

Instructors are engaged in similar processes when planning lectures or writing manuscripts. They often are making decisions about coherent writing, related pace and rhythm, creative approaches to communicating complex ideas, the logic of a narrative, quality of communication, and have developed a careful eye for the effectiveness of the final product. What faculty may not bring to the video editing process is an understanding of the technical nature of video editing or the language of screen-based video communication.

Instructor as Co-Editor

Once your guest expert interview video clips are recorded Ecampus videographers coordinate the editing process. An Ecampus video editor compiles the final video sequence, optimizes sound, and perhaps music, graphics, and text elements are added. Decisions about these video elements is a creative and interactive exchange of ideas as editors and faculty collaborate through Frame.io. Frame.io is a post production tool that permits precise editing and video annotation at the frame level of a video. A sample of a Frame.io editing session can be seen in the screenshot below.

Using the web-based interface of Frame.io an instructor is invited to contribute comments or edits for specific locations in a video timeline. Ecampus editors then incorporate suggested changes and pose other suggestions. The progression of this collaboration is seen by both participants and the process leverages the skills and knowledge of video editors and content experts. In essence the course instructor becomes a co-editor of the video being edited.

The Final Product

In Part I of this series a course designed by Dr. Hilary Boudet was involved in planning a guest expert video for her course. Dr. Boudet used Frame.io to help Ecampus editors shape the final video presentation for her course. Watch the PPOL 441/541 guest expert video again. Before you do think about the role a video editor plays in creating the final guest expert video. Also consider what Dr. Boudet might bring to the editing process as a subject matter expert. Can you see evidence of this collaboration in the final video product?

In a well planned and edited video production the skill sets of videographer and content expert blend to create a coherent narrative video that presents a focused and quality viewing experience. As course instructors Ecampus faculty are engaged in the planning and staging of a guest expert video. It is in the post production process of video editing that the initial vision of the guest expert video content, as a series of carefully planned video recordings, comes to life and helps fulfill the learning outcomes of a course.

Resources:

Laist, R. (2015). Getting the Most out of Guest Experts Who Speak to Your Class. Faculty Focus | Higher Ed Teaching & Learning. Retrieved from https://www.facultyfocus.com/articles/curriculum-development/getting-the-most-out-of-guest-experts-who-speak-to-your-class/
Wadworth, C. (2016). The editors’s toolkit: A hands-on guide to the craft of film and TV editing. New York: Focal Press – Taylor & Francis Group.(Available in the Valley Library as an ebook)
Frame.io video review and collaboration software.

Build Instructor Presence & Student Engagement in Online Discussions

At the OLC Innovate Conference, I attended a presentation that laid out a strategy often used for in-person discussions but retooled for use in online courses. This strategy resonated strongly with me as it addresses questions I often get from instructors I work with in course development. How do I increase student engagement in discussions? How do I increase instructor presence in the course?

The presentation was given by Zora M. Wolfe, Ed.D. (Widener University) and Christopher A. Bogiages, Ph.D. (U. Of South Carolina) and was titled “A Brick-and-Mortar Strategy to Online Discussion Boards”. The strategy derives from the “5 Practices” framework developed initially for in-person mathematics course discussions. The basic structure is broken down into the following 5 steps; anticipate, monitor, select, sequence and connect. In this blog post I cover how these steps can be adapted to an online environment based on the presentation and a brief discussion I had with the presenters.

Proper planning and setting realistic deadlines for student posts, replies and follow-ups is an important part of this process. The instructor will not be present to monitor discussions synchronously, as you would in a face-to-face class. You’ll want to allow time for thoughtful responses and self-reflections (if you require them).

Anticipate

In this first step, build the requirements and instructions for the discussion. Present clear instructions about expectations for student responses. Use language and keywords that you expect students to use. Prompt their thinking. Anticipate how students may respond to questions. This will help clarify your instructions to guide student thinking. A bonus here is that getting students to use anticipated language and keywords will allow you to more quickly find (control-f) responses that you can use for your follow up engagement.

In a larger class, it can be beneficial to break students into discussion groups as you would in an in-person course.

Monitor

As the discussion opens and unfolds, the instructor will periodically monitor student responses. Pay attention to how students are thinking about the subject. Consider stepping in with a comment if the discussion needs guidance (as you would in a face-to-face discussion). What should be emphasized? Are there misconceptions that can be used as a learning opportunity? Are students connecting their thinking to previous discussions?

Select

In this step, the instructor will choose student posts as examples to emphasize the learning outcomes. The responses selected will depend on the pedagogy used. Did a student briefly hit all the points? Has anyone gone in-depth on a point you want to emphasize? Did a student connect concepts in a creative way, or build on previous knowledge? The instructor may discover new ideas that hadn’t been anticipated.

For a discussion that has been broken into groups, consider having each group write a summary of their conclusions. This is another strategy used in face-to-face discussions that will help an instructor manage a course with a larger enrollment.

Sequence

In these last two steps the instructor will develop a summary of the discussion and any follow up activities they will have students participate in. Take the selections made in the previous step and sequence them in a way that will emphasize the subject matter and where you want to guide student thinking.

Connect

In this final step, present your summary to the students. Use this opportunity to connect student responses with the learning objectives, course material or previous discussions and content. Where does this discussion fit in with the overall course goals? How might it shape their thinking for upcoming material and learning objectives? The main goal here is that the instructor is using the students own words and thoughts to guide learning.

The strength of this discussion summary is that the instructor is engaging with the ideas presented by students and using them to build knowledge towards meeting weekly outcomes and course goals. This will also build motivation as students begin to realize that they will be recognized for thoughtful responses.

You can record your summary as a video to further increase instructor presence or you can simply add the summary as a page in the course. Another option is to follow up with personal self-reflection assignment. Post your discussion summary as an introduction to the self-reflection to help prompt their thinking

While this strategy requires more ‘maintenance’ by the instructor, it can help move student and instructor engagement to a central position in the learning process.

Universal Design for Learning (UDL) is a practical tool for guiding course design to ensure that every learner succeeds, based on scientific insights into how humans learn (cast.org).

As seen from the illustration below, there are three main principles of UDL, namely:

multiple means of representations,
multiple means of engagement, and
multiple means of expressions

(image by Tianhong Shi, CC0)

There are many applications of UDL design principles in OSU Spring 2018 online courses.

A. Multiple Means of Representations as seen in BA 354 S18’s weekly content planning.

- reading in text (Chapter 1 of Trevino and Nelson, Managing Business Ethics)
- listening to podcast (Ponzi Supernova podcast audio from Radio-lab
- watching instructor lectures in video (Course Introduction)
- Watching complicated assignment explained in video and graphics:

B. Multiple Means of Engagement as seen in BA 354’s discussion forums and assignment feedback:

- Students submit Personal Ethical Action Plan Initial submission – Instructor provides feedback students incorporate feedback from instructor and submit final submission;

Discussion forums: students post answers to prompts; students reply to peer classmates’ canvas discussion forum.

C. Multiple Means of Expressions as seen in BB 481/581 S18 and BA 354’s assignments:

Graphic expression – Assignment #1: Create a three-dimensional image
Audio/visual expression – Assignment #2: Create a video to explain what “reciprocal space” mean to you

Textual expression – Assignment #3 & #4: Literature search & Quizzes & Discussions & write a letter to a relative to explain why the Fourier transform is so important to NMR spectroscopy
Textual expression of application – Application type of project: Personal Ethical Action Plan

(Icons from SlidesCarnival’s Solanio template)

If you are interested in applying UDL in your courses, feel free to contact us at to brainstorm possible applications together.

This article is the first of a two-part series on producing video interviews featuring guest experts for online courses. Part I focuses on planning while Part II will address the faculty role in the video interview production process.

Part I: Planning With A Purpose

Interviews of guest experts are valuable forms of course media because they can serve a number of instructional purposes. Traditionally classroom instructors might consider including guest experts as part of instruction to…

Connect learning with an authority in the field.
Communicate what the practices are in a given field.
Describe the nature of work of a professional in a given field.
Show important work environments or processes.
Introduce a second, collaborative voice to instruction (Laist, 2015).

One of the common ways instructors incorporate the expert’s voice into a course is by inviting a guest speaker into the classroom. Or, class members might travel to a field location where the person being interviewed works. In both cases the experience of the guest expert interview is live and located where the interview occurs. The synchronous live interview, a staple of on-campus courses, is problematic for online instruction.

Online instruction is shaped by the nature of the online environment. Asynchronous class sessions, the remoteness of learners, and limited access to field sites would seem to limit the use of guest experts. Ecampus instructors are moving beyond those limitations by creating carefully planned and professionally produced video interviews of guest experts in order to leverage the instructional benefits of interviews for their online courses. An example of this is a media project produced for Dr. Hilary Boudet’s course PPOL 441/541 Energy and Society, offered by Oregon State University’s School of Public Policy.

Dr. Boudet worked with the Ecampus video team to re-imagine a traditional live field site visit to the O.H. Hinsdale Wave Research Lab at Oregon State University as a series of guest expert video interviews. Dr. Boudet carefully planned the interview process and served as the on-camera host in the video interview series. Three OSU scientists served as the guest experts in the on-site interviews. Because of careful planning, primary interviews and recording were completed in half a day.

The guest expert interview recordings, and subsequent video editing, resulted in the production of four videos ranging in length from ten to twenty minutes each. The interviews represent approximately one hour of video content for the PPOL 441/541 Energy and Society course. You can view the first of the four video interviews by clicking on the image from the video below.

Image of Dr. Boudet and Pedro Lomónaco — Hilary Boudet interviews guest expert Pedro Lomónaco. Click on image to watch the video.

As the video interview planner, Dr. Boudet made a number of key decisions regarding video interview structure and content. We will highlight these decisions as answers to the 5 W’s of video interviews: Who, What, When, Where, Why and also How.

You may want to think through answers to these questions when you plan a similar project. Let’s take a look at each of these questions in the context of the PPOL 441/551 video.

Why are you doing the video interview?
In the case of PPOL 441/541, Dr. Boudet wanted to capture the instructional value of a field site visit and conversations with scientists related to that site. So being on location was essential. She wanted to show the O.H. Hinsdale Wave Research Lab and use it as a vehicle to discuss how the lab and Oregon State University researchers contribute to the larger social conversation about wave energy and social issues related to its use in coastal communities.

What is the subject of the video interview (s)?
Dr. Boudet identified four independent but related topics she wanted to address with the guest experts. The topics are listed below.

Introduction to the O.H. Hinsdale Wave Research Lab
Introduction to Wave Energy Technology
Human Dimensions of Wave Energy
Community Outreach and Engagement

Each of these topics fits well within the learning outcomes for the Energy and Society course. In this instance, Dr. Boudet had a clear story arc in mind when selecting topics. She structured the video segments to address each topic and conducted each interview as its own story that supported the larger learning arc. Having a clear vision for the use of guest expert video interviews helps guide video production on-site and also informs the final video editing process.

Where will the interview be recorded?
Prior field visits to the O.H. Hinsdale Wave Research Lab helped Dr. Boudet work with both the guest experts and video production team in thinking through locations for interviews and what needed to appear in the video. Understanding the O.H. Hinsdale Wave Research Lab also helped in deciding what aspects of the lab and props would be ideal to record for each video interview. It is clear What and Where are two closely related planning questions. In general on-site video production requires a large space for staging and a quiet space for recording. The interview recording site must also be relevant to the subject being addressed. If you do not have a recording space available Ecampus has a studio facility that can be used.

Who is to be interviewed?
Dr. Boudet had a clear plan to bring expert voices into the video interview. The guests to the class served as scientific experts as well as guides to the facility being visited. In the case of the PPOL 441/541 video interviews, Dr. Boudet chose to have the scientists appear on screen and to also appear herself. This is a key decision that shapes the planning and production process of the video interviews. As you might imagine, the technical demands of having one person on camera is different from having two people. Recording equipment needs and subsequent editing approaches are impacted by the number of people included “on camera” in any interview scenario.

When will the interview occur?
Scheduling interview recording involves coordinating your own schedule with Ecampus video staff and your guest expert(s). In the case of PPOL 441/541, Dr. Boudet arranged to have all interviews recorded at the same facility but in different spaces. Additionally, the interview times were coordinated to facilitate the video production team being present for a large block of time when all guest expert interviews could be recorded. After primary recording, the video production staff returned briefly to the O.H. Hinsdale Wave Research Lab to record b-roll content; shots of the facility without any people. This is a common process in video production.

The last important question to be asked is…

How will you prepare?
Part of preparation for a video interview is embedded in the answer to our previous questions. But preparing the content of the actual interview also requires planning. Dr. Boudet prepared a list of questions that she wanted to have addressed as part of the interview. She shared the purpose of the interview and her questions with the guest experts in advance. This collaborative effort contributed to a clear understanding of the intent of learning for all parties.

Sharing your questions with interviewees can be helpful. Asking guest experts not to memorize answers but to prepare with bullet points in mind will help the interview feel spontaneous.

There are obvious types of questions you will want to avoid. For instance, yes or no type questions can stunt an interview. Remember, the idea is get the instructional information you need. Be prepared to ask a question again if it is not answered the first time. Or, ask for clarifications to a response as part of the interview. Also provide opportunities at the end of the interview for experts to add anything they like. Remember you might get some great information and if it is not useful it can be edited out.

Preparing the physical interview space and interviewees is part of what the Ecampus video team does. They can provide tips on how to dress for a given interview, where to stand, where to look, and how to stage the interview space.

Now that we have answered some of the key questions in the video interview planning process watch the sample video posted above again. Can you see or hear the answers to the questions we have addressed?

About Part II:

Planning a guest expert video interview with a clear purpose in mind will shape the relevance, structure, and focus of the final video interview. In Part II of this video interview series, we will address the second half of video interview creation process; faculty collaboration with Ecampus video staff in the final stages of video interview production

References

Laist, R. (2015). Getting the Most out of Guest Experts Who Speak to Your Class. Faculty Focus | Higher Ed Teaching & Learning. Retrieved from https://www.facultyfocus.com/articles/curriculum-development/getting-the-most-out-of-guest-experts-who-speak-to-your-class/

Special thanks to Hilary Boudet, Heather Doherty, Rick Henry, Chris Lindberg, and Drew Olson for their contributions to this article.

Sunrise, Eureka, NV, 12/30/2017, on highway 50, the longliest road in America

Beauty is everywhere and in every moment, if we pay attention. I saw this beautiful sunrise driving by Eureka, Nevada on Highway 50, the loneliest road in America, during the tail of my one-week road trip vacation. Similarly, good teaching practices are flourishing in OSU online courses as we discover from our talks with Ecampus instructors. To inspire you to expand your teaching toolkit, here are some ready to use online teaching tips from the book “Small Teaching: Everyday Lessons from the Science of Learning” by James Lang.

Teaching Strategies	Online Teaching Tips
Retrieving	Syllabus Quiz Weekly reading journals Frequent quizzing such as quizlet practices or weekly quizzes
predicting	Pretesting with immediate grading and immediate feedback including exposure of content teaching; Role play: how might a person in a different role approach the problem? Asking students to predict what will be covered in next week’s lesson/reading, etc..
Interleaving	Open or close each class session with small opportunities for students to retrieve older knowledge, to practice skills developed earlier in the course, or to apply old knowledge or skills to new contexts. Weekly mini review session applying that week’s content to some new question or problem. Stagger deadlines and quiz dates to ensure that students benefit from the power of spaced learning.
Connecting	Solicit the prior knowledge of your students at the beginning of the term or individual lesson (such as private journaling or public introductory discussion) Ask students to create concept maps that answer questions or solve problems; use concept maps multiple times throughout the semester with different organizational principles. As much as possible, offer examples or cases from everyday or common experience but also – and more importantly – give students the opportunity to provide such examples on their own.
Practicing	Before the semester begins, brainstorm a comprehensive list of cognitive skills your students will need to develop to succeed in your course. (Identify Learning outcomes) Prioritize them; decide which ones students will need to develop most immediately and which ones can emerge only after they have developed some basic skills. Review your course schedule and decide where you can make space for small practice sessions in key skills prior to your major assessments; mark those sessions on the syllabus schedule. Prior to any major assessment, ensure that students have had multiple opportunities to practice the skills they will need to do well, from creating slides or writing paragraphs to answering multiple-choice questions.
Self-Explaining	For online homework or readings, create spaces for students to self-explain while they work; When students are demonstrating their homework, create a regular schedule of opportunities or requirements for them to self-explain their process. Use Peer Instruction: students provide an answer, pause and explain it to their peers, and then revise their answers. In all forms of self-explanation, push students to tie their knowledge of information, principles, theories and formula to the specific task they are completing.
Motivating	Spend time to get to know your students; learn about their lives and their interests, creating a positive social atmosphere in the virtual class space. Open each lesson by eliciting student emotions: give them something to wonder about, tell them a story, present them with a shocking fact or statistic. Capture their attention and prepare their brains for learning. Consider how practitioners in your field, or the skills you are teaching them, help make a positive difference in the world; remind them continually about the possibilities that their learning can do the same, from the opening of the course. Keep the overarching purpose of any lesson/ learning activity in view while students are working. Make it clear why they are doing this activity. Show enthusiasm for your discipline, for individual texts or problems or units, and for your hope that they will find them as fascinating as you do.
Growing	Provide early success opportunities through assignment sequencing or assessment design; Consider offering some reward for effort or improvement in the course (heavier weighting of your assessment toward the latter half or through a portion of the grade set aside for that purpose) Provide examples of initial failures or setbacks in your own intellectual journey or in those of famous or recognizable figures in your field to demonstrate that such failures can be overcome. Give feedback to students in growth language; convey the message that hey are capable of improvement, and offer specific instructions on how to achieve the improvement. Ask top students to write letters to future students about how they succeeded in the course; select and pass along the ones that highlight the power of effort and perseverance. Include a “Tips for Success in this course” section on your syllabus, and refer to it throughout the semester.
Expanding	Commit to reading at least one new book on teaching and learning every year. Subscribe to an e-mail list from Faculty Focus or Chronicle of Higher Education Create a personal learning network on Twitter. Attend a conference on Teaching and Learning in higher education (the Teaching Professor or the Lilly Conference on College and University Teaching) Attend events on campus sponsored by Center for Teaching and Learning.

Lang, J. (2016). Small Teaching: Everyday Lessons from the Science of Learning. San Francisco, CA: Jossey–Bass.

If you have good strategies for enhancing online teaching and learning, feel free to share with us by email EcampusFacultySupport@oregonstate.edu.

Have a wonderful winter 18 term!

Bill Gates, founder of Microsoft

In online education courses, providing effective feedback is essential. It’s can be easy to provide students with a number or letter grade on their assignments, but it is the additional feedback where the opportunity for student growth occurs. While there are many forms of effective feedback, there are 5 elements that can help you provide more meaningful and effective feedback regardless of the method of delivery.

Give Timely Feedback
- Timely feedback to students sends the message that you are engaged in the course and the student’s work. Having just finished an assignment, the student is also going to be more open to the feedback you provide because their work is still fresh in their mind. They have the opportunity to immediately incorporate your feedback into the next assignment, improving their overall performance going forward. Students in a master’s degree program were more likely to ignore feedback comments on their written work that were not provided promptly. (Draft & Lengel, 1986) Including a statement in the syllabus about your expected time of feedback on assignments, and sticking to it, helps students understand your timeline and will reduce questions to you later on.
Start with a positive message
- Creating a feedback sandwich (compliment, suggestions for correction, compliment) for your student pairs together both specific positive feedback and any elements the students should work on. The positive feedback encourages the student and prepares them with a positive outlook when hearing about areas that need improvement. Finishing again with positive feedback such as “I look forward to seeing your next assignment” tells the student that even though they have corrections to make, their work is still valued and that they can improve on future assignments.
Use Rubrics
- One of the best tools that can be used are rubrics. A detailed rubric sets clear expectations of the student for that particular assignment. While completing their assignment they can constantly check their work against what you expect to see in their finished work. Another benefit to creating the rubric is that you can use it to analyze their papers with that same criteria. Some instructors have found that by using a rubric, it helps to be more consistent and fair with grading. No matter if it is the first paper, the last paper, or if you might be having a good or bad day, the rubric helps.
Give personal feedback and help the students make the connection between the content and their lives
- Connection is key. Providing personal feedback to your students while helping them see the connection between the content and their lives will show that you have taken time to personally respond to them instead of using “canned responses.” Students who don’t feel as if the content in the class will ever relate to their lives now, or in their careers later on, will often lose interest in assignments in general as well as feedback because they don’t see the connection. Getting to know your students at the beginning of the term assists in giving good personal feedback while helping them see the connection between the content and their life.
Consider using alternative formats of feedback
- Students are used to getting feedback in written form and while that format can be very effective, using an alternative way to provide feedback can be equally or more effective. They enjoy the personal connections that can be created through audio and/or video feedback. Students appreciate receiving specific feedback relating to the grade, rubric, and overall assessment. In fact, some students say that: “..video encouraged more supportive and conversational communication.” (Borup, West, Thomas, 2015) Give it a try!

By employing these strategies, your students will be appreciative of the feedback you provide and you might just get some fantastic feedback yourself. In one case, an instructor shared a great comment from one of their students comparing past courses to the instructor’s:

“…I never received personal feedback [in some other courses]. Your course however has been wonderful. Thank you for putting so much time into each of your comments on my writing. I can tell you really made personal feedback a priority. You don’t know how nice it was to really know that my professor is reading my work.” The student goes further to say; “Thank you for taking your teaching seriously and caring about your students. It shows.”

Getting personal and effective feedback like this should inspire you to begin or continue that great feedback!

References:

Borup, J., West, R.E., Thomas, R. (2015) The impact of text versus video communication on instructor feedback in blended courses Education Tech Research Dev 63:161-184 doi: 10.1004/s11426-015-9367-8

Draft, R.L. & Lengel, R.H. (1986. Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571

Are you looking for ways to bring active learning into your online classroom? Some might suggest that active learning is more difficult online, but we offer examples of Ecampus courses that do a great job of increasing student engagement, boosting interactive participation, and improving outcomes through implementation of active learning strategies.

This blog focuses on tools, techniques, and approaches originally designed for the face-to-face classroom that have been successfully adapted into Oregon State University Ecampus classes. Feel free to steal!

Telling Time

Marking events in time or identifying the chronology of significant milestones is important in many disciplines, but especially vital in history classes. An American History professor felt that merely listing events sequentially was not particularly interesting or creative, even for his in-person class. When asked to develop an Ecampus course, he wanted to stimulate and inspire students. The solution? Timeline JS, a free tool from Knight Lab, developed at Northwestern University. Timeline JS allows students to build an image-rich chronology, add descriptive text, and work collaboratively. The result? A highly interactive, hands-on activity where students more easily formed connections, identified important patterns, and analyzed relationships. The instructor reported that Timeline JS helped his students to “understand the interrelation of topics and events more deeply.”

Sticker Shock

As noted in an infographic by Top Hat, print textbook “prices have spiraled out of control.” Since 1977, textbook prices have increased more than 1,000%, and a whopping 65% of students skip buying textbooks due to cost. The number of print books sold in the U.S. during the past 11 years has declined by 125 million! Clearly, students are looking for less expensive options. Enter the interactive digital textbook. And saving money isn’t the only benefit. An interactive textbook changes a dry, passive task into a media-rich, engaging, and appealing experience. Filled with visual elements and engrossing practice, the digital textbook goes well beyond being a mere repository of information to offering a complete, immersive experience. The Geography department at the University of Oregon embraced Top Hat, with tremendous success. Hear what they have to say about increased student engagement and learning outcomes. Visit the Top Hat website to learn more.

We will bring you more examples of active learning online in future blog posts. In the meantime, if you have questions or ideas, please post your thoughts in the comments section, or reach out to Oregon State University Ecampus directly. We’re happy to help!

Susan Fein, Ecampus Instructional Designer, susan.fein@oregonstate.edu

OSU Ecampus, ranked top 10 in the nation by U.S. News & World Report.

Why should I care about humanizing online learning?

First of all, the United States Department of Education requires regular and substantive interaction between students and faculty in distance learning courses (Policy from DOE & interpreting the Policy from DOE).

Secondly, it is well documented that instructor-student interactions and quality and timely instructor feedback in online learning are prominent faculty behaviors that impact student retention and student satisfaction of online learning (Riedel, Dinauer, Jobe, Lenio, And Walsh, 2016; Bawa, 2016; Shaw, Burrus, Ferguson, 2016; Boling, Hough, Krinsly, Saleem and Stevens, 2012; Liaw, 2008).

How do we humanize online learning?

Think of the task for humanizing your students’ online learning experience as building a house. And there are three major pillars to this house, namely, Presence, Empathy and Awareness.

Presence

Here are a few strategies for building/improving online instructor presence:

Instructor self-introduction video/message/page
Weekly message to students through announcements, emails, weekly overview pages, weekly video, etc.
Discussion forum interactions with students (greet each student in first week’s class introduction discussion, pop in whenever appropriate to confirm, compliment, encourage, redirect, etc.
Comments in grades center and encourage students to take action on your comments (revise writing and resubmit; study and retake quizzes, etc. )
Communicate to your students as a whole group, in a small group, or individually whenever appropriate.

Empathy

For improving online instructor empathy, it is as simple as 1 and 2:

Admit your vulnerability: “I am new to online teaching. I welcome your honest feedback to help me improve this course so we can all have a meaningful learning experience.” “I am human. I make mistakes. help me if you spot one.”
Clear reasonable communication policy for the online course: “I am human. I have a life besides my online teaching. I will respond to students questions within 48 hour business day. Do not expect me to respond to you late hours or 20 minutes before an assignment is due.”

Fuller (2012) summarizes eight themes for building empathy in online teaching:

Theme 1. Instructors provide a “tips for online course success” document prior to class beginning.
Theme 2. Empathetic interactive instructors use synchronous chat rooms, besides the asynchronous announcements and email communications and discussion forum postings.
Theme 3. Instructors used a conversational tone.
Theme 4. Interaction is promoted through careful facilitation in the discussion boards.
Theme 5. Empathetic presence is practiced. Instructors related that they practice the use of presence so students know the instructor is there but more so than this. This is accomplished through selective discussion board postings, but also through frequent email contacts individually and to the group, usually responding within the same day or a few hours of an email.
Theme 6. Design “think forward type lessons” that offer clarity for student understanding. Instructors provide a high degree of redundancy and consistency of structure so concepts and instructions are clear. Lessons and modules are laid out similarly from week to week, so students get used to a consistent easy to follow format that allows them to focus on content and not waste time figuring out what to do or where to go in the LMS. Each weekly format allows the students to think ahead as to what is expected and required for success and learning to occur.
Theme 7. Instructors will frequently check that learning is occurring and that students understand structure by opening up a dialogue about an area or issue as they deem needed (i.e. formative assessment).
Theme 8. Instructors make a personal connection at the start of class. ” In the opening introductions (as students introduce themselves to the group through a discussion board) I make a concerted effort to respond to each student’s posting making a positive personal connection with something the student posted.”

Awareness

Several strategies for building awareness in online courses:

Survey students at the start of term: what can I do to help you be successful in this course? Do you have personal challenges that might hinder you from successful completion of the course?
Through formative assessments
At the end of each assessments (summary; Just-in-time teaching; Personalized teaching)

A Simple Step To Begin Humanizing Online Learning

Take a few minutes and watch these vivid examples of Oregon State University online instructor introductions.

Do you want to make a brief video introduction to your online students? Ecampus Course Development and Training Unit can help. Contact us today.

References:

Bawa , P. (2016). Retention in Online Courses: Exploring Issues and Solutions – A Literature Review. Sage Open. January – March 2016: 1-11.

Fuller, R. G. (2012). Building empathy in online courses: effective practical approaches. International Journal of Information and Communication Technology Education. 8.4. (October – December 2012): p38

Ladyshewsky , R.K. (2013). Instructor Presence in Online Courses and Student Satisfaction. International Journal for the Scholarship of Teaching and Learning. Volume 7, No. 1, Article 13.

Pacansky-Brock, M. (2017). Humanizing Online Learning.Retrieved from http://page.teachingwithoutwalls.com/cihumanize

Palloff, R. M., & Pratt, K. (2011). The excellent online Instructor: strategies for professional development. San Francisco, CA: Jossey-Bass.

Riedel, E., Dinauer , L., Jobe , R., Lenio , J., and Walsh, L. (2016). Faculty behaviors and characteristics that impact student retention in online graduate programs at two universities. Online learning Consortium Accelerate Conference presentation, November 2016.

Shaw, M, Burrus , S., Ferguson, K. (2016). Factors that influence student attrition in Online Courses. Online Journal of Distance Learning Administration, Volumne XIX, Number 3, Fall 2016.

Sher, A. (2009). Assessing the relationship of student-instructor and student-student interaction to student learning and satisfaction in Web-based Online Learning Environment. Journal of Interactive Online Learning. Volume 8, No. 2.

Worley, C.D. (2015). Student Perceptions of Connectedness in Online Courses. Dissertation. Walden University. P87.

What is QM?

You may know that OSU is a subscribing member of Quality Matters (QM), a nationally-recognized program focused on online learning course design. Its mission is to measure and guarantee the quality of an online course. QM uses research findings to recommend best practices in online course design.

As an instructional designer (ID), I use and apply the QM rubric and quality assurance principles when working with faculty to design Ecampus courses. About a year ago, I took the first QM workshop, called Applying the QM Rubric or APPQMR.

By the way, this excellent training is offered through Ecampus each quarter. If you haven’t yet participated, take advantage of it. For more information, contact Karen Watte.

Not Just for Beginners

I had nearly nine years experience as an ID at another PAC 12 land-grant university, so I considered myself quite knowledgeable. Frankly, I didn’t expect many significant insights from this entry-level training. Boy, was I wrong!

A few months ago, in September, I presented at the annual QM conference in Fort Worth, Texas. I presented what they call a “Quality Talk,” which is a five-minute structured slide show, where each screen automatically advances every 15 seconds, so precise timing was essential. The title is “An Ode to QA: Teaching an ‘Old’ ID New Tricks.” Meant to be lighthearted and lyrical, I hoped the audience would not mind my non-traditional presentation using a rhyming poem.

The content is my reflection of how QM principles improve online learning. The poem bases each stanza on the letters from the phrase, QA Collaboration Works.

Enjoy the Show

Before you watch, these points about QM are important to know:

• QM principles are called “general standards” and each has a number, such as 2.1 or 4.0.
• Each general standard includes detailed notes and examples called “annotations.”
• The primary principle behind QM is that course content and activities must align with the learning objectives.
• Instructors who want their course certified by QM go through a rigorous peer-review process.

I refer to these and other ideas in the poem, so if you’re not familiar with QM you might not recognize all the connections.

And now, for your viewing and listening pleasure, here’s “An Ode to QA” (cue the drum roll).

Susan Fein, Ecampus Instructional Designer

Getting to know your students

Each term brings upon us an entirely new group of students. Getting to know your students in an online class takes work. An introduction discussion board is used and students are asked to tell us who they are, where they came from, why they are taking this class, and to maybe upload a picture.

Why not take it further? You can bring in critical thinking skills and have the students learn about one another in a different fashion. A class here at Ecampus that has chosen to do just that. ANTH 332: Archeological Inference. came up with a creative way to not only introduce the students to one another but to bring in skills that will be used later in the class.

The exercise goes as follows:

Part 1 – gather at least 10 personal possessions that reflects activities, interests, or personal biography. Students are reminded that even the most mundane objects are perfect because it’s those everyday things that archeologists often find. Describe the items in detail and give a context as to where the items are kept. For example, a backpack or a purse with these items in it, and where in it, would work well.
Part 2 – students examine the descriptions that others have given and try to come to a reasonable conclusion about their activities and interests, where they might be from, what age they might be, etc. to post as a response.
Part 3 – the original poster then gets a chance to “correct” the record and provide additional details if they so desire.

This activity is well received by students, and with an average of 3 significant posts per student in this discussion activity and is deemed a success.

Many thanks to Jeremias Pink and Brenda Kellar for their inspiring discussion activity!

Guest Expert Video: Post Production

Editing Is….Editing

Instructor as Co-Editor

The Final Product

Resources:

Build Instructor Presence & Student Engagement in Online Discussions

Anticipate

Monitor

Select

Sequence

Connect

There are many applications of UDL design principles in OSU Spring 2018 online courses.

A. Multiple Means of Representations as seen in BA 354 S18’s weekly content planning.

Part I: Planning With A Purpose

About Part II:

References

References:

Telling Time

Sticker Shock

Why should I care about humanizing online learning?

How do we humanize online learning?

Presence

Empathy

Awareness

A Simple Step To Begin Humanizing Online Learning

What is QM?

Not Just for Beginners

Enjoy the Show

Getting to know your students

The exercise goes as follows:

Contact Info