Security incident – postal letters

The postal letters for the May security incident are going out at the end of this week. Starting Monday, we may have some new calls from affected people. I have reopened the parent ticket and updated the KB article with the draft message.

Note that while the university is offering 12 months of free credit monitoring service, residents of Massachusetts will receive 18 months due to MA law.

Please remember to be kind and take your time helping these individuals. Thank you!

Parent ticket:

KB article: