OCH Call Center – customer service survey change

Heads up

Jade has been working to change the OCH customer service survey. Thanks Jade!

That is complete now and has been implemented. The items in italics are what changed.

The new message for the

“This is a follow-up to the request you submitted to the OSU Computer Helpdesk. We believe your issue has been resolved, or we have not received a response from you for additional requested information.

If we are incorrect please use one of the methods below to let us know.

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Please help us improve our service by taking this short, optional online survey:

http://oregonstate.qualtrics.com/SE/?SID=SV_9uAqoG5rScvT2LP

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