Customer – Technology Engagement Survey


The email bracketed in **** below will be sent to CN LRPs (Local Resource people / Department contacts) shortly. One of the project teams in Info Services is working on a project for Productivity Services and we need customer input/engagement.

At this point, we are only seeking feedback from LRPs about the survey. Their feedback will help us improve the survey that goes out to all CN customers and ideally all OSU employees.

You might get questions about this, the email below show cover most of those questions, at least the ones we can think of at this point.


Ticket process

Link their responses to the master ticket (0323944)

Answer their questions as best you can, if you can’t please ask for assistance as usual.

If you have

  • Answered their questions if any
  • Thanked them for their feedback
  • Linked the ticket to the master

Then – Close the ticket.





CN Local Resource People,

Information Services would appreciate your engagement and input on a survey we will be sending to all CN customers and all OSU faculty and staff.

The intent of the survey is to learn more about OSU’s needs for collaboration and productivity tools. This will help Information Services direct our energy and further meet your needs. It should take about 10 minutes to complete.

Your input

  • Do the survey questions make sense?
  • Do any questions need more details/context?
  • Any additional feedback



Tuesday April 14th, 2015 – 12am/midnight

Thanks in advance!

Your Community Network Support Team

Community Network

Oregon State University

(541) 737-8787