At the end of the day on Monday, 9/10/2019, the MCS customer service number ( 78721 ) will be re-routed to the Service Desk.
This is part of the spin down of the MCS service. The MCS line receives very few calls. Most calls will be about Zoom, for which the Service Desk provides tier 1 support.
For more complex issues, please escalate to the Zoom Support team in TeamDynamix. For urgent requests (e.g. VIP conference room setup) please ask Ryan Fordham – in Milne 213C. Come say hi!
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