Survey: Aquaculture Extension workforce is aging; expect retirements

4-18-19

By Tiffany Woods

CORVALLIS, Ore. – A survey of professionals in jobs related to Extension and aquaculture at universities and two federal agencies found that over half plan to retire in the next 10 years. The finding comes as the U.S. government ramps up its funding for research on farming fish, shellfish and seaweed.

Extension is a university-based, nationwide program that provides research-based information, educational opportunities, and technical expertise to help people, communities and businesses solve problems and be successful. Its aquaculture experts – including those with the national Sea Grant program – have expanded markets, trained workers on using new technologies, informed consumers about the nutritional benefits of seafood, and analyzed the economics of raising certain species.

Sam Chan helped conduct the survey. He is a member of the National Aquaculture Extension Steering Committee.

Sam Chan helped conduct the survey. He is a member of the National Aquaculture Extension Steering Committee. (Photo by Tiffany Woods)

The survey was conducted by faculty with Oregon Sea Grant, Kentucky State University (KSU) and the University of Idaho (U of I). It was sent to about 160 people in the United States who attended the 2017 National Aquaculture Extension Conference, are on an aquaculture Extension listserv with the U.S. Department of Agriculture (USDA), or are on a fisheries Extension listserv with the National Oceanic and Atmospheric Administration’s (NOAA) Sea Grant program.

“We pretty much covered the entire population of people in the U.S. who either work for Extension and have some aspect of aquaculture in their jobs or who hold administrative or other positions that support Extension staff involved with aquaculture,” said Sam Chan, a watershed Extension specialist with Oregon Sea Grant who helped conduct the survey.

Sixty-nine people responded to the survey. About two-thirds said they are Extension aquaculture specialists or educators. The remainder largely described themselves as “working in a related field.”

Oregon State University’s Carla Schubiger is a researcher on an oyster project that’s funded by the National Oceanic and Atmospheric Administration. Her grant is one of 22 from NOAA totaling $11 million announced in October 2018 to grow the U.S. aquaculture industry.

Oregon State University’s Carla Schubiger is a researcher on an oyster project that’s funded by the National Oceanic and Atmospheric Administration. Her grant is one of 22 from NOAA totaling $11 million announced in October 2018 to grow the U.S. aquaculture industry. (Photo by Tiffany Woods)

Sixty-six people responded when asked how much longer they plan to work in their current position before retiring. A third said one to five years, and 20% said six to 10 years. That means that over half of the respondents could retire in the next 10 years. If that were extrapolated to the estimated total workforce of aquaculture Extension professionals and related administrators, Chan said, it would mean that over 80 people are planning to retire in the next decade.

“Given the number of upcoming retirements, the window is becoming increasingly narrow for current aquaculture Extension specialists to recruit, train and mentor new professionals,” said Chan, who is a member of the National Aquaculture Extension Steering Committee and is based at Oregon State University.

To attract new hires, Chan said, respondents suggested that universities emphasize the variety of professional backgrounds that a career in aquaculture Extension can use. For example, he said, knowledge of law, engineering, food science, economics and environmental science can be useful to Extension specialists who work in aquaculture.

OSU’s Chris Langdon aims to scale up the production of a red seaweed thanks to funding from NOAA. The grant is part of the federal government’s effort to expand domestic aquaculture.

OSU’s Chris Langdon aims to scale up the production of a red seaweed thanks to funding from NOAA. The grant is part of the federal government’s effort to expand domestic aquaculture. (Photo by Stephen Ward)

The survey asked people if they thought their institution or agency would refill their position with aquaculture Extension duties. Forty-four percent of the 68 respondents said yes and 46% said maybe.

The survey also asked about age. Fifteen percent of the 64 people who responded to that question said they were at least 67 years old. Forty-five percent were 51 to 66 years old, and 34% were 36 to 50 years old. About a quarter of the 64 respondents were women, with a majority of the women between 36 and 50 years old.

Sixty-seven people responded when asked how long they have worked in aquaculture Extension. Nearly half said they have worked in such a role for 16 to 31 or more years. Nearly 30% said no more than five years.

The survey comes at a time when the federal government is working to grow the U.S. aquaculture industry by funding research and trainings. In October 2017, NOAA said it would award $9.3 million to 32 projects to support U.S. aquaculture. The next year, NOAA announced 22 additional grants totaling $11 million, also to advance U.S. aquaculture.

“Growth in the domestic aquaculture industry holds great promise to create jobs and reduce our dependence on seafood imports,” Secretary of Commerce Wilbur Ross said at the time of the 2018 announcement.

Forrest Wynne and Gary Fornshell, aquaculture Extension specialists at KSU and the U of I, respectively, helped conduct the survey.

Report: Prices and online visibility of coastal tour operators vary widely

3-8-19

By Rick Cooper

Man holding salmon

In Astoria, Gold Beach, and Lincoln City, more salmon charter businesses were found in 2018; however, in Brookings, Newport, and Tillamook, fewer businesses were recorded in 2018. (Photo by Susan Dimock)

The prices and online presence of companies offering guided tours on the Oregon coast vary widely, according to the author of a new report.

Miles Phillips, a coastal tourism specialist with Oregon Sea Grant and the Oregon State University Extension Service, found that their online presence ranged from prominent to nonexistent.

“Many guides are not effectively marketing themselves online,” said Phillips, who hired two interns – through Oregon Sea Grant’s Summer Scholars program – to analyze prices and Google search rankings for coastal companies that offer salmon-fishing, kayaking, and whale-watching tours.

They found that prices charged for comparable services offered by different tour companies varied by as much as 400 percent.

Phillips summarized the findings in a 13-page report: 2018 Evaluation of Pricing and Online Presence of Oregon Coast Tour Operators.

The findings come from a replica­tion of a study that was first conducted in 2017. The more recent study used the same meth­odology, with some revisions to accommodate Google’s changing presentation of search results.

The 2018 study also found the following:

  • Of the 35 salmon-fishing companies that appeared in their searches, 10 neglected to include information on pricing. “If potential customers are searching online and don’t see a price, they’re not likely to call,” Phillips said.
  • A man and a woman in kayaks

    Since 2017, the number of kayak tours per city has stayed the same at three main businesses along the coast. The prices in two of the three businesses have stayed the same, with one $15 price drop in Gold Beach. (Photo by Erik Urdahl)

    In Astoria, Gold Beach, and Lincoln City, more salmon charter businesses were found in 2018; however, in Brookings, Newport, and Tillamook, fewer businesses were recorded in 2018. This fluctuation may be because businesses had recently opened/closed, or because they did not appear in the top 12 results and were therefore not recorded.

  • Overall, the price of salmon charter tours has slightly increased from 2017. There was one big price drop in Lincoln City, but, generally speaking, prices are on the rise.
  • The number of kayak tours per city has stayed the same at three main businesses along the coast. The prices in two of the three businesses have stayed the same, with one $15 price drop in Gold Beach.
  • The number of whale-watching tours offered in Depoe Bay (four) and Newport (one) has remained the same since 2017. One new whale-watching business was recorded in Tillamook in 2018. Of the 15 coastal towns sampled, only these three offer whale-watching tours.
  • In Depoe Bay and Newport, there was a $3 and $2 average price increase, respectively, in whale-watching tours.

Phillips said the design of this project allows it to be redone over the years, following the same methodology. A third round of data collection will take place this year.

The research was conducted with the support of Oregon Sea Grant, OSU Extension, Wild Rivers Coast Alliance, the Oregon Coast Visitors Association and the Oregon State Marine Board.

For information on Oregon Sea Grant’s and Extension’s Sustainable Tourism and Outdoor Recreation program, go to tourism.oregonstate.edu.

Survey: Coastal tourism workforce needs training in customer service, other areas

September 6, 2018

By Rick Cooper

Diners enjoy lunch outside at the Port O' Call restaurant on the Oregon coast.

Diners enjoy lunch outside at the Port O’ Call restaurant on the Oregon coast. (Photo by Susan Dimock)

Managers of tourism businesses on the Oregon coast need their workers to be trained in customer service, housekeeping, staff management/human resources, marketing and other areas, according to a survey.

The results of the survey, which were published by Oregon Sea Grant in a 44-page report, also revealed that

  • for those who identified marketing as a program interest, the desired topics were social media and online reputation management, with Facebook as the most desired training topic
  • the probability of workers participating in training workshops was highest for trainings that are on site and in person
  • the majority of organizations face difficulty hiring quality staff and want staff training and workforce-development programs
  • some respondents are unprepared to pay for training; however, those who are prepared indicated that a median cost of about $50 for a four-hour training would be acceptable

Oregon Sea Grant Extension’s Sustainable Tourism Program invited management-level representatives of the coastal visitor industry to complete the online survey between Feb. 7 and March 19, 2018. The approximately 180 respondents included owners, managers and presidents of coastal businesses. The Oregon Coast Visitors Association (OCVA) funded the survey.

Miles Phillips, a coastal tourism specialist with Oregon Sea Grant and Oregon State University’s Extension Service, wrote the report that summarized the findings of the survey. Oregon Sea Grant edited and published the report, which is titled Coastal Oregon Visitor Industry (Tourism) Workforce Needs Assessment 2018.

“This survey revealed highly variable opinions and experiences with employee recruitment and training,” Phillips wrote in an email. “The majority expressed difficulty in finding quality employees; however, a small number described how they have succeeded in finding and retaining employees. This type of survey work is very important to help target training programs in response to the desires of the industry.”

The report aims to help the OCVA, Extension, Oregon Sea Grant, the tourism industry, workforce development agencies, and funding organizations develop and implement training programs.