Dr. Randy Bell with his motorbike
Dr. Randy Bell with his brand new motorbike.

Hà Nội Ơi!

Greetings from Vietnam! In my regular job, I serve as Associate Dean of Academic Affairs and Science Education Professor at OSU’s College of Education. This year I’m on the very first sabbatical of my career, serving as visiting professor in the University of Education at Vietnam National University (VNU). I am also honored to serve here as a Fulbright Scholar.

The Fulbright Program is the U.S. government’s flagship international cultural exchange program, whose goal is to promote understanding between nations, advance knowledge across communities, and improve lives worldwide. As a Fulbright Scholar, I teach science education classes, provide professional development for VNU faculty, assist students and faculty with English speaking skills, and explore the possibility of a teaching internship for OSU students in Hà Nội schools. Even my day-to-day activities are part of the Fulbright mission, as I interact with my Vietnamese friends and neighbors and promote good will and mutual understanding.

Being introduced to VNU Faculty of Natural Sciences. (Photo by Randy Bell.)

This will be the first in a series of blogs that, along with plenty of photos, will recount my experiences in Vietnam. Through these updates, I hope not only to share more about this beautiful country and its people, but how my work as a faculty member of the College of Education is impacting university faculty and students on the other side of the world. 

My first full month in Vietnam (October) was very busy! I moved into offices on two campuses and participated in Freshman welcoming ceremonies at the newly opened Hoa Lac VNU campus. This month I also conducted a half-dozen faculty seminars, taught three lessons to science education students, led Vietnamese children on a museum tour, provided three keynote addresses and was interviewed by a national Morning Show TV host. I even purchased a motorbike for transportation.

Keynote address for grand opening of VNU University of Education new location at Hoa Lac. (Photo by Randy Bell.)

Speaking of motorbikes, traffic is something else here in Hà Nội! Traffic rules are viewed simply as mild suggestions, and it’s not uncommon to see drivers blatantly run red lights or drive the wrong way on a six-lane highway! Even crossing the street is hazardous, as pedestrians do not have the right of way. Westerners here exclaim in frustration (and fear) that Hà Nội traffic is crazy, and most can’t believe I drive here. But I think that’s not the only way to look at it– Hà Nội traffic norms are undoubtedly different from what’s familiar, but they work for Hà Nội. In the US, we (generally) obey traffic rules so that we can drive safely at high speeds on fairly open roads. In Hà Nội, where the roads are exponentially more crowded, it’s the driver’s responsibility to maintain a reasonable speed and anticipate other drivers and pedestrians to make unexpected moves. When this happens, you simply drive around the temporary obstacle while beeping your horn. In this way, traffic flows, and people get where they’re going even when the traffic is extremely heavy. 

I see Hà Nội traffic as a metaphor for my Fulbright experience here in Vietnam. The language, professional, and cultural norms here differ significantly from what I’ve known as an OSU professor. As a visitor to this rich culture, I am enjoying the opportunity to experience these differences and step outside of my comfort zone as I consider new possibilities for how to work and live productively. I am blessed with new friends and colleagues eager to guide me on this journey to understand and become a better-connected citizen of the world. Living abroad can be difficult, and even a little scary at times, but just like crossing a busy street in Hà Nội, faith, courage, and little help from your friends can get you where you want to be.

My home for the next year is the Nam Từ Liêm district of Hà Nội, the capital city of Vietnam. Being from Oregon, I’m used to rainy weather, but still adjusting to the high temperature and higher humidity here.

Sunset on West lake, Hà Nội
Sunset on West lake, Hà Nội. (Photo by Randy Bell)

People have been living in Hà Nội for more than 1,000 years, so there’s plenty to do and see when I’m not engaged in professional duties.  My colleagues and I have formed an English Club in which they hone their conversational English skills and I work on my Vietnamese. We always have a great time, and travel around Hà Nội for great food and views. Of all the wonderful things I’ve experienced in Vietnam, the best is the friendship and good times I’ve enjoyed with my new colleagues.

Till next time, Tạm biệt! Randy

Photo of a person sitting with a laptop in front of them on a desk and their hand on a computer mouse.

Dr. Arien K. Muzacz, clinical associate professor for the College of Education’s Master of Counseling Clinical Mental Health Counseling program, is helping usher in a new era where counseling services will reach clients through technology. 

Last fall, Dr. Muzacz was the recipient of a professional development award from the National Board for Certified Counselors (NBCC); this summer, she completed required trainings and a national exam to earn a new credential, the BC-TMH (Board Certification in Telemental Health). The award, which is presented through the NBCC’s Center for Credentialing & Education, included a $500 award to help Dr. Muzacz facilitate professional development in the area of telemental health.

The NBCC is the nation’s premier certification board devoted to credentialing those who meet standards for the general and specialty practices of professional counseling. The organization also provides what is considered the Gold Standard for those practicing remotely or specializing in telemental health. 

Telehealth, which is the distribution of health-related services through technology, is not new. Many Oregonians have used technology to communicate with their health care providers in some form or another, whether it is setting up appointments, checking lab results, or consulting on a new health concern. However, telehealth became more common and more vital during the height of the COVID-19 pandemic. But, the telehealth innovations that came out of that global crisis do not always benefit clients in need of counseling services. 

Beyond the obvious privacy concerns, many Oregonians may not have access to internet-ready devices, or the bandwidth needed to get telehealth services. Even in heavily populated areas like Portland, potential clients may rely on libraries or other public spaces for their internet access — hardly an ideal situation for a counseling session. 

“As counselors, we are always looking for ways to reduce barriers for our clients,” said Dr. Muzacz. “Telehealth has great potential in this area. Even without the pandemic, telehealth could help counselors reach those living in very rural locations, or in smaller communities where in-person counseling services are few or nonexistent.”

But barriers still exist. Beyond access to the needed technology, Dr. Muzacz notes that it is vital for counselors to ensure confidentiality and implement best practices to make sure clients receive the same quality of care they would when meeting with a counselor in person.

“During the height of the pandemic, some privacy requirements through the Health and Insurance Portability and Accountability Act (HIPAA) were waived as the need for telemental health grew during an unprecedented crisis,” said Dr. Muzacz. “But as social distancing and other restrictions have eased, those exemptions are being reversed and counselors providing remote services will need to adapt to ensure privacy for their clients.”

Dr. Muzacz’s NBCC certification will allow her to build on her own expertise as a professional counselor and set an example for many of the College of Education Master’s students who are considering careers in telemental health.

“Due largely to the COVID-19 pandemic, working from home is very appealing to many of our students,” Dr. Muzacz said. “It’s our responsibility to fill in the gaps in their training to make sure they’re providing the highest quality care. I’m looking forward to helping them integrate these standards into their professional practice.”

The College of Education congratulates Dr. Muzacz on her award and the vital work she does for our students and our fellow Oregonians.

Post written by Marsh Myers