The Build Bench will cease performing BIOS updates on every machine. This decision has been made after a series of bad BIOS updates that have cause delays and, at times, irresolvable hardware failure.
We will still perform BIOS updates for brand new models and firmware updates for tablets.
We recommend that BIOS updates be reserved for the later steps of the troubleshooting process.
The Bench Drobo is currently down. This means that we will unable to do backups until we replace a dying drive.
I expect the Bench to resume backups later this week. Thanks for your patience.
via Ben Shields
At this point for the P&M Nypro move, everything seems to be in place. There are a couple outstanding things that contractors still have to do (wireless and some furniture), but otherwise things seem to be up and running. While things should be repointed to the new network locations (to the best of our knowledge), there are the following printers out in Nypro if someone needs them set up:
| Device | Location | IP |
| Ricoh Aficio MP C3000 | Nypro Reception Desk | 10.130.92.128 |
| Ricoh Aficio MP 3351 | Nypro Customer Service Area | 10.130.92.104 |
| S1 | 10.130.92.127 (Queue name of S1) | |
| S2 | 10.130.92.127 (Queue name of S2) | |
| Xerox 1000 | 128.193.127.21 | |
| C901 (Fiery) | 128.193.127.38 | |
| Ricoh Aficio MP 3351 | Nypro Mailing Area | 10.130.92.126 |
| Ricoh Aficio MP 3351 | Nypro Bindery Area | 10.130.92.129 |
| Ricoh Aficio MP 3351 | Nypro Digital Area | 10.130.92.130 |
The location on the Ricoh Aficio devices should always be included in the printer name so that customers know which device they’re printing to. For the S1/S2/Xerox/C901, those are their larger production printers – everyone knows where they are.
Office 2013 is now the standard on all images coming from the Build Bench. Please let me know if customers encounter any oddities that we can address.
Additionally, if a user insists on Office 2010, please take extra steps on the interview sheet to make note of that. Until the interview sheets are updated the bench will assume 2010=2013 unless it is clearly communicated that the customer want Office 2010.