Mac Office 2016 Upgrade Tonight July 5th, What to Expect

Tonight, July 5th at approximately 5:30 pm the Office 2016 upgrade policy will be pushed via Casper. This upgrade is only going to the machines that have either Yosemite or El Capitan, and have Office 2011 currently installed.

What to Expect:

  • The policy will uninstall the existing version (Office 2011), then proceed to install Office 2016.
  • Included in this install is creating an alias for the Microsoft Auto Update application that will live in the Applications Directory on the macs.
  • It will remove the dock icons for the old Office applications.
  • Lync 2011 will remain on the machine since its replacement has yet to be released.

Known Issues:

  • A very sporadic issue is where Office loses its license and then asks the user to sign in to Office 365. The fix for this is to run the Office 2016 serializer package that is built into the Office 2016 installer on software. I went ahead and extracted it out and created it as a stand-alone policy in Casper. I also included the package at the end of the upgrade policy, in the hopes to mitigate this licensing issue.
  • Refer to

If you receive questions from users about the push, you can direct them to me. If users are experiencing regular issues, please consult the Microsoft support site for Office 2016, or our friend, Ol’ Reliable Google.

Below is the list of machines that are scoped to be upgraded.

Machines being upgraded to Office 2016 for Mac

The machines will pick up the policy whenever they check in after 5:30. Which theoretically they should be checking in every 15 minutes.

If you have any questions, let me know!