On arrival at the Center, you will be given a copy of the latest organizational charts. The charts are subject to frequent change and the most updated versions will be available on the INTO OSU Staff Info Depot.
Student Services
INTO OSU provides a range of services to support students’ language study and enhance their OSU experience. These include arrival and settling in assistance, facilitating access to basic financial, medical, and recreational facilities, and help with visa questions. For new students there are several orientation sessions as well as city and campus tours. Students are also given a 24-hour emergency telephone number that can be used to ask for assistance at any time of the day or night. Other student services include a conversation partner program, a tutor program and a wide range of trips, parties and other out of class activities such as bowling night, movie night, dining out with friends, welcome receptions, and the end of term party. In addition, the student services office helps students connect with campus-wide events such as dances, sports and cultural events.
The American Survival course is a series of weekly, one-hour sessions presented by the Student Services Office especially for new students. In these sessions students discuss OSU services, health and safety issues, and American culture.
Student Services is based in room 175 of the ILLC.
Academic Support
Academic Support is the unit that supports the academic programs in areas such as registration in classes; assisting students with program changes; monitoring attendance; producing reports and with all student and program related data.
The Academic Support team is based in room 182 of the ILLC.
OSU International Admissions
The INTO OSU Center houses the OSU International Admissions Office. This office processes all undergraduate international student applications for OSU whether the student is destined for OSU direct or INTO OSU preparatory programs.
The Admissions office is based in room 181 of the ILLC.
Finance
INTO OSU has its own Finance team who deal with all financial matters regarding the running and operation of the INTO OSU Center.
The Finance office is based in room 175 of the ILLC.
IT
INTO OSU has a small IT unit. The IT unit does not deal with computer issues within the Center, which fall under the remit of OSU Community Network. IT supports the operational side of the Center in areas such as automating processes and reports.
The IT office is based in room 177C of the ILLC.
Human Resources
INTO OSU has a small HR unit that is responsible for HR issues relating to INTO OSU employees. The HR for all OSU employees based in the INTO OSU Center is the responsibility of OSU and is managed by Leanna Ott and Brenda Marcum in the University Administration Business Center.
The INTO OSU HR office is based in 175 of the ILLC.
Marketing and Recruitment
Although the majority of the marketing and recruitment is conducted outside the Center, there is an internal unit that communicates with the INTO Regional Offices that are based around the world. This unit seeks to market and recruit to both OSU and INTO OSU programs.
The Marketing and Recruitment office is based in 177B of the ILLC.
Academic Success
The INTO OSU Academic Success Coordinator, Candace Pierson-Charlton, assists Pathway students with time management and other study related issues, coordinates access to tutoring assistance, and helps connect students with the academic life of the university. Other responsibilities include coordination of pathways orientation sessions and maintenance of the pathways honor roll.
If you notice students who are struggling academically, please let them know that the Success Coordinator is available to assist them.
INTO OSU Student Care and Conduct
When students come to you with issues that are not really academic or even INTO OSU related, how you respond will depend on the case. Just having a sympathetic listener often means a lot. On the other hand, common sense and long experience strongly suggest that teachers should not attempt to assist with what appear to be mental health issues. When problems go beyond a teacher’s ability to provide help, the first thing to do is to raise your concern with the Care and Conduct Coordinator, Emily Lawton.
Emily will assist the student in making contact with other campus resources that are available, such as the following:
Counseling and Emotional Problems:
University Counseling and Psychological Services (http://oregonstate.edu/counsel/): Housed in the fifth floor of Snell Hall, UCPS offers students help with crisis and suicide prevention, sexual assault services, and ongoing counseling appointments.
Student Grievances:
OSU’s Office of Legal advocacy (located on the first floor of Snell Hall) offers assistance with OSU-related issues concerning discrimination, sexual harassment, faculty misconduct toward students, grade dispute, residency appeals, fees and business affairs, financial aid, privacy & access to student records, University housing and dining, disputes with security officers or Oregon state or Corvallis police, student conduct, or problems with other OSU units. Students can make appointments by telephone or email: asosu.legal.advocate.assistant@oregonstate.edu. 737-6362.
See http://asosu.oregonstate.edu/services/legal_advocacy/ for more information.
Legal Matters:
If students have legal issues outside OSU, they have access to free legal counseling through the ASOSU legal advising office, 737-4165, which is located on the first floor of Snell Hall. The attorneys there can offer advice on matters concerning landlord/tenant disputes, personal injury, credit issues, consumer problems, traffic infractions, criminal charges, and wills and power of attorney. See http://asosu.oregonstate.edu/services/legal_advising/ for more information.
Student Mediation Services:
Student Mediation Services offers students help with resolving conflicts with roommates, friends, significant others, faculty members, professors, and landlords. Mediation is a confidential and collaborative process to reach a mutually acceptable agreement by means of a neutral third party facilitating negotiation between voluntary participants in conflict. Students can contact Mediation Services by phone or email: 713.6750 or mediation.services@oregonstate.edu See http://asosu.oregonstate.edu/services/sms/ for more information.
Sexual Assault:
There are a host of campus and community services and assistance centers for victims of sexual assault:
Campus:
Affirmative Action, 541.737.3556
ASOSU advocate , 541.737.8237
ASOSU Legal advising. 541.737.4165
Counseling and Psychological Services, 541.737.2131
Lesbian, Gay, Bisexual Transgender advocate, 541.737.6357
OSU Dean of Students, 541.737.8748
Student Conduct and Mediation, 541.737.3656
Student Health Services, 541.737.9355
Community:
CARDV (Center Against Rape & Domestic Violence), 541.758.0219
CARDV 24-hour Line, 541.754.0110
Corvallis Police Department, 541.766.6924
Oregon State Police, 503.378.3720
Good Samaritan Hospital, 541.768.5021
Benton County Health Department, 541.766.6835
Benton County Health Department (24 hour hotline), 1.888.232.7192
Benton County District Attorney’s Office, 541.766.6815
Support Group:
Sexual Assault Support Group, 541.737.7604
Drugs and Alcohol:
Students with drug and alcohol problems have a number of resources, both public and private. The best way to find private help is to conduct an Internet search for drug and alcohol treatment programs in this area (Corvallis, Benton county, and Oregon). Local support groups include AA (Alcoholics Anonymous) at 541.967.6243 and NA (Narcotics Anonymous), 541.967.6262.
Students with problems may also consult University Counseling and Psychological Services (http://oregonstate.edu/counsel/) and the Student Health Services (see http://studenthealth.oregonstate.edu/)
Student Health Services:
Students can get medical assistance and treatment from Student Health Services, which is located in the Plageman Building on campus. The website contains complete information http://studenthealth.oregonstate.edu/
Updated October 2014
