The Pre-College Programs department move/migration continues, but things are finally winding down. we are trying to encourage them to call the help line when they run into problems.
We now have survival instructions for getting customers set up if they are just logging into their computer for the first time since moving over to CN support. These instructions also cover machines on wireless and printer setups. The printers should be set up on all the machines, but just in case…
The document is located on Sharepoint in the following location:
You can also find instructions by looking at article 46 in ticket #0326350