All posts by friedril

Guidance for responding to bias-related postings and graffiti

All,

Based upon increased reports of non-authorized postings, and as we head into the weekend before the election, OSU is providing guidance about how to respond to bias-related postings or graffiti.

The PDF file at the link below will help you if these postings are encountered.

https://oregonstate.box.com/s/xmjpxpkdvp2373hq71kh0vik5w3xuj84

This guidance has also been posted here:

  • Corkboard outside Milne 201.
  • Inside Milne 201.
  • Door exiting Milne 213 near the elevator – to the left of the door.
  • On the door in the hallway near the cabinets.

If you encounter these postings, please follow the directions on the guidance sheet.

If you have questions, please ask!

Thanks

CN Supported – Account request forms – moving locations in TD

All

As part of the Service Catalog changes, the service requests in the “CN Supported – Account Requests” (https://oregonstate.teamdynamix.com/TDClient/Requests/ServiceCatalog?CategoryID=7915)

are moving to this category – “Community Network Support”

https://oregonstate.teamdynamix.com/TDClient/Requests/ServiceCatalog?CategoryID=9305

The CN web page deep links to the specific forms, so the customer impact should be low to minimal.

TeamDynamix group changes – Server Support, Infrastructure, Endpoint Management

Group changes

Between 10am and 11am today, Tuesday April 24th, the following changes to groups will happen.

  • Disable “Server Support”
  • Rename “Shared Infrastructure Group (SIG)” —> “IS Infrastructure (formerly SIG)”

Tickets that previously routed to Server Support will route to “IS Infrastructure”.

New group

A new group exists in TeamDynamix called “Endpoint Management”.

That group helps with tickets and requests related to SCCM, Jamf Casper, Citrix and Active Directory.