The most daunting aspect of your senior year of college is not the heavy course load or the thought of no longer being a college student. Rather, it has to do with the job search – the long and arduous process of looking for a career that can simultaneously utilize your unique talents and your brand new $100,000 education.

I spent my formative college years doing all the right things – playing a club sport, working part-time jobs, applying for summer internships, getting good grades – and yet when I began to look for a job in my field – History – I found myself at a loss. I had labored under the impression that if I chose a major in an area that I enjoyed, there would be jobs in that field awaiting me upon graduation. Boy was I wrong.

After an initial and unsuccessful search, I realized that if I wanted to work, I needed to look for jobs that, while not necessarily in my academic field, required the same sorts of skill set that I already possessed. Though history is perhaps not the most glamorous or specific major, I knew that the skills I had learned in my classes covered a variety of areas that could help me to land a job. Though I would no longer be writing history papers or reading vast amounts of text, I knew that the skills that I had learned in those courses were transferable and could help me succeed.

To many, a history paper is bogged down with names, dates, and places, and offers little outside of an academic setting. However, I knew that they included much more. Time management, research and writing skills, and creating concise and influential arguments were all important lessons that could be transferred to other fields. The work it requires to successfully research and write a paper – for any class or major – is not one that should be viewed lightly. It takes a great deal of intelligence, self-discipline, and effort to succeed in college, and employers know that. All employers look for employees that can work with a team and independently, can organize their thoughts and their tasks to stay on track, and who remain vigilant and detail oriented to get the job done. In every major, though these skills are not explicitly taught, they are always gained.

Though I did not receive my dream job right out of college, I know that the skills I learned in and out of the classroom during my undergraduate years prepared me to succeed in a variety of disciplines. With the experience I gained in those jobs, I was able to strengthen my résumé, obtain an understanding of a variety of disciplines, and create professional contacts that eventually helped me obtain a job in my desired field.

Post by Peter Rumbles, Career Services Assistant and Oregon State University Graduate Student

Day 13:

Many students find internships and jobs at the Career Fair. Here is what a previous student said about her experience:

I found my position by looking at the Career Services website before the Career Fair. I knew there were three employers I really wanted to talk to so I found them on the website, got the link to their company websites to research them, and then went into the Career Fair feeling great…and got a job!

– Loni Hartman

Day 15:

“I make that one copy and I become the girl who makes copies. And by the end of the day I’m the receptionist again. And the worst part is, I like making copies. The paper comes out all warm and stuff. And it’s cold in there! Because it’s technically a closet.” –Pam, from the Office

So maybe you’re ideal job isn’t working for Dunder Mifflin, a Paper Company (then again, who WOULDN’T want to work for Michael Scott?!) but the chances are, you will eventually need a job.  Why not set some goals for yourself after college now, and whether that includes setting your own hours, helping find a cure for cancer, or being successful period, now is the time to start thinking about life after college.

Day 17:

Leave that torn and tattered backpack at home!

Now that you are thinking about attending the career fair you should decide on what to bring. First impressions are everything and shouldn’t include a ratty backpack! Bring copies of your resume in a nice portfolio or file folder, make sure you have two pens (one always runs out of ink), paper to make notes, and plenty of business cards. Need help with your resume? Then check out the section on our website about resume writing and come to Drop-In Hours to get it reviewed by Career Services staff (Monday-Thursday, 1pm-4pm and additional hours on Friday, October 19th from 1pm-4pm in Career Services – basement of Kerr Administration Building).

Day 18:

You never have a 2nd chance to make a 1st impression…

1st impressions are everything!  Remember the employer will probably form an impression within the first 30 seconds of meeting you.  Aside from a professional physical appearance, don’t forget to research the companies you’re planning on visiting.  Check out their website online and start your visit off on the right (er, prepared) foot. Check out which employers are attending the fairs!

As a customer you remember the exceptional and horrible customer service you receive and share both experiences with everyone. These are reasons why customer service is a huge part of any job, even if you don’t come in contact with customers on a daily basis. Since this week is Customer Service Week, I decided to help you out with my top 9 customer service tips:

  1. Go the Extra Mile: While the Customer may not always be right, with the ability to blog about poor service, bad food, or just about anything these days, it is important to make sure customers are completely satisfied. This means going the extra mile, and doing everything you can to say yes. If someone asks where something is in the store, walk them to it and try to answer any further questions they may have. However, don’t make a promise you can’t keep, but let them know you will do everything you can to help them.
  2. Greet and Welcome Customers: By greeting and welcoming customers to your establishment you establish good rapport. If you ask customers if you can help them with anything to begin with, you will save yourself the hassle of trying to help an impatient, angry customer later, and get rid of the awkwardness of them trying to get your attention. However, make sure you give them space, suffocating customers with enthusiastic help when all they wish is to figure it out themselves typically has negative effects.
  3. Know Your Customers: If you work at a place that gets lots of repeat customers, try to learn their names, or at least show that you recognize them. If someone always comes in and orders a nonfat soy latté every morning, ask them if they want their usual rather than them feel unrecognized and having to tell you every time.
  4. Know How to Handle Customer Complaints: Learn your company’s policies about complaints and unhappy customers, often times they dictate how you handle situations or tell you who you should direct them to instead. Sometimes you cannot solve all complaints; however, giving these customers your attention may be all they really need. Remember to always remain calm during these situations, getting angry and worked up will only cause a bigger scene and draw other customers’ attention.
  5. Listen to Your Customers: Make sure you listen and understand what your customers need, be part of the conversation appropriately and ask questions if you do not understand. There is nothing more frustrating as a customer than having to repeat yourself after realizing you were not being listened to. Also, if you cannot answer a question they have, make sure to find someone else who can or figure out the answer yourself.
  6. Know How to Apologize: It can be hard, especially with rude customers, but apologizing could help you keep a customer. Again, customers may not always be right, but recognizing a problem will satisfy them.
  7. Treat Employees and Coworkers Well: Make sure to treat those you work with well, and as you wish to be treated by your boss. Employees are likely to treat customers the way they are being treated as well, so happy employees and coworkers mean happy customers.
  8. Sometimes our customers become our future employers or a potential connection. I know someone who has direct experience with this…when she was in college she worked at Starbucks and since there were many repeat customers, the customers got to know her and her work ethic. One customer gave my friend her business card and said that my friend would be excellent in banking and would give her a referral if she were interested. Just demonstrates that everyone is a potential employer!
  9. We are All Customers: At some point in time we are all customers, thus when giving customer service to others think about how you would want to be treated in the same situation. Picture yourself on the other side of a malfunctioning product and how frustrated you would be, then picture how much happier you would be if someone went the extra mile for you.

Posted by Sami Kerzel, Career Services Assistant

Day 19:

A great way to prepare for the Fall Career Fairs is to attend one, two, or more Career Seminars and participate in Speed Mock Interviews! The presenters at the seminars are employers, many with years of experience and knowledge of the hiring process. And the Speed Mock Interviews is an excellent way to brush up on your interviewing skills and network with actual employers from places such as Target, Kohl’s, Teach for America, State Farm, and more! Check out our website for more information.