A tough grilling in an interviewer’s office can be a stressful experience no matter how well-prepared you are – and few questions cause more interview-morning heartburn than the dreaded “What’s your greatest weakness?” inquiry. Answering this question is no cakewalk for any professional, but the right approach and attitude can give you a solid advantage over the competition. Here are some expert tips to get you planning ahead and thinking positive.

Understand what employers want to know
A question about your greatest weakness might seem like an attempt to trip you up or test your reaction speed, but it actually contains a few different shades of meaning. On one hand, “an interviewer asks this question to determine if you are forthright and honest about your flaws,” says Heather McNab, author of What Top Professionals Need to Know About Answering Job Interview Questions – so your response should be clear and upfront. At the same time, says Alison Doyle, job search expert for About.com, “they’re also looking for insight into what you think are the skills you may need to improve.” That means they’ll be looking for cues about your self-assessment abilities – and how you handle your own shortcomings – so it may be helpful to focus on a weakness you’re already acknowledging and trying to improve. In the end, though, “they’re trying to find out if you’re capable of doing the job,” says Dan Schawbel, founder of Millennial Branding and author of Promote Yourself (St. Martin’s Press, fall 2013). Thus, it’s better to describe a general weakness than one directly related to the job’s core functions.

Understand what’ll turn them off
As mentioned above, no employer will hire a candidate who claims a main weakness in an area crucial for the performance of the job. But that doesn’t mean you should err too far on the side of vagueness – or worse, dishonesty. Your interviewer will likely be well-trained to sniff out avoidant answers. “Many professionals try to take a strength and turn it into a weakness – ‘I just work too hard’ – but the interviewer won’t buy it,” McNab says. Instead, what’s most important is to give the interviewer proof that you’re human, aware of your flaws, and committed to self-improvement. Even more importantly – though this might seem to go without saying – no employer will be happy to hear you claim that you don’t have any weaknesses. “This could indicate that you aren’t flexible, or are unwilling to improve when improvement is needed,” Doyle explains – or worse, it could imply that you’ve got something to hide. In short, you’ve got to pick a weakness, admit it openly, and spin it as a net positive.

Understand what kinds of stories they like
Putting your weakness in proper context means walking a delicate line. The goal is to describe the weakness as a motivation for positive self-change without sounding too defensive about the problem. In other words, “saying you lack the right skills but are a quick learner won’t help your candidacy,” Doyle says. A far better approach is to think of an area in which you’re currently working hard on improving, and frame that as a weakness. “Explain that although you’ve had difficulty in a given situation, you recovered from it, learned something and have performed better as a result,” Schawbel says. An alternate route is to talk about a weakness that has little or nothing to do with the job for which you’re interviewing. If you take this path, though, it’s important to focus on a weakness that conveys a genuine struggle – otherwise your answer may sound like a cop-out. If you tell a personal story well, though, your answer may satisfy the interviewer and cast you as a fully developed “character” at the same time.

Keep these tips in mind as you rehearse your answers, and you may wind up surprising yourself – and your potential employer – with a unique and thought-provoking answer.

Guest Blogger – Ben Thomas, a member of the Riley Guide writing team, is an expert on a variety of topics related to the job search.

March 12, 2013 is Girl Scout Day! On this exact day back in 1912, the first Girl Scout meeting ever was held with a group of eighteen girls in Savannah, Georgia. Juliette “Daisy” Gordon Low assembled this group of girls because she believed that all girls should have the opportunity to develop physically, mentally, and spiritually. Low organized service projects outdoor adventures, and enrichment programs to get girls out of the house and into the community to provide a helping hand! The mission statement of the organization is, “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.” Over 3.2 million girls and adults are active Girl Scout members and over 50 million are Girl Scout Alumnae. Now aren’t those some impressive numbers!

Being involved in Girl Scouts is something that can provide young women with many transferable skills to enhance their professional development. Some of these things include the girls gaining an understanding of themselves, their values, their knowledge and skills to explore the world, all of these things extremely important for future careers. Some other important things they discover are their development of critical thinking in real life situations and how to deal with various challenges they will face throughout life. The connections the girls make and the relationships they build are amazing! Healthy relationships then promote the girls to effectively cooperate with people and work well in teams.  The biggest thing these girls gain is a sense of empowerment along with leadership. They become empowered to make the world a better place and gain the necessary skills of a leader in order to do so.

Girl Scouts isn’t just all about the wonderful cookies we all know and love to purchase every year when they start selling them, or about the uniforms the girls wear with the hundreds of different patches on them that we stare at in awe because we aren’t familiar with what they’re for. The organization is about girls becoming women and having the guidance and role models to hopefully become ones who will make a difference, even if it’s just a small one. Take Girl Scout Day, March 12th, 2013 as a day to recognize and appreciate all that the girls in the Girl Scout organization do for their local communities all around the world!




Posted by Carly Larson, Career Services Assistant

Are you feeling really panicked, stressed out, or fed up?  With dead week and finals week right around the corner, how could you not be?  Well hold it in a little longer and then this Saturday, let it all out!  Each year on March 9th Americans celebrate National Panic Day.  Panic and stress are part of our everyday lives and unfortunately, you can probably count on experiencing them even more once you start your first full-time career-related position.

You may be feeling like college is so hard that anything else will be easy in comparison, that once you let go of all those topics you don’t care about, and once you aren’t trying to balance so many extra-curricular activities, coursework, and a healthy social life, sometimes in addition to a part-time job, then you will be able to relax and just focus on your one new job.  Well what we must realize is that this will be a whole new environment, with all new people to feel out and engage with and impress.  You will also most likely really care about this job and being successful within your new company.  In college you could start fresh every term and did not have to worry about getting fired for making a little mistake or having average or below average performance.

I do not mean to discourage you, most people love being out in the “real world” and it is that hope that you will continue doing well and be able to stay long term that this stress or panic comes from.  What you need are some great tools in your belt to help you handle that work related stress or panic!

First, it is important to know some of the common causes of stress or panic in the workplace.  That way you can handle them before they really start to bother you.

  • Miscommunication with your boss or coworkers
  • Increased pressure to perform without receiving increased job satisfaction
  • Being expected to give your fully best effort EVERY SINGLE DAY
  • Workplace bullying (less frequent, but it does happen, in multiple ways)
  • Some jobs are just more stressful – like when big decisions need to be made that will affect a lot of other people, or constantly working under a deadline.

Here are some of the most highly recommended tips in dealing with stress and panic on the job.  They may seem really simple but have been proven to make a difference, so take them seriously:

  • Breathing Exercises: Stop your work for a while and take some deep breaths.  This will help clear your head so you can put things in perspective.  Deep breathing combined with some light stretching helps to calm your body and has been proven to decrease stress.
  • Take short breaks: You do not always need to be glued to your desk to be efficient at work or be seen as efficient by your coworkers.  Get up and take a little walk or pick up a book for ten minutes.  Do not think about your work tasks during this time.  Again, it is all about rejuvenating yourself and clearing your head.
  • Prioritize: Make a list of all those things buzzing around in your head that you have to do, then decide which ones are the most important and put them in this order.  Next, allot a certain amount of time for each one and make a point of getting it done in that amount of time!  This will help you pace yourself, and make you let go of a really difficult task once you have given it your best effort.

If you are panicked due to a certain situation, or in dealing with another individual, here are some tips for calming yourself down:

  • Keep smiling: Just keep a smile on that face!  The research proves that you can fool even yourself by keeping a smile on your face.  When you are happy you smile, but it also works in reverse.  Doing your best to make a genuinely happy face will trigger that emotion inside you.
  • Take a time-out: Apply the 10-second rule.  It helps to just have a quick moment to gather your thoughts before you react.  Swallow down that quick snap, literally swallow, and ask someone to hold for just a moment.  Maybe go to the bathroom.  Just grit your teeth and focus on that time to remove yourself.
  • Use the other person’s name: Using names makes everyone feel more responsible for their actions and makes everyone feel more connected to the conversation.  It will also make you sound more sincere.  Studies have also shown that saying someone’s name helps you to be more empathetic and really acknowledge the other person’s point of view.
  • Remember, taking graceful action is empowering!  If the other person is acting immature or out-of-control, it will make you feel more in control of the situation to be the bigger person.
  • Vent outside of work: Write your feelings down then destroy the evidence.  Share your woes with a patient friend, but be sure to let them share their problems with you as well.  Ask someone you trust for an objective assessment of the situation.  Then pat yourself on the back for rising above!

It is important to let go of your stress or anger at the end of each day.  The nice thing about most jobs is that you do not have “homework,” so make sure you recognize that time outside of work is you-time, and do not let your to-do list distract you.

If you would like more tips about how to manage stress in the workplace, then check out this great posting on Helpguide.org

And of course, if nothing else works then just let it out!  Saturday – run around in circles, pull your hair out, and exclaim “I can’t take it anymore!”  Panic Day is your day!








Posted by Casey Anderson, Career Services Assistant

Ready to get inspired for your job, internship, or career search? Each month we will spotlight an OSU student that has inspired us when it comes to their career development. Check out their success stories—besides inspiration, they also show that academic major does not have to restrict your goals and that there are many ways to define success.

Want to nominate an OSU student or alum for the Student/Alum Spotlight series? Or do you want to share your own success? Then please fill out this quick form and Career Services will contact the person nominated.

Name: Tomoko Iwanaga

Major: Exercise & Sports Science- Pre-Physical Therapy Option

Year you graduated: August 2011

Graduate Program: Doctorate of Physical Therapy Program at George Fox University

1. Tell us about yourself.
If I were a food product, my label would probably say the following: made in Singapore, product of Japan, and distributed in the United States. I was born in Singapore and at the age of three, I came to the United States. My exposure to diversity continued as my parents taught Japanese and raised me in their unique traditions.

My initial interest in the health care field was when I took Human Anatomy when I was in high school. I was soon fascinated by the way our human bodies are structured and organized. However, at that point, I was not able to specify what I truly wanted to become within the broad health field. As a start, I decided to take the certified nursing assistant (CNA) class when I was a senior in high school. When I started to work as a CNA and exposed myself to diverse health careers, I noticed that I was especially interested in physical therapy. I fell in love with everything about physical therapy. I strongly believe that physical therapy has an immense amount of power and potential especially when it comes to quality of life. I consider physical therapy as a medical treatment without any side effects. It is a preventative care by introducing proper exercises and healthy life style to the patients.

Now that I am finally making a huge step towards my dream, I will do anything to become a “good” physical therapist: someone who is dependable and can serve the community. Further on, I am hoping to specialize in orthopedic manual therapy (OMT) and geriatrics. My dreams and desires never end. I am excited for this upcoming opportunity and to start a new chapter in my life!

2. How did you prepare for the physical therapy school application process?
To obtain first-hand experience in the health field, I started to work as a med aide and as a care giver at West Hills Assisted Living. Working as a med aide was a great turning point for me. I became more confident, professional, and able to handle stressful situations more easily. Such characteristics are something that I cannot learn from just sitting in the class and reading textbooks. I was also able to meet with wonderful supervisors, who wrote great reference letters and even conducted a mock interview with me. I strongly believe that the support from them helped me to prepare for the application process.

To further prepare myself, I also volunteered as a coordinator at Community Outreach. Community Outreach is a multifaceted human service organization that provides hope for people who are homeless and low income by offering a wide range of medical services, including physical therapy. The best part of volunteering at Community Outreach was to be able to observe numerous inspiring physical therapists. Unlike other internship settings, Community Outreach was more flexible and allowed students to get more involved with the patients.

I believe my working experience as a med aide at West Hills and volunteering at Community Outreach made my application more competitive.  Such experiences made me stronger as an individual and reassured me once again that a physical therapist is certainly what I want to become.

3. What advice do you have for others who are interested in applying to graduate or professional school?
Based on my personal experience, my biggest advice is to never compare yourself to others. When I got rejected to one physical therapy school last summer, I was extremely disappointed and confused. One of my friends who I helped with class assignments got accepted, and I did not. What about me was lacking? Feelings of jealousy, frustration, and all sorts of negative emotions took over me. The feeling of being left behind by my classmates and friends broke my heart into pieces. However, by taking a year off and working as a med aide, I have become more determined to pursue my dream.  Looking back now, I can understand why I did not get accepted. I only put effort to become a “better applicant” and that was not enough. I believe the biggest reason why I was accepted this year was because I focused on becoming a better health care provider to work with my future patients. Everyone has their own different ways to accomplish their dreams. Some people are capable to go straight to graduate school after college. And some people like me need extra time to fully prepare for their dreams. The pathway that you think is the longest and most difficult is actually the shortest route to accomplish your dream.

4. Did Career Services assist you anyway? If so, how?
“Nice to meet you, my name is Jen.” I can still vividly remember when I first met with Mrs. Jennifer Busick. When she reached out to shake my hands and smiled at me, I knew I found the right person. At that time, I was overwhelmed and insecure with everything- school applications, GRE, family, job, etc. I felt as if I was walking in the dark, not knowing whether there would be any light waiting for me at the end. To change the negativity, I decided to make an appointment with Mrs. Busick at Career Services. Mrs. Busick has everything one can ask for: great listening skill, sincere, genuine, caring, knowledgeable, and many more. She not only helped me for hours to polish my application essays, but she also bolstered my confidence. Lack of confidence was what I struggled with throughout my life. However, she completely changed my mentality when I met with her a week before my interview at George Fox University.

“I want you to be yourself,” she stated. “What makes you special from the crowd is that you never give up. Enjoy your moment and tell them that you REALLY want this.”

Two weeks later after the interview, I received an acceptance phone call from George Fox University. I can say with confidence that I would have not been standing where I am at without Mrs. Busick. She has changed my life! My wonderful experience with her taught me an imperative life lesson-as long as you never give up, there will always be a light of hope at the end of the tunnel.

The Beloit Mindset List, created at Beloit College in 1998, is an annual publication that aims to reflect the world-views of the year’s entering college class. The appeal for this list is widespread, mainly because it’s helpful for those who wish to gain a better grasp of what our generation is all about: teachers, advisors, and even potential employers.

Ours is a generation largely disillusioned with the American Dream. We’ve grown up accustomed to recession and an ever-increasing unemployment rate. Gone are the days when a college education was a definite guarantee of a good job, and concerns over student debt are steadily mounting. These factors have led to a generation of young adults that are much more anxious and risk-averse than their predecessors, which generates criticism because we’re not doing things the way they used to be done. The problem is, we inherited a different world. Jeffrey Jensen Arnett, a research psychologist at Clark University, says this about Generation Y: “I think part of the answer is that it does take longer to grow up than it used to…Older adults are still comparing them to a standard that really is obsolete and really not fair anymore.”

Ron Nief and Tom McBride, the authors of the Beloit Mindset List, have expressed their belief that generation gaps have always needed glue. That glue is what they aim to provide by making us aware of our differences while clearing up damaging misconceptions about the younger generation. Like many aspects of life, generations aren’t better or worse than each other, just different. Those differences can make it hard to relate to one another, which is challenging when there’s a generational gap between you and a professor or a potential employer. Awareness of mindset differences and what kind of impression you give off to the preceding generation is the glue that will connect you.

All-in-all, I’m proud of my generation. I’m proud of all the young adults paying their own way through college, which is more expensive than ever. I’m proud of the importance my generation places on family and work/life balance. I’m proud of how technologically savvy we are, leading to a curious and innovative generation. I’m also proud of the renewed focus on balancing ambition with finding what you love to do, rather than focusing on just making the most money possible. Dear Generation Y – be confident! There is such a thing as being too cautious if you’re never putting yourself out there. Dear Generation X – You helped raise us to be totally awesome, thanks! We’re all in this together.

Check out the most recent Mindset List.


Posted by Deirdre Newton, Career Services Assistant

The Winter 2013 Career Fairs are almost here (February 27th, University Wide and February 28th, Engineering)! Take advantage of this last weekend to put the finishing touches on your resume and 30-second infomercial. If you’re still debating whether you want to go or not, here are a few great reasons to stop on by.

  • If you’re a senior and still need to find a post-graduation job, what better way is there to find one than through the Career Fair? The employers come to you, and often they’ll also conduct interviews here on campus, no need for you to go anywhere. The Career Fair offers a large potential for reward with little cost of time or energy.
  • If you’re looking for a summer job, consider stopping by to chat with employers about internships. Internships are a great way to gain real-world experience in your field of study and are often either paid or offer a stipend. Participation in an internship might even help you decide whether a certain career path is for you or not, and could lead to a future job if the company likes you enough to hire you after you graduate.
  • Practice makes perfect! If you’re a freshman/sophomore and don’t feel ready for post-graduation life, use the Career Fair to practice meeting employers and networking. That way when it comes down to actually getting in the game, you’ll have a lot more confidence and be more prepared for what to expect.
  • If none of those reasons convinced you, then hopefully I can appeal to the most basic sensibilities of a typical college student – free stuff. Companies donate awesome prizes to win, and they’ll often also bring free goodies which you can pick up at their table when you meet them.

Don’t be intimidated by the prospect of meeting employers, they’re nice people and some of them are even OSU alumni! Just put your best foot forward and have confidence in yourself, and I’m sure the Career Fair will be a great experience for you.

P.S. Don’t know what a 30-second infomercial is? Check out our helpful guide to creating one and other ways to prepare for the fair.

Reference: http://www.sonoma.edu/sbe/career_fair.gif

Posted by Deirdre Newton, Career Services Assistant

Valentine’s Day, like many other holidays, offers us a chance for reflection. We ponder our life choices, our current state of happiness, and what to do for our loved ones to show them how important they are. I’ve always been of the opinion that Valentine’s Day is not only a chance to show your appreciation for your significant other, but should also be a chance to show your appreciation for your closest friends and family who have always been there for you and probably don’t get thanked nearly often enough.

In fact, rather than being sad if you’re single this Valentine’s Day, take it as a chance to make the choice to change your attitude about the holiday. Being positive and not taking for granted all the good things you have going for you will undoubtedly become apparent in other aspects of your life, such as at work and at school. Take the time to appreciate your coworkers, schoolmates, professors, and bosses. It’s so much easier to be happy if you dwell on the positives rather than the negatives, and positivity can take you a long way in your professional development.

Also, holidays such as Valentine’s Day can offer valuable lessons when it comes to things like the job search or maybe advancement within your current career. Giving the same care and attention to your professional development as you would to your significant other can result in huge payoffs in the end.

Tailor your resume. Just like you wouldn’t give a regifted item to your significant other, don’t reuse the same resume/cover letter. Every time you turn in your resume, you should look it over and make sure it’s relevant to the position you’re applying for. You can even go so far as to use some of the specific language that’s in the original job description, to make sure that it’s obvious that you’re a good fit for the position.

Dress to impress. You probably wouldn’t go out for a romantic Valentine’s dinner without looking your best, so approach interviews as opportunities to “woo” the employer. Dressing your best to make a great first impression is almost as important as the entire rest of the interview.

Stand out. Let’s face it: flowers and chocolate aren’t exactly the most original gifts to give on Valentine’s Day. To really make the occasion memorable, you have to think outside the box. The same thing applies to your career: in order to get the job or be recognized for your hard work at your current job, you have to make the effort to stand out among your peers.

Be proactive. Relationships usually don’t just happen, they take a certain amount of work to initiate and keep going. Likewise, a career won’t just happen without any effort on your part. Take the extra step to follow up after you turn in your resume and after an interview so that you maximize your chances of standing out among your competition.

With these tips in mind, I hope you have a successful Valentine’s Day and some new ideas about your professional development!

Reference: http://spisolutions.com/wp-content/uploads/2011/02/valentines1.jpg

Posted by Deirdre Newton, Career Services Assistant

With umbrellas showing up in movies, song titles, photographs, commercials and pretty much everywhere on rainy days (except in Oregon), it seems appropriate that there is a National Umbrella Day. Each year on February 10th pull out your umbrella to celebrate. While we all may own an umbrella, most know little about them, so here are some fun facts to help you brush up on your umbrella trivia. Around the world umbrellas are also known as a parasol, brolly, parapluie, rainshade, sunshade, gamp, bumpershoos and umbrolly. Also universal, their main objective is to provide protection from rain and shade. Umbrellas began to appear around the 11th Century B.C. in sculptures in the Middle East and China, looking pretty much the same as they do today.

Even though many Oregonians often opt for a raincoat, umbrellas are one of the most common accessories worldwide. With the Career Fairs and interviews coming up, select an umbrella! To ensure you make the best impression with employers arrive crisp and dry, by adding an umbrella on top of your raincoat. Just like your professional attire and briefcase, add to your ensemble a professional umbrella. Of course always dress yourself for the company you are applying to, so if it is an Oregon based outdoor wear company don’t bring along your umbrella; however, if it is a more corporate location keep dry with a nice looking umbrella. Here are a couple tips to selecting the perfect umbrella:

  • Canopy – Make sure it is well made and watertight, or else there is no point.
  • Frame – Check out the quality of the frame to make sure it will not collapse or flip out on you when a gust of wind comes up.
  • Color – While the bright pattered umbrellas may draw your eye, for a professional umbrella find one with neutral colors.
  • Type – Figure out which type of umbrella you like and which will suits you best, be it a traditional, automatic, compact, bubble, or high fashion umbrella.





Posted by Sami Kerzel, Career Services Assistant

When the month of February begins, many are eager to know if the groundhog will see his shadow or not. According to legend, if the groundhog sees his shadow, winter will continue for six more weeks.

Since 1996, however, the beginning of February has also marked a new holiday and initiative called National Groundhog Job Shadow Day. Groundhog Job Shadow Day is a joint effort of America’s Promise – Alliance for Youth, Junior Achievement, and the U.S. Department of Labor in which students of participating schools are paired with a mentor from participating organizations, who they will “shadow” throughout the day, to experience how the skills they learn in the classroom can be applied in the real world. National Groundhog Job Shadow Day, celebrated the first week of February, is currently most commonly practiced in middle and high school settings, but grows as a national initiative each year.

Job shadowing can be important…

  • in your own personal career development. By overseeing someone in a particular profession, you can get a sense of what working in a position like theirs would entail and if it’s an area you could see yourself pursuing a career in. Some job shadows may even result in future internships or jobs.
  • on your resume. All job shadows may be unique in some way. Some may include hands-on experience, while others might include observing research in a lab. Either way, job shadowing can show experience on your resume, in addition to skills like communication, time-management, and professionalism.

So, while there is a chance that the groundhog may not see his shadow this year, know that more than 100,000 businesses will have shadows: those of more than one million students participating in National Groundhog Job Shadow Day, which you can become a part of by considering a job shadowing experience. For more information about job shadowing, check out the Career Services website.

Reference: http://www.ahla.com/groundhog/

Posted by Erica Evans, Career Services Assistant

Ready to get inspired for your job, internship, or career search? Each month we will spotlight an OSU student that has inspired us when it comes to their career development. Check out their success stories—besides inspiration, they also show that academic major does not have to restrict your goals and that there are many ways to define success.

Want to nominate an OSU student or alum for the Student/Alum Spotlight series? Or do you want to share your own success? Then please fill out this quick form and Career Services will contact the person nominated.

Name: Emily Berkey

Major: Sociology & Human Development & Family Sciences

Year in School: Senior

Industry: Music

The music industry can be challenging to get into. Tell us how you got started.
I took advantage of every opportunity that came my way. I began by doing hospitality for an artist at a concert, and took that opportunity to network and make connections beyond those that were already given to me. That night I was able to walk away with a video taped interview, an internship with a woman who does PR work, and a connection to the artist, whom I still keep in touch with.

 What did you do in your position?
I began, just like everyone else, at the bottom of the music industry totem pole. By being positive and staying true to myself, I have been able to make lasting connections. I quickly ascended from hospitality to interviewer, to now writing for a large magazine.
I am also the Director of Promotions at KBVR FM, and the host of Sunday Night Slow Jams. KBVR FM has been a great resource to get my voice out there and to network with others. I am able to help smaller, underground artists by playing them on my show, and have been able to utilize social networking sites to build my listener base.

What advice do you have for others who are preparing for their job search or career?
I would advise others to follow their passion and to never stop dreaming. If you have a passion and an idea of what you want to do, pursue it. It’s amazing how far positive thinking will get you. I would also encourage people to not be discouraged and to welcome criticism, and even ask for it! I believe it’s really important to never stop learning, so welcome knowledge from others but receive it with a critical ear.

Did Career Services assist you anyway? If so, how?
I met with career counselor, Marian Moore, for the first time in February of 2012. I told her where I was and where I wanted to be. She calmly looked at me and basically said, “ok, let’s do this!”. Marian truly believed in me and quickly became one of my greatest cheerleaders. She legitimized my desire to work in an industry that would be challenging and a test of my wits and character. Marian believed in me when many others didn’t, and helped me to organize my thoughts and goals in order to pursue my dream in a practical, non-overwhelming way. Before I knew it, I was checking things off of my goal list and seeing amazing progress. Thank you, Marian!!