While a business needs paying customers in order to be successful you also need to develop a product or service that they want. The first step into creating a great product or service is to have employees who know what they are doing and have the experience and skills necessary to build a business.
The most important thing that I have learned in this class is to have the right people for the right job. I learned in the first week of class that hiring the wrong person can cost a business millions of dollars in time, money, and resources. However, you have to note that there are many steps to take in order to get a qualified candidate.
This all starts with advertising for the position and having the right marketing for the right type of job. Secondly, you also have to have the right tests to select your applicants. Using the testing validation study you can see how effective those tests are related to the job. A person testing for an engineering position may need to demonstrate their ability to solve complex problems. A person that wants to be a lifeguard needs to be CPR certified and know how to swim. Lastly, when it comes to picking the right people for the job you need to make sure that you are not discriminatory to any group. This can also be seen with fair tests. You have to design a test in a way that all people can take it. However, you have to know when to discriminate. For example, an airline pilot needs to have good vision and be mentally stable. You can discriminate against someone if they cannot perform the job at hand in a safe manner. In the end, it’s important to realize that there are a lot of variables and things that go into selecting and recruiting a candidate. However, if you do it right, they can make a big impact to your company.