Training is important because It impacts employees performance, mitigates employer liability, and is important in an organizational change process.
One training I found helpful was my training for Wilco farm store. It was an online course that replicated the conditions of training and allowed us to transfer the training onto a simulation. We followed along on a zoom call with a manager and worked on a simulated training POS system to learn how to use the system. This was hands-on training for specific skills related to the job that was super helpful in fostering success. He gave us tasks to complete and we applied what we would learn to real life scenarios. This was reliable training because it provided consistent results and a high passing rate for a test that was completed after training. Testing also measured the effectiveness and learning of the participant during training. Wilco’s training methods were also valid because they could predict success and high performance in the individual’s position on the job.
Training that I did not think went well and was not beneficial was my training at Cold Stone Creamery in Corvallis. Our training was virtually learning on the job, and learning by watching co-workers. There was no specific training or course in place by the owners. The lack of training was highlighted especially in the safety aspect of the job while working heavy machinery like the ice cream machine. My coworker ended up losing three of her fingers in the ice cream machine at Coldstone. This is a huge employer liability, as we were inadequately trained and the owners were held responsible. Although there were a lot of other liability reasons that raised safety concerns other than lack of training, having proper training in place could have kept this from happening.