Argument: Recruitment and selection is a company’s most important function.
Counterargument: A company’s most important function is to create as much value as possible for a customer.
While recruiting and selection is an essential part of any business, I don’t believe it should the number one concern for an established organization. To have a successful company, you must first have customers willing to stimulate your business. Without paying customers, a company would be non-existent. Further, if there is little to no business, then employees are not needed.
Organizations may decide to allocate more resources to their marketing or product design rather than employee selection and recruitment because the results are often tangible and more readily available. It is very time-consuming and costly for a company to use all its resources on employee selection and recruitment. Rather than spending this money externally, companies can focus on promoting within and building upon what they already have, while still have resources left over.
More so, a company should not spend all of its time and/or resources on the recruiting and selecting process because they would lose sight of the overall goal; to create and add value to customers. By focusing on customers, a company is able to strengthen its core purpose. However, a downside of not focusing solely on recruitment and selection could result in a hefty cost if the right person is not hired. A company must find a balance between allocating time and resources to this process, while also keeping in mind customers.
