Unionization: Yes or No?

There are a variety of pros and cons of labor unions. For employees, many favor unions because they believe it is the only way to make positive changes. Other pros include higher wages and benefits, working condition regulations, and job security (Kourtis, 2024). However, the cons for unions sometimes outweigh the pros. Union dues take part of the increased wage, employees must follow union rules, and whatever is put into the contract is now agreed on by all (Kourtis, 2024). On the employer side, pros include a formal grievance process, and future operational costs may be easier to predict due to the contract (Kourtis, 2024). Although more employers resist unions due to increased costs of wages and benefits, promotions and wage scales are based on seniority, must follow the rules of the contract, and may restrict manager decisions (Swift, 2025). Pew Research Center found that the population of the U.S. is mostly on the fence about whether or not unions are positive or negative (2024). In 2022, I was an active member of the bargaining team for our hospital union. While I had previously been a member of another union, we were just establishing the union for service occupations at the hospital and the position on the bargaining team was eye opening for me. Part of what I learned during that time correlates with Pew Research Center’s findings. Many of the staff were split on whether the union was going to be beneficial or not. Some key takeaways are that while unions insist that contracts will result in increased wages, that’s not always true, union representatives can be pushy and more concerned about how the union will benefit from employee dues instead of working conditions or grievances, and that managers really dislike going through the union or having the union present when speaking to staff. I think that the only way I would join another union is if the union has been established for some time and that there is a good process in place when staff are new hires. If it was new to the organization, then I would not be interested as there is a lot that goes into creating a relationship with the union and new contracts.

Kourtis, F. 2024. Understanding the pros and cons of labor unions. https://www.laborsoft.com/blog/pros-and-cons-of-labor-unions

Pew Research Center. 2024. From businesses and banks to colleges and churches: Americans’ views of U.S. institutions. https://www.pewresearch.org/politics/2024/02/01/small-and-large-businesses-banks-and-technology-companies/

Swift, M. 2025. Introduction to labor relations. [Video Lecture]. https://canvas.oregonstate.edu/courses/1997074/pages/week-10-learning-materials?module_item_id=25350930

Management of Stress

At Providence Swedish, there was an employee wellness incentive program that was very educational and kept us all involved. The program went through many topics, including stressors, exercise, food choices, relationships, and more. During that program, I learned ways to cope with the high stress levels that I always seem to carry. My thoughts on current stress levels and how I manage them were confirmed after completing the stress and personality tests.

One of the most insightful things that I learned through the wellness program was that a family history of heart disease, higher stress levels, and poor diet would eventually contribute to my own heart problems. The takeaway from that experience was that I could learn how to manage my stress and change eating habits to do my best to counteract that inevitability. When the results of the Coping & Stress Management Skills Test stated that I “often use these strategies in order to cope with stress” and that it “is to my advantage to take action to modify a situation to cope with it,” I found myself feeling more in control of my behaviors and reactions to stress.

Organizations, such as Providence Swedish, are incorporating programs for their employees with the mentality that prioritizing employee wellbeing will eventually be reciprocated and transferred to their own production needs. Last year, the World Health Organization estimated that $1 trillion in production is lost annually due to depression and anxiety (2024). The use of Employee Assistance Programs and wellness programs can be essential support for employees’ mental health needs and lessen the impact of burnout. It also reduces overall health costs for the organization by making resources available to employees prior to stressors causing major concurrent chronic illnesses.

World Health Organization. 2024. Mental Health at Work. https://www.who.int/news-room/fact-sheets/detail/mental-health-at work#:~:text=Globally%2C%20an%20estimated%2012%20billion,workers%20with%20mental%20health%20conditions

How do you feel about compensation?

I’ll be honest. Compensation has been a motivating factor in every position I have held. I grew up lower middle class and have always been in an ambitious pursuit of elevation. While I have always wanted to be in positions that I felt I would be good at, I also looked heavily at how much I would make while being in that position. I have left a job, declined an offer, and accepted others, all based mostly on compensation. Compensation motivated this behavior for a couple of different reasons beyond home life. In the instance of declining the offer, I had been asked to relocate my position due to an office closure. The new position would be located 20 miles farther from my current location, at the time, and I was not going to have an increase in compensation. I felt that the drive time and wear on my vehicle were worth more than the amount that was offered.

When I decided to leave a position due to compensation, it was largely based on the company establishing a union. In the beginning, many of us believed that the union would be beneficial in helping us to get management to see that our compensation was below market and that our job descriptions included tasks that were not listed. After the final agreement was signed, many of the staff, including myself, felt that compensation had been jilted in the pursuit of other issues and heard a lot of “well, this is your first contract” or “you just won’t see that out of the first contract.”  Quite a few of us ended up leaving that position because the compensation stayed below market value even after we proved that it was indeed below market. I’m hoping that the next time I accept an offer, I am again in pursuit of a position with higher compensation and much more responsibility.

Hands-on or Computer Training

When I began my career in healthcare, I started as a phlebotomist. The training I took part in to become a phlebotomist was three months long and ended with a licensure. I found this training to be highly beneficial to my career goals. The phlebotomist training enabled me to learn every aspect of the position, provided an internship, and a license to practice in the state of Washington. It utilized a combination training methods, such as presentation and hands-on, to establish what was to be expected on the job and communicate the relevance for the training (lecture6.1). The overall effectiveness of the training was based on students becoming hirable candidates to employers in the area.

After being hired at my first phlebotomy position, I went through various onboarding trainings for the organization. These trainings went over policies, safety, cyber security, compliance, etc. All of the trainings were completed by presentation techniques that were usually displayed via a computer program. The downside about these trainings is that there is no one available to ask questions to and it doesn’t portray an effective overview of company culture. While the onboarding training did connect content to the job, it was less effective at replicating working conditions or establishing a level of acceptable performance. Once I was moved from the computer training to staff trainers and being involved with the team, I felt like I was able to socialize, ask questions, and have hands-on. It could be how I learn best, but I feel that with a team member available, I am better at integrating into a position and learning how systems work than being on a computer only.

Structured Interviews

Have you ever gone through an interview and left thinking “what just happened?” I felt confused leaving the speed-dating type of interview I had had. Prior to the interview, I had believed myself to be a decent candidate for the position with the education and a bit of field knowledge to back me up. However, once I left the interview, I felt like I should question my decision to apply in the first place.

I’ve participated in my share of interviews, but none have deterred me quite as much as that one. Normally, I’ve found interviews to be structured, provide a certain amount of time, and leave room for any questions at the end. The number of interviewers has ranged from one to six and the questions have been preplanned. I’ve applied to positions that only required a resume and others that needed supporting documents as well as supplemental questions. Few interviews have asked me to complete a task-based test.

These structured interviews provide a reliable environment where both the interviewer and interviewee stay on task and answers provided are more realistically scored against other interviews. The content of the structured questions helps to establish the validity of the applicant to be able to perform in the position. Interviewers are also less likely to ask leading or inappropriate questions.

The interview that made me question whether I was meant to apply for the job was quite the opposite of a structured and well-established goal interview. This interview was in short, a group of interviewees who moved in a circle around the room to various (20 or so) interviewers. Essentially speed dating. The questions were not written down and each interviewer had their own questions, which could change per interviewee. Unfortunately, some of the questions were not appropriate to the job, some interviewers made their own comments, and there didn’t seem to be a grading system.

If I could go back to that organization and advise them on interviewing, I would start with the overall structure and redesign the interview. I would ask that they establish a more private place with a smaller panel of interviewers for an interviewee to feel secure, unrushed, and that they may make an impression. I’d express the uncertainty that I felt against the types of questions asked and explain that many did not demonstrate validity for the position. I would create a list of questions that pertained to the position and establish a reliable scoring system. Therefore, enabling the interviewers to find a suitable candidates and making future decisions more efficient.

Job Description Challenges

A job description is beneficial for every employee in a company. It is essential for establishing what the job is, the purpose, tasks assigned to the job, and the type of conditions that an employee may face at the job. It would be very challenging for an employee to understand their role’s expectations without a written explanation. In the article “Job Worth Doing: Update Descriptions,” an HR generalist suggests that job descriptions are highly important in multiple functions of human resources and they should at least be updated annually (Taylor, 2013). Without a job description, an employer may find it difficult to perform reviews, hire replacements, and understand training needs. However, updating job descriptions doesn’t seem to occur that often in my experience.

Throughout my employment experience, I have only ever had a job description change once while I was in the position. At the time of the job description update, the hospital had just made a leadership shift and our department was undergoing a restructuring. It was determined after a job analysis, that our staff needed to be separated by years of service and competencies. The outcome required each staff member to complete a performance review and an analysis of KSAO’s to be placed into a I, II, or III tier. The job design was then shifted based on the tier in an efficiency approach that turned higher tiers into specializations.

Ultimately, the updated job descriptions added to how the department operated in efficiency and training staff. A lead in recruitment outsourcing explained that maintaining job descriptions means to anticipate possible updates and open communication between employees and supervisors to help understand how and why job functions change (Taylor, 2013) Maintaining the job descriptions whenever there was a significant change in the department or a performance review showed that employees were doing additional tasks, allowed staff to see how the next tier was within reach and how to achieve it.

Tyler,K. (2013) Job worth doing: Update descriptions. https://www.shrm.org/topics-tools/news/hr-magazine/job-worth-update-descriptions

Week 1

The Great Place to Work Trust Index survey identified the top 100 companies. The survey measured the level of trust an employee has in an organization and the consistency of employee experience within that organization (“Fortune 100 Best,” 2025). Out of the four companies I reviewed, employees valued culture, felt welcomed despite their position, were proud of where they worked, and believed management to be honest and approachable. The reviews demonstrated HR practices that have a people-first focus and create a culture that empowers employees to develop, maintain individuality, and strive for excellence. Through the GPTW survey, these companies show a high-trust culture that is proven to outperform competitors (“Fortune 100 Best,” 2025).

The practices of these organizations have many qualities of the type of manager that I strive to be. I believe that a great manager is someone who truly knows their people and can show them where they might develop while allowing each person to be themselves. As Michael implied in First, Break all the Rules, “everyone is different”, and what works for one person may not work for another (Buckingham & Coffman, 2020. P. 15).  As someone who loves watching people develop and be engaged, a management position is a great position to be in. Especially providing that HR dynamics are changing to lean more towards “increasing the asset value of human capital” and not focusing as much on function (Breitfelder & Dowling, 2008. p. 40).

While the aspects of a great manager seem like they stem from simple human kindness, there are certain aspects that I could find challenging. I know that I have room for improvement in effective communication and not taking criticism personally. In order to work on those pieces of myself, I have been actively communicating needs and complaining less. I’ve also been writing down criticism that I receive and working through the why I might have been given it so that I may understand where it comes from. I hope to one day be as aware of necessary change as Sebastien Marotte from Google, who thought about what changes were possible, made a plan, and implemented it to be better than he was before (Garvin, 2023. P. 79).

Buckingham, M. & Coffman, C. 2016. First, Break All the Rules: What the World’s Greatest Managers Do Differently.

 Breitfelder, M. D., & Dowling, D. W. (2008). Why Did We Ever Go Into HR?Harvard Business Review, 86(7/8), 39-43.

Garvin, D. A. (2013). How Google Sold Its Engineers on Management. Harvard Business Review, 91(12), 74-82.

Great Place to Work Institute. (2025) Fortune 100 best companies to work for 2025. https://www.greatplacetowork.com/best-workplaces/100-best/2025.