If I were in the shoes of the business owner, I would want to do a little more background research. For Avery, I would want to know what motivates them to do good work. Considering that they have a high-performance ceiling, I would consider hiring this person because they are able to come through in high-stake situation. I do worry about the low performance on most days, but hope to find something of interest that would motivate them to give better performance. Oppositely, having consistency is very important in any industry. I would lean towards Jaime depending on how often urgent situations come up. If urgent situations are minimal, Jaime would be the candidate choice.
Jobs that Avery would be good at include tasks that often come up in urgent situations. It seems that Avery is the type of person who works well under pressure, and if the job itself has many pressures and potentially a variation of task that need to be done. Avery could thrive in situations that are different and urgent on a regular basis.
Jaime seems to be a person that enjoys a consistent workday. They would be most value in works situations where the task does not change, but consistent results are expected. This person would be more valuable in a situation where the day in and day out depends on the consistency of the person performing the steps. Examples that I think of include schedulers, project managers, and other jobs that require routine, steps, and standards.
Blog Post: Typical vs. Maximal Performance
Comments
2 responses to “Blog Post: Typical vs. Maximal Performance”
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Tiana,
I agree with you that there is an argument to be made that a high performer could be motivated to do typical work if they are engaged fully in the business, have a reason to pay attention to the day to day activities required in the position, and have incentives in place to reward both the typical and maximal aspects of performance.
You mention that difficult and urgent situations are what a maximal performer would thrive in. Do you think a customer service rep or other customer facing position that deals with problems would fit that criterion?
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Hi Tiana, it makes sense to me that you would want to research more about the high-performance candidate and their motivations. Maybe there is something that can keep them interested to perform well more often. My concern was the notation of laziness and the underperformance. I think I would have more consideration for it if there wasn’t the underperformance because to me, across a week or a month, the amount of underperformance would detract from the short time of high performance. I think the importance around consistency for Jaime and the examples of good roles for them is spot-on. Thanks!
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