My most recent position was as a mental health worker at a residential treatment facility. The job description was a major factor in my decision to apply. It listed responsibilities like “providing support to clients in daily living tasks,” “monitoring client behavior,” and “documenting client progress.” It also highlighted the importance of strong interpersonal skills, crisis intervention, and teamwork. At the time, I was looking for meaningful work that would allow me to make a direct impact, and this role sounded aligned with my goals.
Once on the job, I found that many aspects matched the description. I was regularly involved in supporting clients through their daily routines, documenting interactions, and communicating with a multidisciplinary team. However, there were several realities that weren’t mentioned. The emotional toll of the work was much heavier than expected — especially during crises or behavioral escalations. The job also required long hours, including overnight shifts, and often involved being short-staffed, which created additional pressure.
What stood out most was how much emotional regulation and patience the role required, which wasn’t fully conveyed in the posting. Things like de-escalating clients during panic attacks or working with individuals in deep distress are intense experiences that deserve more visibility in a job description.
If I were to rewrite that posting today, I would include clearer expectations around emotional demands, shift flexibility, and physical safety protocols. Being upfront about those realities can better prepare future applicants for the challenges and rewards of the job — and help organizations find the right fit.
Once on the job, I found that many aspects matched the description. I was regularly involved in supporting clients through their daily routines, documenting interactions, and communicating with a multidisciplinary team. However, there were several realities that weren’t mentioned. The emotional toll of the work was much heavier than expected — especially during crises or behavioral escalations. The job also required long hours, including overnight shifts, and often involved being short-staffed, which created additional pressure.
What stood out most was how much emotional regulation and patience the role required, which wasn’t fully conveyed in the posting. Things like de-escalating clients during panic attacks or working with individuals in deep distress are intense experiences that deserve more visibility in a job description.
If I were to rewrite that posting today, I would include clearer expectations around emotional demands, shift flexibility, and physical safety protocols. Being upfront about those realities can better prepare future applicants for the challenges and rewards of the job — and help organizations find the right fit.