Having had many jobs, I have gone through a variety of training and classes, and I have definitely seen some good ones and some bad ones. My worst training experience was when I worked for a memory care facility. My training before meeting or interacting with residents was sitting in front of a laptop and watching numerous training videos for 8 hours a day, for four days. These videos did not have quiz counterparts and simply just had to be “viewed.” While I did watch these and take notes, it was time-consuming and felt non-beneficial to me.
I am a hands-on learner. I like to watch what is being taught, actively do what I am being taught, and then perform it on my own, and lastly teach it back to my instructor to solidify the skills. My current job provides this type of training for my two key skills which are Handling with Care techniques and First Aid/ CPR. I got to practice each skill I was being taught and did mock simulations of the events in order to do them under time-sensitive situations. This was effective, and personally, in my opinion, the best way to show my instructor I was engaged and understanding the material.
Employees typically perform at lower levels of satisfaction if they are not trained properly or feel like they do not have all the tools needed to do their job. I can say this is how I felt in the first example, I felt completely unprepared and lacked the skills to perform the tasks I was being asked to do.
Resources:
Lectures provided for class
First, Break All the Rules from Gallup.
