Summer is flying by and the hard work in the Cyberlab continues.  If you have been keeping up with previous posts, we have had researchers in residence as part of our Cyber Scholar program, movement on our facial recognition camera installations, and conference presentations taking place around the country and internationally.  Sometimes I forget just how amazing the implementation of unobtrusive audio and video collection methods are to the field of visitor research and exhibit evaluation until I talk to another researcher or educator working at another informal learning center.  The methods and tools we are applying have huge implications to streamlining these types of projects.  It is exciting to be a part of an innovative project in an effort to understand free choice learning and after a year in the lab, I have gained several new skills, particularly learning by doing.

As with any research, or project in general, there are highs and lows with trying to get things done and working.  Ideally, everything will work the first time (or when plugged in), there are no delays, and moving forward is the only direction.  Of course in reality there are tool constraints, pieces to reconsider and reconfigure, and several starts and stops in an effort to figure it out.  There is no Cyberlab “manual” – we are creating it as we go – and this has been a great lesson for me personally when it comes to my approach to both personal and professional experiences, particularly with future opportunities in research.

Speaking of research, this past week I started the data that will go towards my Master’s thesis.  As I am looking at family interactions and evidence of learning behaviors around the Ideum touchtable, I am getting the chance to use the tools of the Cyberlab, but also gain experience recruiting and interviewing visitors.  My data collection will last throughout the month of August, as I perform sampling during morning and afternoon hours on every day of the week.  This will allow for a broad spectrum of visitors, though I am purposively sampling “multi-generational” family groups, or at least one adult and one child using the exhibit.  After at least one minute of table use, I am interviewing the group about their experience using the touch table, and will be looking at the footage to further analyze what types of learning behaviors may be occurring.

During my observations, I have been reflecting on my time as an undergraduate conducting research in marine biology.  At that point, I was looking at distribution and feeding habitats of orange sea cucumbers in the Puget Sound.  Now the “wildlife” I am studying is the human species and as I sit and observe from a distance, I think about how wildlife biologists wait in the brush for the animal they are studying to approach, interact, and depart the area.  Over the course of my sampling sessions I am waiting for a family group to approach, interact, and depart the gallery.  There are so many questions that I have been thinking about with regards to family behavior in a public science center.  How do they move through the space, what exhibits attract particular age groups, how long do they decide to stay in any particular area, and what do they discuss while they are there?  I am excited to begin analyzing the data I will get.  No doubt it will likely lead to more questions…

This summer my research will start on visitor use of the touchtable.  I have been looking for content that is relevant and engaging beyond sorting or scanning through a collection of images.  Many of the programs utilize these tasks and I am seeking something a bit more robust.  Finding software that is coded in a way that will run on an oversized “tablet” and apply to a public informal learning environment seems to be a unique combination.

Being new to the world of communicating science via exhibits, there is a lot to learn about the integration of physical, personal, and sociocultural dimensions within an informal learning environment.  If we are using technology as a medium for an exhibit, what can make it an engaging exhibit beyond the table itself?   Research on visitor interaction with exhibits has advanced immensely in recent decades.  One of the first papers I read in this area was Bitgood’s 1987 article on “Principles of Exhibit Design” in Visitor Behavior.  Bitgood outlines aspects of exhibit design that influence viewing time.  Some of these factors involve appealing to the senses or by using motion, where the object is placed, or how “real” it looks, and whether it facilitates personal meaning and social interaction between visitors.  This last concept is particularly relevant to the touchtable as that it allows for multiple users at once, but if crowding occurs, that may influence the overall visitor experience.  It is a fine balance!

So putting my software design cap on and thinking aloud for a moment…  If I had access to a program I could install on the touchtable today, it would be formatted in a way that the public could interact with data to generate models or create visuals.  For example, giving access to a dataset that can be manipulated and then transformed into something visually meaningful to the visitor.  What might this look like?  It might be a graph or some other creative means to represent their interpretation of the data.  At OSU, there are so many different forms of data coming out of Hatfield alone, how might we allow a visitor the chance to make meaning from it?  If there was a way for them to share this interpretation, how might it compare with what other visitors have created?  Hmmm, I could be creating a future project for myself…I will continue to play detective as I search out what is useful for our environment at this time and for my project.  Curious to hear what others might have to say about science “apps” or educational software for the museum setting.  Feel free to share!

Meaning making is an idea that seems to resonate with lots of people studying learning or creating contexts for learning.  We want visitors or students to make meaning of their experiences.  As a construct, meaning making seems to be a way to capture the active elements of learning as well as the uniqueness of each learner’s prior experience and knowledge and the open ended nature of free-choice learning experiences in general.

But what do we really mean by meaning making?  And how should we approach operationalizing it for research? For Vygotsky, meaning had two components – meaning proper and personal sense.  The component of meaning in Vygotsky’s work focuses attention on the shared, distributed, what Bakhtin would call repeatable, and “public” denotations of a word, gesture, action or event.  This is largely the aspect of meaning making that researchers have in mind when they are thinking about education. This approach to meaning encourages researchers to ask whether the students and learners are making the “right” meaning? Are the meanings that they are making recognizable and shareable with us, with more expert others, and with each other? Are they getting the content and ideas and concepts right? But this shared, public aspect is only a part of the whole of meaning that person makes.

For Vygotksy and generations of Activity Theorists, a more primary aspect of this shared, public, testable, and authoritative meaning is personal sense.  The construct of personal sense attempts to capture the very personal, biographical, embodied, situated connotations of words, gestures, actions and events. This is the realm of what those things mean for us as part of our personal narratives about ourselves, our experiences, sense of place or even sense of ourselves.  It is about how they resonate (or not) with our values, beliefs, judgments and knowledge.  As learning researchers, we often discount or ignore this hugely important aspect of meaning making, and yet when people visit a museum or learn something new, this element of personal sense may be in the forefront of the experience.  The realm of personal sense is where emotional experiences get burned into memory, where motivations and identities are negotiated, tried on, and appropriated or rejected. This is also the realm where we need the most help from learners as co-researchers.  We can measure and document the meaning aspect of their meaning making relatively easily, but we rely on them to report about the personal sense they are making. As researchers, we should add to our documenting of the development of accurate and sharable meaning and develop serious ways to embrace the notion of reflection instead. Experiences that support meaning making as personal sense making are effective in supporting the overall learning process because they are essentially reflective.

What kinds of dialogues with learners most support that reporting are an open question to me right now.  I’d welcome ideas here!

Last week I wrote about Bakhtin’s idea that in order to put together a real, full research account, the researcher point of view has to be put in dialogue with the point of view of the participant in research.  Neither point of view is complete in and of itself.  The question I raised was how do we make sure and include the voices of research subjects in our work such that they are co-researchers with us and help create those fuller research accounts of experience.  One of the primary tools for engaging in shared research used in professional development of educators is video.  When we video our practice as educators and (re)view it with others, we create the possibility of real dialogue among multiple points of view.  My own experience working with classroom teachers and museum educators, floor staff, and volunteer interpreters using video to reflect on experience has convinced me that neither my outsider observations nor their reflective writing have been sufficient to create real dialogic relationships where we become co-researchers.  In some cases, overarching cultural and social narratives about teachers and learners inevitably drown out the details of their experiences as they experienced them. In other cases, the details of those experiences defy categorization and reflection.

As one example, in one project to develop a professional learning community among veteran K-10 teachers, observations showed very little evidence of student led inquiry, but teacher narratives about their teaching reported detailed regular use of student-centered science inquiry techniques as part of their normal routines.  Having teachers observe each other using a researcher-generated rubric did little to change their assertions about their teaching even though they were directly contradicted by the observational evidence.  Similarly, in multiple projects with museum educators, those educators report a basic belief that visitors do not read labels.  Putting these educators in the position of researchers observing visitors generated copious examples of visitors reading labels, yet educator narratives about visitors consistently fail to include that reading. The data and observations simply don’t stick and are overwhelmed by other kinds of details or by larger-scale institutional narratives about visitor behavior.

In both instances, we eventually turned to video as a way of creating what we hoped would be shared texts for analysis and reflection.  Yet, the existence of video itself as a shared text is also not enough to form the grounds for researchers and participants to become co-researchers.  Watching video and talking about it, even using a rubric to analyze it definitely helps educators be more reflective about their experiences and to put them in larger contexts than the overarching narratives we tend to fall back on.  But there still seems to be a missing step.

For Bakhtin the missing step seems to engaging in co-authorship to create some kind of new text or new representation of or about that experience.  When we watch video and reflect on it with each other, educators and researchers both come away with a stronger shared sense of what’s happening, but in the absence of creating some kind of new shared text or representation, we don’t have the opportunity for truly developing as co-researchers.  Are there places and projects beyond video that we can do on the museum floor that will help visitors (re)create, write about, or otherwise represent their experiences with us as co-authors?

The touch table and touch wall have been in the visitor center about a month and it has been fascinating to watch the reaction to this technology.  Countless visitors have interacted with the Open Exhibits software displaying different science content and seem to have an interest in what this tool does.   Touch surfaces have become more common with regards to smartphones and tablets, but to see one the size of a coffee table is unique.  I started considering the ages of the users and their behavior directed towards this object.  For children and young adults, the touch technology is likely more familiar.  They were immediately drawn to it and appeared to have an idea about what types of gestures would allow image manipulation.

This week NPR had a feature on kids growing up with mobile technology, some considering them a “touch screen generation”.  One story included information about the amount of time children use touch surfaces such as smartphones and tablets.  The concept of “passive” screen time versus “active” screen time and the influence on baby and toddler development piqued my interest.  Passive screen time is compared to scrolling through photos, whereas active screen time is social and requiring more focused engagement.  Georgene Troseth, a developmental psychologist at Vanderbilt University, claims that a program like Skype allows for active social interaction, even if through a screen, and can help babies learn.  What could active screen time mean for learning about concepts such as science in a museum or aquarium setting?

The touch table and touch wall do allow for individual exploration and social engagement.  People walk up and investigate on their own, and then call their friends or family over.  Some users would initially discuss the technology and then the content of the software.  From limited observations, I noticed that some were commenting on “how cool” the touch table was and then reading the science content out loud to those around them.  Some users verbalized connections between the content and other personal experiences they have had.  The social element seems to happen naturally.  The challenge is creating dynamic and interactive software that can be a tool to supplement learning even if the stay time at the exhibit is brief.

Members of the Cyberlab were busy this week.  We set up the multi touch table and touch wall in the Visitors Center and hosted Kate Haley Goldman as a guest researcher.  In preparation for her visit, there were modifications to camera and table placement, tinkering with microphones, and testing the data collection pieces by looking at the video playback.  It was a great opportunity to evaluate our lab setup for other incoming researchers and their data collection needs, and to try things live with the technology of Ideum!

Kate traveled from Washington D.C. to collect data on the interactive content by Open Exhibits displayed on our table.  As the Principal of Audience Viewpoints, Kate conducts research on audiences and learning in museums and informal learning centers.  She is investigating the use of multi touch technology in these settings, and we are thankful for her insight as we implement this exhibit format at Hatfield Marine Science Center.

Watching the video playback of visitor interactions with Kate was fascinating.  We discussed flow patterns around the room based on table placement.  We looked at the amount of stay time at the table depending on program content.  As the day progressed, more questions came up.  How long were visitors staying at the other exhibits, which have live animals, versus the table placed nearby?  While they were moving about the room, would visitors return to the table multiple times?  What were the demographics of the users?  Were they bringing their social group with them?  What were the users talking about?  Was it the technology itself or the content on the table?  Was the technology intuitive to use?

I felt the thrill of the research process this weekend.  It was a wonderful opportunity to “observe the observer” and witness Kate in action.  I enjoyed seeing visitor use of the table and thinking about the interactions between humans and technology.  How effective is it to present science concepts in this format and are users learning something?  I will reflect on this experience as I design my research project around science learning and the use of multi touch technology in an informal learning environment such as Hatfield Marine Science Center.