Category Archives: People

So much data, so little time.

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Ok, I guess I am following suit and forgot to post on Friday! I don’t have quite as good of an excuse as Katie. Instead of prepping for conferences I was recovering from a vacation.

I thought it might be nice to provide an update about the Exploratorium project, where NOAA scientists are embedded on the museum floor with the Explainers (Exploratorium front-line staff consisting of young adults). I have collected so much data for this project I am beginning to feel overwhelmed.

Here’s the data that I have collected:
– Formal Interviews with each of the four groups of scientists, both before and after their experience.
– Informal interviews with all of the scientists. These were done in the time walking back to the hotel or when grabbing lunch. Both great times to collect data!
– Interviews with the two Explainer managers plus a survey with open- and closed-ended questions at the end of year 2.
– Interviews with each of the lead Explainers, 8 total. Also, lead Explainers during year 2 completed a survey with open- and closed-ended questions.
– Pre- mid- and post- data for what Explainers think atmospheric sciences is and what atmospheric scientists do. This was not done during the first year topic of ocean sciences.
– I also provided an optional survey for all Explainers so they could share their thoughts and opinions about the project. This provided a reflection opportunity for the Explainers that were not lead Explainers during the project.
– Visitor surveys about their experience in the scientists’ installation. During year 2 these were collected in both paper form and using survey software on the iPad.
– Field notes during meetings and time on the museum floor. During year 2 the field notes were taken on the iPad using survey software.
– And lastly…personal daily reflections.

So the question is “now what?” This data provides opportunities for triangulation but where does one start? I’m spending my final month of summer trying to figure that out.

Hopefully my next blog post will showcase my progress and some findings.

Rolling Twenties

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After talking to a developer, I’m switching to a turn-based format for Deme. I probably should have done this to begin with, and my reasons for not doing so earlier owe a lot to my own misconceptions about myself.

I don’t think of myself as a turn-based game fan. When I find out a computer game is turn-based, I tend to stop reading the description and look for something else. Somehow, this notion of myself as a real-time game guy persists despite my whelming affection for several turn-based games. These include computer games and tabletop games alike. Of course, many tabletop games are inherently turn-based.

The new concept I’m pursuing is fairly simple, drawing mechanical inspiration from games like Battle for Wesnoth and Heroscape. These games, likewise, are derived from other systems (turn-based tabletop strategy games, in general, have an interesting genealogy that includes H.G. Wells). One benefit of a turn-based system is ease of balancing and modification. Real-time games require finer simulation, which means more complexity. I want people to be able to modify Deme in the future, so this process should be as painless as possible. Initial development will also be much faster and simpler.

Another big bonus is the ease with which the game can be prototyped and balanced on pen and paper. I have hauled out my 20-sided die for this purpose, just in case. Fortunately, HMSC is a pretty good place to find nerds, ecologists, biologists, computer geeks and gamers. I only learned recently that my minor advisor is an Age of Empires fan. At some point I may have to pit him against my wife, whose historic conquests in that game’s campaign mode have filled many a night with the din of clashing steel.

Meanwhile, I have rejoined the husbandry team. I’ve switched gears a couple of times to focus on one area of my career or another, so it’s interesting to walk between worlds. I find I miss the FCL Lab when I’m working on aquarium systems, but I miss the animals when I work on interpretation and design. I think—or rather, I hope—this is a good thing. I want to do everything. I find it very motivating, but it could become paralyzing without the proper focus.

Busy week, weekend, month!

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Sorry I missed posting on Friday; I’ve been frantically trying to get ready for my two upcoming conferences, as well as collecting some data last-minute (yay) with some subjects that let’s just say treated scheduling a bit flexibly. My schedule of deadlines in this last week has been:

Aug 14 Geological Society of America abstract deadline – they have a session on eyetracking in the geoscience education section. Digital posters, which means we can show real eyetracking data. Good folks for me to meet in particular.

Aug 15 NARST 2013 proposal – I ended up skipping this; it will just be too much too close to when I’m trying to defend, plus I didn’t have a great proposal to go along with this year’s theme of inequality. Puerto Rico would have been awesome, though. I did get a proposal in in July for AERA instead, which is much closer to home in San Francisco, though even closer to my defense time!

Aug 15 final paper due for the International Science Communication Conference (JHC) – involved getting some friends to translate my abstract and keywords into French, of which I speak about 6 words, none of them “eyetracking.” Presentation was due in July.

Work on a presentation with Shawn and Laura for 6-ICOM; we have an hour and a half between us, but don’t know the audience very well, so we’re hoping our idea of about 45 minutes of presentation and 45 minutes of interactive discussion goes over with them. We’re apparently about the only research group looking at multimodal discourse in learning in museums, and science learning in particular, so we’re not sure how familiar the others will be with why we’re studying what we are, for one thing. However, we should be able to have a good discussion about methods and analysis. We’ll be using Prezi which will allow us to make a record of the discussion and then share it after the conference. Plus we edited it together, which went well except for a couple minor mishaps.

Collect two interviews, one with a subject that contacted me Thursday after having been away and I managed to squeeze the interview in on Friday, and the other with a subject that missed the first appointment.

Aug 20 (tomorrow) leave for Europe for three weeks for two conferences – 6-ICOM and JHC (plus a week of vacation in between in which I try to swing by a museum research group in Germany that’s using mobile eyetracking).

So it’s been a little crazy. I’ve been lining up more of our lab folks to post more regularly as well, so you’ll be hearing more about the variety of projects we’ve got going on.

However, stay tuned to our twitter feed @freechoicelab, as I/we will be doing my best to live tweet from both conferences. Live being 8 or 9 hours ahead of the U.S. West Coast, so maybe you won’t be awake when we are, but still.

You take the good, you take the bad …

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(Yes, your host is a child of the 80’s and “The Facts of Life”)

Diana is learning the back and forth, up and down, of life as an interpreter and exhibit developer at the VC:

“Over the past couple of weeks, some interesting things have happened at the Hatfield Marine Science Center.  Not only have people been rude, but they have also been spectacular.  My faith in the human race is always moving back and forth like a wave.  First of all, there is my erosion wave tank.  We have had some great success and devastation in the wave erosion tank.  The wave tank was first somewhat of a chaos area with children walking on the edges of the prototype wooden table, sand volcanoes in the middle of the tank, and water everywhere you can think of around the tank area. Then we made a beach erosion challenge, with signs that gave very simple directions on what visitors were challenged to do. That made a significant difference between the actions taken around the tank area.  We saw a significant increase in families using the wave tank area as opposed to children creating sandcastles on their own as well as an increase in people reading the signs and trying to do the beach erosion challenge instead of just creating waves.  While the increase was promising, I still saw some problems.

One of the main problems of the wave tank that all of us in the VC are seeing is that the water needs to be changed constantly. I have changed the water about 3 times a week and each time there is something new in the water.  I have found potato chips, granola bars, and hair in the wave tank.  A spring broke on the wave creator, and the aluminum is oxidizing from the fresh water, which will lead to more problems later on.  Yet, out of all of these the ongoing problem that is really hard to find a solution for is the amount of water on the floor.  This problem has not only seemed to stump me, but my coworkers and advisors as well.

Out of all of these problems that my project has had, many amazing things have happened as well.  I have had some spectacular conversations with visitors.  This older couple one day came on my estuary tour and first asked some highly intelligent questions that tested my knowledge to the limit.  Then, once the tour was over, I was able to have them stay until closing with our eye level tank feeding, ocean quest and exhibits in general.  They would call me and McKenzie out by name just to ask us questions.  The older man told me he had no previous knowledge about marine science or biology for that matter, so he had many questions.  Oh he did and we had plenty of answers.  The visitors who are rude sometimes make me very upset, but then there are people like this older couple for example and most children, especially the ones that ask tons questions, that make my job totally worth it!”

Wading in to visitor research

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Here’s an update from intern Julie Nance as she wades in to gathering data from the public:

“Last week I began front-end evaluation – talking to people out in the Visitor Center to get their opinions for the climate change exhibit.  I had them choose what case study they would want to learn more about, from a set of 14 pictures (species affected by global warming such as salmon, pteropods, etc).

 

I wrote down what everyone said and came up with some interesting trends, such as how the majority of women in their 20’s and 30’s as well as school age girls chose the emperor penguin over the rest.  This wasn’t a huge surprise given the options.
So the next round, I removed the penguin and turtle to force a harder choice, so many in that age group switched to the next most familiar and cute creature: the clown fish.  As my fellow intern Nick puts it, they’re only interested in “charismatic mega fauna”.
However, there were many people who chose things that were more local and meaningful to them personally.  My favorite comment I found funny was, “I chose Dungeness Crab, because I like to eat them, and I’m interested in keeping that going.”
The two most surprising comments were from gentlemen who were roughly age 60 to 70.  This demographic is kind of stereotyped as being very skeptical of climate change, and I will admit that I pegged them as probably being in that group.  One chose phytoplankton and said, “they are basic foodstuff.  They’re at the bottom  of the food chain, so that has effects all the way up.”  The other chose algae and said, “some people don’t believe [climate change] and think it’s ‘business as usual’, but I don’t think so.  Algae will probably be one of the first affected.”  Wooohoo!  You go dudes!  Thanks for changing my perception.

This week I’m preparing for the next phase of evaluation in which I will get into more detail with visitors about the exhibit itself, how it will work, and what types of resources they would want available on it.  A graphic designer, Alison, who works on projects for the VC is making a graphic for me to print and show to visitors while I talk to them about the exhibit.  This will really help them to visualize what I’m talking about.

The psychology behind talking to people and getting their opinions is staggering.  Every question, phrase, graphic, etc. I use goes through this complex interview process in my brain.  I wonder things such as, “how might people misinterpret this?”  “Will using this picture bias people’s responses?”  “Will using this phrase turn people away and change their answers?”  “If I color code, what are these colors going to make people think?”
That last one is big right now, along with positioning of things.  I am going to ask people to self-categorize into one of the groups from “Global Warming’s Six Americas,” but the graphic I was going to use from that study has different colors for each and I wonder if people will choose their favorite color, or think that one color is better or more desirable or think that I as the researcher want to lean them a certain direction based on the color or position.  If I lay out the 6 options top to bottom, it makes the top seem to be best and the bottom worst.  Colors- are warm or cool colors more acceptable and which do I appear to be favoring?  If I lay them left to right it might feel best to worst on a spectrum, or perhaps even political left wing/ right wing.  When you are doing research with human beings, whose thought patterns are so complex, you really can NOT control for every variable and you just have to do your best and realize that the results are influenced by many things.”

Learning from each other: Visiting other museums as a professional

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As Susan posted, several of the students working with Shawn and on various projects related to the lab took a field trip to a couple of other local museums. It’s something a lot of us in the field seem to do (or at least, that’s my impression), as museums seem to vary so much from community to community, even when they’re all science centers or all art museums, etc. There’s always something innovative going on (usually to manage tight budgets), and it’s really valuable especially to get to talk to other professionals at their home sites. I’ve visited large-city museums that were traditionally curatorial re-vamp their spaces a few at a time and create entirely new full-time programming to work in the new century (the Science Museum of London and its attached Dana Centre), and small-town places with hands-on versions of history and science rolled into one (the Mid-America Science Museum in Hot Springs, Arkansas has a great crawl-through cave exhibit “Underground Arkansas” alongside a good deal of Smithsonian Institution offerings). Each time I go, I see a bit of the familiar and a bit of the unique and local flair.

For instance, at the Science Factory, we found that a staff of 10 (not all full-time) plus a handful of contractors put on 9 weeks of sold-out summer camps a year, serving about 300 kids, even though their overall annual visitation is only about 37,000. For comparison, Hatfield gets 150,000 visitors, not including school groups, each year, and I don’t think we put on that many weeks of camp! In addition, as the building is in Alton Baker park, literally in the shadow of the U of O football stadium, the museum closes on game days due to the sheer traffic tangle. However, they turn around and sell tailgating parking and throw in membership as part of the package, raising a good deal of revenue when they might otherwise be losing money. To top it all off, they manage to rotate their exhibition about 3 times a year.

The Jordan Schnitzer Art Museum had its own issues; since they’re located on the main campus, parking is always a snag. And prior to a recent renovation, the building was so imposing and so not-well-marked that people actually had to ask if they were allowed to enter (our Physical Dimensions of FCL online class explores entrance spaces as an assignment). Now they have thriving adult programs as well as a full complement of tour groups. They are of such a size that they are rotating exhibitry nearly constantly, based not only on special long-term touring shows but also on the needs of professors who may change out a few pieces for a class.

This last part led me to ask about their volunteers who lead tours and how they keep up with all the changes. Just like the volunteers at Hatfield, the JSMA volunteers (“experience interpreters” rather than docents) have to be prepared for anything, since they aren’t always aware even when they start a tour what they may encounter. But their volunteers also undergo extensive training, spending about 4 hours a month in training on top of volunteering up to 3 days a month. Not only do they get updates on content of exhibits, but they also spend a lot of time practicing interaction techniques, which I witnessed as Sharon led a group around before we sat down with her. She had a camp group of maybe six 8-year-olds and had stopped them in front of a piece. She asked the group, “Do you think the building here was built fast or slow?” When two of the group had different answers, she asked them to justify their answers. I moved on before I heard how well they complied, but she certainly had the attention and participation of most of the group (ok, one of them was over on a nearby cushioned bench making face-down “bench angels”). Sharon told us that this was a concerted effort made over the past several years to encourage interpreters to go beyond simply delivering information.

What other places have you visited, and how are they making things work in creative ways? The Museum 2.0 blog is a great example of organizational change over the past year at the Santa Cruz Museum of Art.