Tag Archives: writing center

Service Desk Digest 9/13/2017

Upcoming Dates

  • 9/18 – University Day
  • 9/18 – Service Desk visit to OSU-Cascades
  • 9/18-9/19 – Service Desk visiting dining halls for move-in
  • 9/20 – First day of Fall term classes
  • 9/20 – Beaver Fair in the MU Quad

Service Desk Hours

We are on break hours through Saturday, 9/16. Fall term hours begin Sunday, 9/17 and are as follows:

Monday-Friday 8AM-7PM
Weekends 3PM-7PM

Equifax Breach

We may get questions from customers about this. Please read the Information Security Office’s recommendations here: http://is.oregonstate.edu/executive-summary/office-information-security/equifax-data-breach

Search Tips for TeamDynamix KB

The TeamDynamix KB search doesn’t work like Google. When you search for two search terms, it returns any article that contains either term.

To restrict your search, you can do a tag-search by prefixing the term with a hashtag, like this:  #CitrixApps

Tags cannot contain spaces, so multi-word tags will be formatted without a space and with mixed case (e.g. “CitrixApps” rather than “Citrix Apps”).

You can also click on a tag to perform a tag search.

Note: Lucas is participating in a focus group to improve TD’s KB search. We understand that the way search works currently is not ideal and that end-users will expect it to behave more like Google’s search.

Writing Center Move

The Writing Center has moved from Waldo to the main floor of the Library and has a new name: Undergraduate Research & Writing Studio. Students can go there to get help with both research and writing, as well as the technology tools needed to do their work. Drop-ins are welcome.

Reminders for Student Employees

Please check both your ONID email and your Exchange email daily.

Also, make sure that your work preferences are set correctly in WhenToWork. It is your responsibility to check your shift schedule at the beginning of each week and notify us as soon as possible if you cannot make an assigned shift. Scheduling during the first weeks of the term is always hairy; please be part of the solution and not the problem.