Looking back, I haven’t taken many trainings. I can recount two instances, both positive and negative, that I think would be best to discuss for this blog.
Training 1: Group Video – Not Beneficial
In one of my previous jobs, about 5-ish years ago, I had worked at a well-known store. I barely remember what the training was about, which tells a lot about how impactful it was. I do remember we were called into the break room to watch a short 20-minute video on some sort of training topic pertaining to the company’s inner workings. After we completed the training, I believe we had to sign a paper saying we watched it and went on with our day. Looking back on it now, it was the absolute bare bones training a company could offer. If I can’t recall what the lesson was or even what the training was supposed to be about, it pretty much explains how poor it had gone. It lacked all of the core principles, as explained in the Week 6 – Lecture 2: Evaluating Training Effectiveness, needed to create a learning environment to promote the training and ensure employees retain the information and can use it later.
Training 2: Online Lessons – Beneficial
The second time that I have done a training, and remembered it, was actually quite recent. I had to complete multiple online training segments on sexual harassment and data/scam safety. I remember this a lot better due to it being recent and the specific videos and readings that were used. For the data safety, there were skits explaining the situation with two and three employees where one employee was like “Who cares about data safety” while the other goes into extreme detail on just how important data safety is and how to protect yourself from data attacks. When it came to the sexual harassment training, the training consisted of stories that had to do with the types of sexual harassment that could be present in a workplace and what to do in case you or someone you know has experienced sexual harassment. I found this was done very well as it was engaging and provided opportunities to test myself on what was covered with mini quizzes in the middle of each lesson.
Ultimately, I can definitely tell which business truly cares about their employees and customers well-being and which business just wants to meet quotas.
