{"id":836,"date":"2025-02-14T11:13:56","date_gmt":"2025-02-14T19:13:56","guid":{"rendered":"https:\/\/blogs.oregonstate.edu\/success\/?p=836"},"modified":"2025-02-14T11:14:06","modified_gmt":"2025-02-14T19:14:06","slug":"feedback","status":"publish","type":"post","link":"https:\/\/blogs.oregonstate.edu\/success\/2025\/02\/14\/feedback\/","title":{"rendered":"I Kill Trees for Quality Feedback. I Am a Tree-Killer."},"content":{"rendered":"\n<p>by <a href=\"mailto:Nicole.Hindes@oregonstate.edu?subject=The%20Success%20Kitchen:%20Quality%20Feedback\">Nicole Hindes<\/a><\/p>\n\n\n\n<p>A few years ago I integrated the regular use of a new <a href=\"https:\/\/oregonstate.box.com\/s\/j4cesc918h0fee469xmdi83i223iaz0f\">paper-based feedback tool<\/a> when I facilitated discussions and workshops at the Basic Needs Center. I also began to intentionally reserve (spacious) time at the end of each workshop and discussion for participants to complete the feedback tool before the session\u2019s scheduled end-time. Immediately, I noticed how useful the feedback was for my practice, how quickly the regular feedback helped me improve my facilitation and staff development skills.&nbsp;<\/p>\n\n\n\n<p>When I distribute these forms at the end of a workshop, I name my goals authentically, and I make my request clearly. I might say something like \u201cFeedback you share with me always helps me grow and get better at this. I consider today\u2019s workshop a 1.0 version\u2014there were definitely some parts of today that felt clunky to me\u2014help me take this workshop to the next level so I can get even better for future BNC students. I take your feedback seriously and it\u2019s really helped me grow our team. I appreciate all the time you spend writing your feedback every week.\u201d And then I wait patiently for students to record their feedback, and I try to say thank you to each of them as they finish and add theirs to the stack.&nbsp;<\/p>\n\n\n\n<p>Some of the helpful (real) feedback I have received has included:&nbsp;<\/p>\n\n\n\n<p><em>\u201cI liked the out-loud reading of the article, kept everyone in sync (paying attention)\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cLet us read to ourselves.\u201d \u201cIt\u2019s difficult to annotate when we read aloud. I can\u2019t take in the information in the same way.\u201d <\/em>(We can\u2019t please everyone at all times!)<\/p>\n\n\n\n<p><em>\u201cSeeing where my coworkers stand on the discussion questions helps me to understand them better.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cGood mix of moving and sitting.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cIt might be good to re-order this: do the reading earlier in the workshop and then the activity to explore the ideas in the reading.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cI enjoyed not being rushed in conversation and the facilitator\u2019s continued solicitation of input from the group; this led to richer discussions.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cI would like more practice with things we learn or examples we will face at work.\u201d&nbsp;<\/em><\/p>\n\n\n\n<p>The team sees me integrate their feedback\u2014and when I remember, I mention in the next workshop that the facilitation changed as a result of feedback from the team. I also like that the worksheet makes clear what my goals are, metrics and values that matter to me in my leadership. These forms get kept in binders in my office. Some of the quotes on my feedback forms make clear how important staff development is to quality services for students. Feedback from co-curricular and student employee workshops help demonstrate Student Affairs\u2019 contribution to student learning outcomes. This qualitative data can be useful contributions to annual reports, advocacy efforts, budget considerations, donor communications and other strategic communications.&nbsp;<\/p>\n\n\n\n<p>Last week one of the BNC students left feedback suggesting that I use a digital feedback tool to save paper. Because I\u2019m committed to feedback, I find myself clinging to this paper form not willing to let go (it is just <em>so effective<\/em>!) and simultaneously challenging myself to stay open-minded to the feedback being offered, open-minded to the idea of a digital version <a href=\"https:\/\/oregonstate.box.com\/s\/j4cesc918h0fee469xmdi83i223iaz0f\">of the same questions I\u2019m asking<\/a> nowadays.&nbsp;<\/p>\n\n\n\n<p>But I don\u2019t feel ready to jump in yet.&nbsp;<\/p>\n\n\n\n<p>I would love to hear of a colleague finding success with a digital workshop feedback form. I would be thrilled to hear that an OSU staff member is regularly receiving (in a digital format) the same quality of feedback that I\u2019m receiving from these paper forms. If someone shows me proof of concept, I\u2019ll experiment with a digital form. But until then, you can pry these binders full of paper feedback forms out of my cold, dead hands.&nbsp;<\/p>\n\n\n\n<p>Nicole welcomes feedback and conversations about promoting feedback practices throughout our division and our campus. Send her an email: <a href=\"mailto:nicole.hindes@oregonstate.edu\">nicole.hindes@oregonstate.edu<\/a>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>by Nicole Hindes A few years ago I integrated the regular use of a new paper-based feedback tool when I facilitated discussions and workshops at the Basic Needs Center. I also began to intentionally reserve (spacious) time at the end of each workshop and discussion for participants to complete the feedback tool before the session\u2019s &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/blogs.oregonstate.edu\/success\/2025\/02\/14\/feedback\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;I Kill Trees for Quality Feedback. I Am a Tree-Killer.&#8221;<\/span><\/a><\/p>\n","protected":false},"author":311,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[35],"tags":[],"class_list":["post-836","post","type-post","status-publish","format-standard","hentry","category-winter-2025-issue-1"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/posts\/836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/users\/311"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/comments?post=836"}],"version-history":[{"count":2,"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/posts\/836\/revisions"}],"predecessor-version":[{"id":838,"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/posts\/836\/revisions\/838"}],"wp:attachment":[{"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/media?parent=836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/categories?post=836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.oregonstate.edu\/success\/wp-json\/wp\/v2\/tags?post=836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}