I think the accuracy of how a job is advertised or described is vitally important for both conveying the duties of the job to an applicant, and for the employer to accurately gauge the prospects of the applicant. One phrase that absolutely stuck with me from the Jobs Worth Doing Article: “Having a bad job description is like having none at all,”-McCarthy. In several respects, this reflects my experience with Wells Fargo. When I first came on, I was told I was only going to learn 10% of what I was going to in training and learn the rest later, of which I would say it was a fairly accurate statement, as when I first started, I was given an abundance of complex issues, of which I needed assistance from other team members to accomplish. Another interesting contrast is when I obtained my financial licenses through FINRA. While I do possess the licensing necessary to conduct security-based transactions, my role is extremely limited in my authority to conduct the transactions, essentially limiting it to referrals to financial advisors. While I spent 3-months obtaining my financial licenses, training for a teller was only 2-weeks, and training for a personal banker was only a month.
I feel like training plays a large portion of job description itself, because it provides an idea of what an employee is to expect and sets a precedent on how norms are conducted through general operations. While promotions through the company can normalize behaviors, I still believe recruiters need to set realistic expectations for upward moves within the same company, otherwise the continuance of incomplete information could increase employee turnover within the company. I think one way that could be extremely beneficial in all occupations, is for trainees to sit in on meetings or transactions with clients to gain a broader understanding of how things are routinely conducted, rather than just listening to an instructor through a screen. In doing so, I believe this will provide a better understanding of the job duties, as well as build relationships among team members.