I really like your point about the importance of using cognitive ability tests like the CCAT in the hiring process. It's so easy to fall into the trap of making decisions based on "gut feeling" or likability, but as you pointed out, that’s often inconsistent and biased. Cognitive tests give a much clearer picture of a candidate’s potential, especially when combined with structured interviews and other assessments. I think your approach to talent selection will really help reduce turnover and make more informed, fair decisions in the future. It's great to see you focusing on evidence-based methods over intuition!