The word of the day is “C-o-m-m-u-n-i-c-a-t-i-o-n”. We think we know what it is, and sometimes we think we know how to do it.
Communication can be even more challenging when working with partners. I compiled a list of communication reminders (especially for me) from the book, Harnessing Innovative Technology in Higher Education edited by Kathleeen P. King and Joan K Griggs
- Having a clear communication plan from the onset of a partnership is just as important as having an evaluation plan. The plan should identify responsibilities.
- Do not assume that communication actually occurred when you send an email.
- Avoid selective communication that may splinter a group.
- Acknowledge that problems occur and they must be communicated.
- Consider setting up a staff function with specific responsibility of communication.
Also related to communication is a past post on Being a Gifted Speaker
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