MGMT 453 Week 6

The usefulness or otherwise of reflective training is frequently tied to issues such as training content, instructional techniques, and trainees’ real requirements and attitudes toward involvement.

Training on operating equipment, food safety awareness, collaboration, and other topics may be included in training that I find especially valuable, such as training for working in a school cafeteria. The fact that such training is practical, directly connected to the job, and may give the essential skills and information for the actual job may contribute to its efficacy. In the case of learning to memorize rapidly training, I believe its lower efficiency may be related to a lack of link between the training content and practical job or academic demands. Furthermore, the training technique may not have effectively taken into consideration the trainees’ learning styles and requirements, making the knowledge difficult to comprehend.

The Kirkpatrick scale’s four levels can be used to evaluate training effectiveness:

1. Reaction: Trainees’ attitudes toward the training. Through the provision of questionnaires, etc., to understand the trainees’ satisfaction with the training content, teaching methods and training organization.
2. Learning: Measure what the trainees have learned in the training. You can assess the level of mastery by providing quizzes or assessment tasks.
3. Performance: Measure the impact of the training on the participant’s attitude or behavior on the job. This can be assessed by observing participants applying the training content on the job, or by giving specific tasks.
4. Results: Measures the impact of training on organizational performance. This may involve an assessment of improved job performance, improved team effectiveness, etc.

Effective instruction should be displayed at all four levels to ensure that participants not only feel happy with the training, but additionally learn practical and applicable expertise and abilities that can be applied in actual work environments and ultimately contribute to the organization’s overall performance.

References:

1. Myers Lee, Week 6 Lecture 2: Evaluating Training Effectiveness, 6/Nov/2023.