In taking a brief look through the list of “Fortune 100 Best Companies to Work for 2020” there was many phrases that appeared repeatedly. These phrases were based around employees feeling like “they were more than a number” and that the company cared and valued their specific role and success. These seem like basic desires from employees but companies that can successfully make their employees feel valued and appreciated, gain employee loyalty which benefits every aspect of the company.
The first company that I focused on is Capital One, 79% of reviews regarding the company are positive. The customer service department had the most positive reviews at 96% and IT had the most negative reviews at 53%. The positive reviews state have a common theme through out employees feel supported, valued, and recognized for their work. In addition, employees feedback spoke highly of the management teams stating that they were strong and talented but also helpful, empowering and supportive.
The second company that I researched is Hilton, 96% of employees state that it is a great company to work for. New employees reported that they felt welcomed when they joined the team, longer term employee said that they felt valued regardless of position. Employees reviewed management as honest and ethical.
As an employee the best manager that I have had so far in my career have also reflected these traits from the employee reviews. This was also my main reason for changing my major to Business Management, 3 years ago I got hired for my first entry level supervisor position. I quickly realized that I loved engaging with employees. It will always be my goal to make sure employees feel heard, valued, and supported in their roles. As I do not believe that employees can be fully effective in their roles if they do not feel this way.
