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Effective/Ineffective Interviews

Based on our lecture there are two types of interviews: Structured and unstructured interviews. Other interviews exist but these are the major two. When it comes to reliability, validity, and utility of structured interviews are supposed to be more reliable and valid than unstructured interviews. The reason structured interviews are better in the way of reliability and validity is that they are more objective and they eliminate biases by standardizing interview processes. Based on the HBR article, “companies should use analytical tools and software to bring more structure to hiring process” (How to take the bias out of interviews, 2016). The analytical tools and software would provide that objectivity and standardization in the interview processes and reduce bias because they would provide the company with data/facts instead of the hiring manager’s opinions.

When it comes to my personal experience with structured and unstructured interviews, I had an interview with Under Armor that was very structured and I did it online where a computer was just recording my answers to pre-written questions, so I did not see the person that was interviewing me. This could have been an effective interview process for Under Armor because they could compare candidates horizontally by each question/answer ones they reviewed these interviews and save the costs of flying HR managers to different locations, but I really did not like that experience as it was weird to talk to myself in the interview. Another situation that I was in included a personality test. I did it in order to understand if I would fit well with the basketball team I was supposed to play with. The test was very interesting and it seemed accurate and reliable because others and I could see me like it was explained in the test. The test claimed that I would be a great fit for the team and it was right because I absolutely enjoyed playing there, and overall, the team performed well that basketball season.

Lastly, although I was not a part of many unstructured interviews, it appears to me that they can be biased in many ways so I would recommend that companies using them substitute them by applying “work-sample tests, structured interviews, and comparative evaluation” (How to take the bias out of interviews, 2016) interview systems/processes.

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Blog Assignment – People Matter

The job description is a part of job analysis and there are many details and information that go into it. The job description is important for the company and its employees because it explains what is everyone’s role and what do they need to do as a part of their job. A lot of details that make up a job description mean that there are many places that someone could make a mistake and that there are many challenges that could arise from it too.

Some of the challenges with forming and practically applying job descriptions are that they “could be outdated” (Lecture 1), that if wrongly written can lead to legal issues, and “what if an employee’s job description and daily tasks do not match”(Job Worth Doing, 2013). If the job description gets outdated the company should make some changes in the organization and try to stay up to date with current technological improvements and industry standards. If a job description causes legal consequences the company should check their standards and legal papers before they submit the job description, all in hope that they improve the description before it comes to the court and makes sure to have to check processes in place to avoid negative legal consequences. If job descriptions do not match employee’s daily tasks the company should “ask the leader to come to HR to work through the issue” (Job Worth Doing, 2013). From there they should all work together to understand the problem and address it. Also, after they resolve the gap between the job description and “reality” they should make sure to make certain changes for future employees that would work on the same job.

In addition, the company should not base their job description on specific employees who have some unique skills that help them perform certain jobs because then it will be hard to find another person like that. Additionally, it is good to have different people who solve the same problem in different ways. This could bring diversity and new ideas to the organization.

Reference: Tyler, K. (2018, April 11). Job Worth Doing: Update Descriptions. SHRM. https://www.shrm.org/hr-today/news/hr-magazine/Pages/0113-job-descriptions.aspx.

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People Matter

Welcome to the Jovana’s blog for MGMT 553 class!!!