Compensation can be motivating to employees and drive their behavior. Types of compensation can include; promotions, overtime pay, bonuses and more. With performance-based matrix’s can be used to evaluate employees and reward them with promotional offers and this is a type of compensation I have experienced in a work culture before.
This last summer I had the opportunity to intern with Enterprise Mobility. They used this performance-based matrix to evaluate the interns and top performance employees were rewarded with bonuses and full time job offers after graduation. This incentivized me and the other employees to work harder to improve our customer service and sales skills.
I know I spent a lot of my summer focused on the matrix and this reflected in my behavior of becoming very competitive and becoming a top performer in my area. It sometimes would discourage me if I wasn’t doing well enough but it also made me feel very good when I was performing well, this overall made me motivated and increase my performance in the company.
During my time interning, we actually had a test run of a new system and way of doing things. This turned into more customer service driven services rather than sales. This also meant the matrix was no longer something to refer to when looking at employee performance. By making these changes, my coworkers and I became very discouraged and ended up losing a lot of motivation because there were no incentives to measure our performance.
This is just a real life example of what compensation does in a company and how it can be either negative or positive for the employees and their behavior.