When I looked at “2020 Fortune Best Companies to Work For”, it provided information on how a good company manager can achieve ultimate success through effective human resource management. Among these messages from different companies, these three companies caught my attention and helped me figure out what kind of HR I wanted to be. Here are my thoughts on this.
Hilton
Hilton is one of the world’s leading hotel companies. I had heard about it for a long time, but I had never really paid attention to its human resource management model. Ninety-seven percent of Hilton employees say it’s a great place to work. From this point of view, I can see the company’s efforts to succeed. The first is to create a homelike working environment for employees, which makes them want to stay here. Second, the management has the ability to retain talent, recruit new talent, and allocate human resources properly, which enables the company to operate normally according to fixed procedures. Finally, the friendly attitude and good character of the management towards the employees of the company are also one of the important ways for the successful practice of HR, which makes the employees willing to trust the company and the management, and willing to voluntarily stay and serve the company. So humanization is the first trait that I want to be a good manager.
American Express
American Express is a global integrated payments company with a 94% positive rating from its employees. As a company closely related to our daily lives, I would love to learn about its efforts behind such high employee satisfaction. First, in addition to the humanized management mentioned by the previous company, its facilities contribute to a good working environment. It means a highly specialized work environment. Secondly, people here are given a lot of responsibility. In other words, giving employees a sense of responsibility is conducive to the formation of a sense of team, more conducive to the rational use and balance of their time and create maximum benefits for the company. This can also be considered an effective HR practice in which management gives employees maximum autonomy to stimulate their talents. This kind of trust in employees is also what I hope to achieve in the process of becoming a manager.
Kimpton Hotels & Restaurants
Eighty-nine percent of employees at Kimpton Hotels & Restaurants think it’s a great place to work. The reason for this, I think, is a sense of belonging. They are considered full members here, regardless of their position. This inclusive corporate culture will help to form employees’ determination and responsibility to build a good company and provide better service. This belief is not passive but active, and the formation of such an atmosphere cannot be separated from the efforts of management. I hope to be able to do that when I become a manager.
In a word, a professional, humane and caring manager is what I want to be. But as a novice, I undoubtedly faced many challenges. Such as lack of confidence and experience, maintaining a balance of approachability but authority among employees, and much else. However, I believe that with the advancement of HR practice and continuous learning from external experience, I will be able to achieve my ideal goal.
Works Cited
Buckingham, M. & Coffman, C. 2016. First, Break All the Rules: What the World’s Greatest Managers Do Differently.
Fortune 100 best companies to work for® 2020. Great Place to Work®. (n.d.). Retrieved September 30, 2022, from https://www.greatplacetowork.com/best-workplaces/100-best/2020
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