The four companies I have decided to analyze from the “2020 Fortune Best Companies to Work For” article are Hilton (#1), Edward Jones (#7), USAA (#55), and Delta Airlines (#99). In lecture #1 this week, its mentions that organizational culture refers to the shared “taken-for-granted: assumptions that members have in an organization. With that being said, after looking through what each company’s employees had to say, a few things stood out to me. The first is that each company cares about its employees in a way that makes them feel like they are not just a number but family. It is clear that each of the company’s I mentioned care tremendously about their employee’s well-being. Another aspect all of the companies that I mentioned have in common is that they are diverse. Each company prides itself on being diverse and not discriminating against its employees because of their skin color.
When looking a little closer at each company one can see the distinguishing characteristics of how they practice HR. Hilton’s (#1) employees feel welcomed and celebrated at work. They can also say that they are proud to work there. Edward Jones (#7) employees state that they are given to be their best selves. They promote a high care/expectation environment. USAA’s (#55) employees feel that they are truly cared about not only on a developmental level but a personal one as well. Finally, Delta Airlines (#99) employees like that they all share the same goal. The goal isn’t onside.
If I was a manager, I would make it a top priority in making the work meaningful, Work that is meaningful will increase employee morale. Also as a manager, I would make sure to create personal relationships with employees. This can also be viewed as a challenge because creating a personal connection with all of the employees is difficult. This is because everyone learns, communicates, and even works differently. Another thing I would do as a manager is to simply hear what my employees are actually saying. This could be considered a challenge because as a manager you may not like what your employees are saying. As a manager, you have to learn to bridge that gap.
Citation:
Swift, Michele, What is HR Management? Lecture #1
