Clients waiting in the lobby of the small animal hospital now have a friend to help them understand hospital processes and communicate about the medical issues facing their pets.
Tammy Barr, the new Client Advocate, will be working on Mondays and Fridays, the busiest days of the week, to enhance client service at the Veterinary Teaching Hospital. Barr’s goal is to ensure clients have the best experience possible. She will also be researching client satisfaction levels and assisting with the implementation of a grateful patient program.
Barr received her Bachelor’s degree from Oregon State University and dedicated 30 years to OSU in the customer service & information technology fields. For the past several years, she has been an active surgery volunteer at Heartland Humane Society.