In preparation for the impending launch of TeamDynamix v10.0 this Saturday morning, we will be upgrading the service that processes emails and creates tickets from them.
This upgrade will occur today, Oct. 20th at 5pm. Expected downtime is less than 10 minutes. During this window, incoming email will not be processed and tickets will not be created. After the upgrade is complete, emails should resume processing as usual.
Thank you for your patience as we get this resolved.
CN needs a FTE Project Lead to investigate the conversion of Office 2010 to Office 2013. If you are interested, please email either Chris Sinnett or Lucas Friedrichsen by this Friday.
via Jason Appah
Just some info on a minor change to Outlook Web App so you all are aware and prepared for when it happens. The log in page will be changed up a bit, now reflecting the more current Outlook style:
The log in form works exactly the same. You may either use your Domain\user or first.last@oregonstate.edu to log in. The changes are merely aesthetic, but may cause some confusion to users. The instructions to getting there are the same as well; exmail.oregonstate.edu -> Exchange Outlook Web App. The HelpDocs page will also be updated when this change is made, and will include screenshots and examples. You may direct users to this if they have questions.
Currently the plan is to push this change out on February 15th, at about 10:00PM.