Tag Archives: kb

Helpful COVID Help Doc Links

Some links to TD KB articles to common questions and issues seen during the COVID-19 pandemic.
If you have an article to add, post it in the comments and we will put it on this list.

General COVID-19 Information – Read! (Most questions are answered there.)
https://oregonstate.teamdynamix.com/TDClient/1935/Portal/KB/ArticleDet?ID=101041

Instructions for Loaner Requests
https://oregonstate.teamdynamix.com/TDClient/1935/Portal/KB/ArticleDet?ID=103625

Zoom/Canvas
Issues for Students: Zoom meetings not appearing in Canvas
https://oregonstate.teamdynamix.com/TDClient/1935/Portal/KB/ArticleDet?ID=103504
Issue for Instructors: Zoom meetings created through Canvas are not appearing in course
https://oregonstate.teamdynamix.com/TDClient/1935/Portal/KB/ArticleDet?ID=103501

Softphones
Soft Phones – Installing

https://oregonstate.teamdynamix.com/TDClient/1935/Portal/KB/ArticleDet?ID=101621
Soft-phone via Citrix Receiver (Windows)
https://oregonstate.teamdynamix.com/TDClient/1935/Portal/KB/ArticleDet?ID=102251