Tag Archives: docusign

New DocuSign Print Driver as of June 25, 2018

DocuSign is ending support for TLS 1.0 and weak cipher as of June 25th, 2018.

As such, several DocuSign products have been updated, including the DocuSign print driver.

Why we care: there are 95 OSU users running older versions of the print driver. As of June 25th, they will no longer be able to print to DocuSign. These users have been notified this week and may contact the Service Desk for assistance installing the latest driver.

Note: the installer requires local admin access. If the user doesn’t have local admin and the computer is not CN-supported, please refer them to their IT team.

Relevant KB articles:


DocuSign is Live

DocuSign is now in production and being used by the Food Innovation Center. Other groups will be added gradually. The IS Service Desk will provide tier 1 support for DocuSign.

DocuSign Training: Please watch the videos on the DocuSign training page in the sections “Overview”, “Signing” and “Sending”. Total time to watch the videos is about 15 minutes. I also recommend glancing through the DocuSign User Guide.

For information on the implementation, see the DocuSign project page. For information about escalating DocuSign requests see the DocuSign InfoSheet in ITKnows.


If you have any questions about this new service, please contact Kirsten Petersen.