– PC builds again have Adobe Acrobat Pro & Reader – pls remove reader.

– Duplicates Office 2013 icons are on desktop –  pls remove.

– All laptop placed over last month have login failures due to WiFi preference not set to connect automatically to osu_access. New users cannot authenticate – pls provide domain users’ the ability to log in.

– Browser Bookmarks and Homepage are now generic – pls standardize OSU home page & restore CN bookmarks during checkoff.

– WOT is no longer installed due to EULA violation for personal use.

– Admin rights need to be checked if they have unified account.

– Need to quit telling customers to leave PCs on Tuesday evening for patches. Shutdown may be recommended for clean boot and power-savings.