Just a quick FYI for anyone running Windows 10 on AMD video cards, AMD recently released drivers that officially support Windows 10:
http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
Category Archives: Call Desk
OCH Call Center – customer service survey change
Heads up
Jade has been working to change the OCH customer service survey. Thanks Jade!
That is complete now and has been implemented. The items in italics are what changed.
The new message for the
“This is a follow-up to the request you submitted to the OSU Computer Helpdesk. We believe your issue has been resolved, or we have not received a response from you for additional requested information.
If we are incorrect please use one of the methods below to let us know.
**********************************
Please help us improve our service by taking this short, optional online survey:
http://oregonstate.qualtrics.com/SE/?SID=SV_9uAqoG5rScvT2LP
**********************************
COHO Signature change – OCH Call Center only
Signature change in COHO for OCH Call Center only.
Changes are in bold below.
OSU Computer Helpdesk
Hours of operation:
Monday – Thursday 8am-7pm
Friday 8am-5pm
(541) 737-3474
osucomputerhelpdesk@oregonstate.edu
http://oregonstate.edu/is/tss/och
Self-serve documentation – http://oregonstate.edu/helpdocs
Follow-Up – Student Worker P: drives
After further discussion, the decision has been made to not provide Home folders to student workers as standard practice. Departments can request a Home folder for a student worker, but they need to be aware that they will be charged for the storage space. Work is currently underway to clean up existing P: drives; these will be addressed individually with the owning departments by the Accounts team.
Moving forward, any student worker account that does need a Home folder will need to have Exchange Attribute 7 set to “StudentHomeFolder.” Please let me know if you have questions or concerns.
Notice – OWA Planned Upgrade
via Jason Appah
Just some info on a minor change to Outlook Web App so you all are aware and prepared for when it happens. The log in page will be changed up a bit, now reflecting the more current Outlook style:
The log in form works exactly the same. You may either use your Domain\user or first.last@oregonstate.edu to log in. The changes are merely aesthetic, but may cause some confusion to users. The instructions to getting there are the same as well; exmail.oregonstate.edu -> Exchange Outlook Web App. The HelpDocs page will also be updated when this change is made, and will include screenshots and examples. You may direct users to this if they have questions.
Currently the plan is to push this change out on February 15th, at about 10:00PM.