Access Avaya CMS Dashboard


We have limited licenses for the Avaya CMS reporting tool that lets us see our call center info. Max had a clever idea to create a Zoom meeting with screen sharing enabled, so we can now have unlimited access to the report.

Note that if you want to be able to view that in Zoom while joining another meeting, you have to enable “simultaneous” meetings in your Zoom settings. I had to restart the client to get the change to take effect.

Instructions here:

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