Reftool Update – HMSC Accounts

Due to the upcoming extension of CN service to HMSC accounts, after 7 PM today (1/29), Reftool will be updated to flag HMSC accounts in search results and set them to be supported by CN.

For examples:

HMSC search results are color-coded teal and marked “HMSC”.
In the user record, the user’s name is marked “HMSC”. Their support group is Service Desk, and CN supported is “Yes – DO NOT REFER”.

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