BuildTracker Updates

Happy Friday Team!

As some of you may have noticed, a number of small changes to BuildTracker went live this week. These broadly fall under a couple different categories:

Updated Wording

  • Updated a checklist item’s wording to reference Asset ID rather than Inventory ID.
  • Updated the printed interview sheet to reference Asset ID rather than Inventory ID.
  • Updated the Cyder checklist step so that it no longer prompts technicians to create an interface for wireless MAC addresses (except for checkout or multi-user machines). This reflects a policy change whereby explicit managerial approval is required to configure/utilize OSU_Access (including wireless Cyder entries) unless granted a specific exception.

Bug Fixes

  • Fixed a bug where finalizing/updating interviews never changed the build last modified date. Previously this led to issues where finalizing an interview would result in the corresponding build appearing as if it had not been touched since the date/time the interview was begun. Particularly in cases where there was a wait for hardware, this created the false sense that the build was being neglected. Now, any update to either the interview or the build will change the last modified date to appropriately reflect that there has been work done on the ticket.

Please note that the changes to checklist wording will only have an effect going forward. Builds created before 5:00 PM on Wednesday Mar 13th may retain the original verbiage. As always, if you have questions, comments or concerns, please let me know (or, in the case of the wireless interface policy update, speak to your supervisor/manager fur further information).