Team,

When you start your shift, please look up the tickets for any computers sitting at your work area. If it is a CN build or personal device repair, please either continue the steps needed or hand it off to another technician to complete.

When you end your shift, please try to hand off incomplete work to another tech.

For more reminders about start of shift and end of shift, see: Service Desk Daily Tasks

Thank you and keep up the excellent work!