SD-Troubleshooting Slack Channel

The #sd-troubleshooting channel in slack is now a thing that exists! Some quick info and ground rules:

  • This is intended to be a catch all for troubleshooting issues (not just really unusual/tough stuff).
  • This is not a substitute for creating a ticket!
  • Make sure you’re responding in a thread so the channel doesn’t turn into a confusing mess.

The intent with the channel is to help keep the regular #service-desk channel more “operations” related, as well as provide an easy way to get assistance working through any troubleshoot.

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